Salesforce Architect

Role & responsibilities

Key Responsibilities:
Solution Design and Architecture: Designing and implementing Salesforce solutions, including Sales Cloud, Service Cloud, and potentially Experience Cloud (Community Cloud), considering scalability, performance, and security. Requirements Gathering and Analysis: Analyzing business requirements and translating them into technical specifications and solutions. Technical Leadership:Providing technical guidance and direction to development teams, ensuring adherence to architectural standards and best practices. Configuration and Customization: Configuring and customizing Salesforce using declarative and programmatic tools (Apex, Visualforce, Lightning Web Components). Integration: Designing and implementing integrations between Salesforce and other systems, potentially including APIs and web services. Performance Optimization:Identifying and mitigating performance bottlenecks, ensuring solutions are efficient and scalable. Data Management: Implementing data management strategies, including data modeling, data migration, and data governance. Security Implementation: Configuring security models, including roles, profiles, and sharing rules, to protect sensitive data. Documentation: Creating and maintaining technical documentation for solutions and integrations. Collaboration: Working closely with stakeholders, including business analysts, project managers, and developers, to ensure successful project delivery. Continuous Improvement: Evaluating and improving existing Salesforce solutions, implementing new features and functionalities, and staying up-to-date on Salesforce best practices.

Skills and Experience:
Extensive experience in Salesforce Sales Cloud and Service Cloud, including configuration, customization, and development. Proficiency in Salesforce development languages and tools, such as Apex, Visualforce, and Lightning Web Components. Strong understanding of Salesforce architecture, including data modeling, security, and integration patterns. Experience with Salesforce implementation methodologies and best practices. Excellent communication, collaboration, and problem-solving skills. Experience with Agile development methodologies is often preferred. Salesforce certifications (e.g., Salesforce Certified Architect, Platform Developer I/II) are often preferred. Key Areas of Focus:Sales Cloud: Lead management, opportunity management, account and contact management, sales processes, and reporting. Service Cloud: Case management, knowledge management, contact center management, and service level agreements (SLAs). Experience Cloud (Community Cloud): Designing and implementing self-service portals for customers and partners. Integration: Connecting Salesforce with other systems using APIs, web services, and middleware. Performance Optimization: Ensuring Salesforce solutions are performant and scalable, especially for large data volumes. Security: Implementing robust security measures to protect sensitive data.

Note: Looking only immediate joiners or 15 days (NP)