Salesforce Administrator - Digital Technology Analyst

As a Salesforce Administrator, you will have the opportunity to get in on the ground floor of a new division created within on the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau etc.

You'll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You'd be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill building.

Why the Role Is Important:

Our Salesforce Administrators are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Salesforce Administrators provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised.

Once You Are Here, You Will:

Daily activities include but not limited to:

Creating, configuring, and maintaining custom reports and dashboards

Managing users, permissions, profiles, list views and groups

Creating and customize page layouts

Editing and maintaining data quality, account, and contact information

Developing and maintaining Salesforce training materials

Creating and managing workflows/process builder

Supporting creation and migration of new development features

Qualifications:

Required:

• Mininmum 2-3 Years of Business Systems Analysis experience, including configuring Salesforce by creating and managing profiles, roles, custom fields, complex formulas, validation rules, workflows, and approval processes
• Currently SFDC Admin 201 Certified

Preference Qualifications:

Understanding of CRM related business processes like Sales Forecasting, Campaign Management, Lead Management, Partner Program and Relationship Management, Pipeline Management, Order Management, Account Management, and Case Management

Ideal Mindset:

Excitement. You are excited to learn and develop your skillsets in becoming a Salesforce admin.

Motivated. You are motivated to be an active team member supporting the project.