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0.0 - 2.0 years
1 - 2 Lacs
Krishnagiri
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9538837711
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Ramanagara
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9538837711
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Mysuru
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9538837711
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Bangalore Rural
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9538837711
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9538837711
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Chitradurga
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Mandya
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Tumkur
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Chikkaballapura
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Kolar
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Krishnagiri
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Ramanagara
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Mysuru
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Bangalore Rural
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Hosur
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Responsibilities: Hi Care Protectivewear Pvt Ltd is looking for Inside Sales Coordinator to join our dynamic team and embark on a rewarding career journey. The Inside Sales Professional is responsible for generating and qualifying leads, nurturing relationships with potential clients, and closing sales deals over the phone or through digital communication channels. This role requires strong interpersonal skills, product knowledge. Responsibilities: Lead Generation: Identify and research potential customers and leads. Use various lead generation methods, including cold calling, email marketing, social media, and inbound inquiries. Maintain a database of leads and update contact information regularly. Client Engagement: Develop and deliver compelling sales pitches and presentations. Clearly articulate the features and benefits of products or services. Address customer objections and concerns. Sales Negotiation: Negotiate pricing and contract terms with customers. Close sales deals and achieve or exceed sales quotas. Upsell and cross-sell additional products or services where applicable. Sales Administration: Prepare and maintain accurate sales records and reports. Update the CRM (Customer Relationship Management) system with lead and customer information. Process orders and contracts efficiently. Market Research: Conduct post-sale follow-up to ensure customer satisfaction. Address any issues or concerns raised by customers. Seek referrals and opportunities for repeat business. Park & Benefit: Sales Incentive as per monthly sales target achievement.
Posted 4 weeks ago
4.0 - 7.0 years
5 - 7 Lacs
Mumbai
Work from Office
To analyze reports of all branches & bring out deficiency in working reflected in reports. Not required to visit any party for sales and outstanding collection; working in office only. Required Candidate profile Experience in sales back-up, support to field sales & service. Working knowledge of ERP preferred.
Posted 4 weeks ago
4.0 - 6.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Looking For MIS candidate for Marketing department with Real Estsate experience. Roles and Responsibilities Key Responsibilities: Prepare and maintain daily/weekly/monthly marketing MIS reports, dashboards, and trackers. Track, consolidate, and analyze marketing budgets vs actual spends across projects, regions, and channels. Monitor lead funnel metrics, campaign effectiveness, cost per lead (CPL), and ROI across various platforms. Create and automate Power BI dashboards for real-time marketing performance and spend visibility. Coordinate with sales, finance, and marketing teams for timely data collection and reporting. Assist in preparing business presentations and performance review decks for senior management. Support in monthly/quarterly budget planning and forecasting activities. Highlight data anomalies, trends, or variances with actionable insights. Maintain a centralized repository for all marketing performance and spend data. Key Skills Required: Advanced Excel: Pivot tables, VLOOKUP, HLOOKUP, XLOOKUP, IFs, Index-Match, and Macros (optional). Power BI: Report creation, dashboard publishing, DAX functions, data blending, scheduling refreshes. PowerPoint: Executive-level presentation preparation, marketing performance reporting. Analytical mindset with attention to detail and problem-solving skills
Posted 4 weeks ago
3.0 - 5.0 years
1 - 4 Lacs
Dharampur
Work from Office
Any graduate with good communications and interpersonal skills, and capable of maintaining strong relationships. Strong organizational and multi-tasking skills. Excellent analytical and problem solving abilities. Team-management and leadership skills.
Posted 4 weeks ago
0.0 - 3.0 years
1 - 4 Lacs
Surat
Work from Office
Responsibilities: * Collaborate with marketing team on campaigns & promotions * Manage sales pipeline from lead to close * Analyze sales data using analytics tools * Coordinate customer orders & deliveries
Posted 4 weeks ago
4.0 - 9.0 years
2 - 6 Lacs
Noida
Work from Office
Sales Coordinator Job Opening Join Our Noida Team! India Office Full-time On-Site Job Description Role Purpose: The Sales Coordinator helps keep things running smoothly between the sales team and the creative studio. They write proposals, coordinate with internal teams, and make sure client needs are clearly understood and delivered on time. This role is about staying organized, following up, and making sure clients are satisfied with the work. Job Description: This role focuses on the operational side of sales drafting proposals, coordinating internally to ensure commitments are met, and managing client satisfaction (CSAT) for ongoing accounts. The Sales Coordinator will support both business development and client retention by making sure things move efficiently from pitch to delivery. Key Responsibilities: 1. Proposal Writing & Sales Documentation o Draft tailored proposals and decks that align client needs with studio capabilities. o Maintain a repository of reusable content, case studies, and rate cards. o Work with internal leads to scope timelines and deliverables pre-sale. 2. Client Satisfaction (CSAT) & Relationship Support o Regularly capture and report client satisfaction metrics. o Proactively follow up with existing clients to identify blockers or improvement areas. o Ensure fast, professional responses to client feedback or escalations. 