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1.0 - 5.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Assist the BD/sales team in lead generation, follow-ups, and closing deals. Execute marketing campaigns to boost product visibility and brand awareness. Develop and maintain product knowledge, including features, benefits, and applications. Required Candidate profile Manage customer relationships, respond to inquiries, and ensure excellent service Collaborate with internal teams (Sales,Marketing,Technical) align business goals brochures, datasheets, case studies
Posted 3 days ago
3.0 - 5.0 years
4 - 5 Lacs
Mumbai, Gurugram
Work from Office
- Maintain good relationships with clients so that the business can maximize the value of those relationships. - Work on quotations and Inquiries from customers. - Identify key contacts at potential client companies to establish and foster a rel
Posted 3 days ago
2.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Closely working with Sales team, responding to sales queries and providing ease to them. Sales Analysist: Analyzing the sales trend and giving inputs on time to HOD to take further actions. External customer support: Coordinating with Dealers, OEMs, Architects Showroom Walk-ins etc. Forecasting the sales requirements. Quotation and Proforma Invoice creating for sales. Coordinating with other departments for the smooth flow of work (Planning, Purchase, Warehouse, Production, Finance etc). Supporting Sales team in Account Recievable follow-up.
Posted 3 days ago
3.0 - 8.0 years
3 - 8 Lacs
Thane, Navi Mumbai, Murbad
Work from Office
Cost estimation of the engineering products. Receive tenders and respond to customer requests for quotes/tenders. Provide technical support to front-end sales people. Collaborate closely with Cross functional teamS. Required Candidate profile The candidate must have a degree or diploma in any engineering. Excellent communication with data management skills. 3+ years experience of Cost estimator/Project Engineer/Internal Sales .
Posted 3 days ago
8.0 - 11.0 years
0 - 1 Lacs
Hyderabad
Work from Office
Key Responsibilities: Team Management: Lead and supervise the sales accounts/commercial team to ensure smooth day-to-day operations. Monitor team performance and ensure timely and accurate execution of sales orders, invoicing, and dispatch coordination. Order Processing & Billing: Oversee order booking and processing in SAP SD. Coordinate with sales, production, and logistics to ensure order fulfilment and delivery timelines. Commercial Operations: Manage pricing, credit control, and customer master data updates in SAP. Ensure timely generation of invoices, debit/credit notes, and other sales documentation. Data Analysis & Reporting: Use Excel and SAP reports to monitor sales performance, customer behaviour, order-to-cash cycle, and pending deliveries. Prepare regular MIS reports, dashboards, and business insights for the sales leadership team. Customer Account Management: Handle key customer accounts directly and ensure high levels of customer satisfaction. Resolve escalated issues related to pricing, payments, delivery, and account reconciliation. Compliance and Documentation: Ensure adherence to company policies, commercial terms, and GST & statutory requirements. Maintain proper documentation for internal audits and compliance purposes. Key Skills & Requirements: Graduate/Postgraduate in Commerce, Business Administration, or related field. Minimum 10+ years of experience in Sales Accounts. Mandatory knowledge of SAP SD module (Sales and Distribution). Advanced proficiency in MS Excel Strong analytical and problem-solving skills. Team management experience is essential. Ability to work in cross-functional environments and meet tight deadlines. Good communication and interpersonal skills.
Posted 3 days ago
2.0 - 5.0 years
2 - 4 Lacs
Pimpri-Chinchwad
Work from Office
Position Overview : We are looking for a Sales Executive with expertise in industrial automation technologies, including PLC, SCADA, HMI, DCS, VFD, and related systems. The successful candidate will be responsible for identifying and developing new business opportunities, managing client relationships, and selling our automation solutions to customers in various industries. This is a highly technical sales role, requiring in-depth knowledge of automation products and applications to effectively present solutions that meet customer needs. Key Responsibilities : Sales & Business Development : Identify and develop new business opportunities within the industrial automation sector. Target potential clients across various industries including manufacturing, energy, oil & gas, and process industries. Product Knowledge & Solution Selling : Utilize deep technical knowledge of PLC, SCADA, HMI, DCS, VFD, and other automation systems to provide tailored solutions to clients, addressing their unique needs. Client Relationship Management : Build and maintain strong relationships with key decision-makers, including engineers, plant managers, and procurement heads, ensuring customer satisfaction and long-term business partnerships. Sales Presentations & Negotiations : Conduct detailed product presentations, technical discussions, and demonstrations to customers. Prepare proposals, quotes, and negotiate contracts to close deals. Market Research : Continuously monitor market trends, competitor activities, and emerging technologies to identify opportunities and stay ahead in the industry. Sales Targets & Reporting : Achieve sales targets and revenue goals set by the management team. Regularly report on sales activities, forecasts, and market feedback. Collaboration with Technical Teams : Work closely with engineering, project management, and technical teams to ensure seamless delivery of solutions that meet customer specifications and expectations. Key Skills & Qualifications : Experience : Sales experience in industrial automation, specifically in products like PLC, SCADA, HMI, DCS, VFD, and other related systems. Technical Expertise : Strong understanding of automation systems and applications in industries such as manufacturing, energy, process control, and more. Sales Acumen : Proven track record of successfully driving sales in a technical field, with the ability to manage the entire sales cycle from prospecting to closing. Communication Skills : Excellent verbal and written communication skills, with the ability to present complex technical information in a clear and persuasive manner. Negotiation Skills : Strong negotiation and deal-closing skills, with the ability to build rapport and trust with clients. Customer Focus : Ability to understand customer requirements and provide appropriate solutions that add value to their operations. Education : A degree in Electrical Engineering, Electronics, Mechatronics, or a related field is preferred. Additional certifications in automation technologies (e.g., PLC programming, SCADA systems) are a plus. Travel : Willingness to travel to client sites for meetings, presentations, and technical discussions.
Posted 3 days ago
2.0 - 4.0 years
2 - 4 Lacs
Panjim, Goa, India
On-site
You will be responsible for providing an excellent and consistent level of service to your customers. As the Sales Coordinator , you will assist operationally and administratively in achieving the department's predetermined sales and revenue targets. Qualifications Ideally, you'll have a relevant degree or diploma in Hospitality or Tourism management . A minimum of 2 years of work experience in hotel operations is required. Good customer service, communication, and interpersonal skills are a must.
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Ramanathapuram
Work from Office
Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Nagapattinam
Work from Office
Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Cuddalore
Work from Office
Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Kanyakumari
Work from Office
Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Thoothukudi
Work from Office
Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Dindigul
Work from Office
Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Erode
Work from Office
Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Thanjavur
Work from Office
Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Kanchipuram
Work from Office
Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Vellore
Work from Office
Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Tirunelveli
Work from Office
Tata Croma | Customer Service Specialist (Cashier) | HR Contact - 8867916254 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact - 8867916254
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Ramanathapuram
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Nagapattinam
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Cuddalore
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Kanyakumari
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Thoothukudi
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Dindigul
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 days ago
0.0 - 5.0 years
1 - 2 Lacs
Erode
Work from Office
Tata Croma | Customer Service Specialist (Sales) Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. Contact No- 9606556938
Posted 3 days ago
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