As a Sales Advisor at HM, you ll play a key role in creating an outstanding customer experience. You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you ll contribute to both your own success and the success of the company.
You will:
Share your fashion and product knowledge to help customers make informed choices.
Collaborate with your team to deliver exceptional service at every step of the customer journey.
Ensure the sales floor and back of house are well-stocked, organized, and inviting.
Support with opening and closing of the store.
Represent yourself and the brand positively during all customer interactions.
WHO YOU LL WORK WITH
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WHO YOU ARE
We are looking for people with
Experience in customer service within fashion, retail, or similar fields.
And people who are
Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
Thriving in collaborative and dynamic environments.
Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
Flexible and action oriented.
WHO WE ARE
HM Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU LL LOVE WORKING HERE At HM Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
We are an inclusive company where you re encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits.
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
You ll be able to express your personal style with our employee discount at HM group.
We offer 5 days of working in a week to have great work life balance.
JOIN US
Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
Store roles assessment:
To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by HM Group.
After completing the assessment, you ll have the opportunity to share feedback and ask questions. . Choosing an alternative will not impact on your application.
For more information on how we process your personal data, please see our Privacy Notice.