3. Studio & Sales Coordination o Ensure internal teams are looped in on client deliverables, changes, and expectations. o Run internal kickoffs for new projects; manage handoffs from sales to execution. o Maintain shared timelines and communication logs. 4. Execution Follow-Through o Track status of ongoing tasks related to client accounts. o Send reminders, schedule review calls, and escalate as needed. Skills and Qualifications: Strong writing and documentation skills High organizational capacity and follow-up discipline Experience with US and UK clients Ability to balance client needs with internal processes Experience in a creative or marketing-forward environment is a bonus Ideal Candidate Profile: Someone with 2 4 years of experience in sales coordination, account support, or client operations. Capable of writing clearly, following through reliably, and making sure clients feel heard and supported. Thrives in a fast-paced, detail-heavy role that touches both business development and delivery. Educational Background and Professional Qualifications: MBA with sales/marketing specialization Experience with proposal writing and CRM workflows
Posted 4 weeks ago
1.0 - 2.0 years
3 - 3 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role & responsibilities Record data & Generate report -- secondary sales data in Excel. Maintain & generate and update monthly SSS (Secondary Sales Statement) data received from the field force/stockist in Excel. Review SSS submissions for accuracy and compliance with company policy. Follow up with field personnel regarding pending or incorrect SSS data. Communicate with stockists via email and phone to resolve SSS-related issues and data mismatches. Free Scheme Claim Verification. Record Secondary sales return data maintenance. Update and manage the Master Customer List (MCL), including additions and deletions. Review and validate Daily Call Reports (DCRs) submitted by field force members. Address and resolve SFE-related queries from the field force, including issues related to reporting tools and process clarifications. Upload the field holiday list to the companys online portal. Monitor and update daily attendance records for field force members; follow up on irregularities or missing entries. Generate login credentials (user IDs and passwords) for new hires and communicate them via email to the respective individuals. Conduct onboarding induction sessions for new joiners, including SANeForce usage, travel policy, and expense policy. Share sales data and onboarding materials with new employees. Follow up on pending NOC requests from resigned employees and coordinate handovers with the HR department. Coordinate hotel bookings and travel arrangements for RSMs via the travel desk. Verify field force expense claims. Perform daily validation and approval of hotel vouchers and travel tickets, ensuring compliance with company policy. Plan and assign optimal travel routes for field force members (BE, ASM, RSM, ZSM) to improve efficiency and reduce travel allowance (TA) costs. Preferred candidate profile Strong working knowledge of MS Excel and familiarity with tools like SANeforce. Attention to detail and ability to maintain accurate records Proactive approach to coordination and issue resolution Strong organizational and follow-up capabilities Team player with experience working across departments Location: Head Office, Worli - Mumbai Position: Executive - Domestic Sales Support Working Days: Monday to Friday (5 days working) Timing: 09:00 AM to 06:00 PM
Posted 4 weeks ago
1.0 - 2.0 years
3 Lacs
Hubli
Work from Office
Job Description: Role & responsibilities Consignment Tracking: Monitor and track consignments to ensure timely delivery and resolve any issues that may arise during transit. Report Preparation: Prepare detailed reports on consignment status, delivery timelines, and any discrepancies. Analyze data to identify trends and areas for improvement. Escalation Handling: Address and resolve customer escalations promptly and effectively. Coordinate with internal teams to ensure swift resolution of issues. Customer Communication: Maintain regular communication with customers to provide updates on consignment status and address any queries or concerns. Process Improvement: Identify opportunities for process improvements and implement changes to enhance operational efficiency. Compliance: Ensure compliance with company policies, procedures, and regulatory requirements.
Posted 4 weeks ago
2.0 - 7.0 years
3 - 5 Lacs
Ahmedabad
Work from Office
Job Summary: We are looking for a detail-driven and tech-savvy Sales Coordinator to streamline sales operations using CRM software. This role involves managing field force tracking, verifying beat plans, coordinating TA/DA, and supporting event-based activities like exhibitions. You will ensure data accuracy, compliance, and seamless coordination across the sales function. Key Responsibilities: CRM & Sales Activity Management Maintain and update records of leads, customers, and sales activities in the CRM. Monitor daily check-in/check-out status of field sales employees using GPS-enabled CRM tools. Ensure proper logging of visits and meetings aligned with the approved beat plans. Generate and share daily/weekly reports on sales team movement and performance. Beat Plan & Field Force Tracking Review and validate beat plans submitted by sales staff across regions. Compare beat plans with real-time check-in data to identify gaps and anomalies. Coordinate with regional managers to optimize market coverage and sales frequency. TA/DA Coordination Verify travel and daily allowance (TA/DA) claims using CRM data, including visit logs and locations. Prepare consolidated reports for HR/accounts to process monthly reimbursements. Ensure timely documentation and flag irregularities in claims. Event & Exhibition Management Create events and activity schedules (e.g., exhibitions, dealer meets) in the CRM. Coordinate with the marketing and sales teams for participation and lead capture. Monitor post-event follow-up and lead conversion tracking. Reporting & Communication Compile actionable reports and dashboards on team performance, productivity, and sales KPIs. Support cross-functional coordination between sales, HR, accounts, and marketing. Act as a support point for sales team members regarding CRM access and functionality. Qualifications: Bachelors degree in Business Administration, Sales, or related discipline. 2-4 years of experience in sales coordination, CRM operations, or sales backend support. Proficiency in CRM tools (Salesforce, Zoho, LeadSquared, or similar). Solid understanding of sales processes, beat planning, and field force management. Strong Excel and report-generation skills.
Posted 4 weeks ago
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