Sales CFS

Role & responsibilities

• Day to day general management of CFS division, working closely with CFS safety, security, admin & HR teams.
• Handling sales and marketing for CFS warehouse biz & working closely with commercial team for biz development.
• Working on key projects related to warehouse & have lead team of operations & ensure timely and efficient services are provided to exporters, consignees, shipping lines and CHAs.
• Manage & monitor all activities related to handling import/export cargo.
• Maintain continuous and consistent rapport with all heads of shipping lines in location & continuous engagement with them to secure biz into the CFS.
• Establish rapport with the CHA community to ensure that biz flow into the CFS from the customers is continuous & unhindered.
• Responsible for profitability per TEU & achieving of budgeted numbers through analysis of market.
• Close contact with the terminals & ports in the area & engage with all existing customers through marketing team.
• Closely coordinate with the HODs of other departments to ensure customer satisfaction and maintain analytics of customer service reports & engage with other departments to resolve permanently recurring issues.
• Identify critical customer list & prepare contingency plan for such customer volumes.
• Responsible for receivables from credit customers and for maintaining the DSO within the target set for the location.
• Handling local & outstation transportation through vendor vehicles.
• Timely / accurate submission of all day to day operations report.

Preferred candidate profile

• MBA in logistics and supply chain management
• Clear understanding of the CFS handling on various products of imports & exports
• Result oriented and places great emphasis on customer focus.
• Good working knowledge of English (spoken & written)
• Ms office skills and comfortable working on the organizations IT systems.
• Highly developed consultative selling approach, persuasiveness & influencing capability.
• Strength in problem solving, ability to work in deadline driven work environment, attention to detail & ability to multi-task.