Sales Manager US Region

Supportio is a company that delivers integrated business support solutions tailored for startups and growing enterprises. Their services are designed to enhance operational efficiency, scalability, and customer satisfaction, enabling businesses to navigate growth challenges seamlessly. If you are seeking to make a significant impact and are driven towards professional development and success, Supportio Business Services invites you to apply and be a part of their dynamic team. As a part of the team at Supportio, your role will involve leading a team of inbound and outbound sales agents focused on the US market. You will be responsible for monitoring team performance, setting daily goals, and ensuring that key performance indicators (KPIs) are met. Additionally, you will play a vital role in training, coaching, and mentoring sales representatives on product knowledge, soft skills, and sales techniques. Handling escalations, assisting with complex customer queries or negotiations, and tracking and reporting team performance metrics such as conversion rates, call quality, and revenue will also be part of your responsibilities. It will be essential to ensure adherence to call quality standards, compliance guidelines, and U.S. process protocols while motivating the team to achieve individual and group targets through incentives and recognition. To be considered for this position, a bachelor's degree is preferred, along with prior experience in international B2C or B2B sales. Candidates must also be willing to work night shifts. Budget for this position is up to 7.20 LPA, and the location is in Thane West. The working days are Monday to Friday, with a night shift schedule from 8 pm to 5 am. If you are ready to bring your expertise, unique skills, and fresh perspective to Supportio, apply now and embark on a journey of professional growth and success.,