Sales Admin Specialist 2

Juniper Networks

2 - 3 years

4 - 8 Lacs

Bengaluru Karnataka India

Posted:4 days ago| Platform: Foundit logo

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Skills Required

Sales

Work Mode

On-site

Job Type

Full Time

Job Description

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

Service Renewal Quoting Representative

Principle Duties and Responsibilities

Be the main point of contact for Juniper/Partners for all requests related to quote creation, modification and management.
Supporting internal Sales Rep to help meet team quota and grow the renewal business by responding to service related queries, quotes and opportunity management.
Work with Juniper Service Business Manager directly on specific assigned tasks within established policies and procedures.
Interface with partners/distributors, Juniper Sales, Logistics, Customer Care, Customer Master, Global Support and Order Management related to quote/contract/ordering queries and escalations.
Administratively responsible for creating/managing service renewal quotes or renewal worksheets for complex deals for assigned accounts and accountable for quote quality and delivery within the agreed SLA.
Escalate customer problems to respective Service Business Manager and/or Account Manager.
Escalate quoting problems to the team-lead and/or regional Operation Lead.
Be well verse in systems and tools required to manage quotes and answer queries from partners, customers and Juniper team.

Requirements

2-3 years of service business experience and quoting skills
Good attention to details and documentation skills
Good verbal and written communication skills
Good organization skills
Good team player and quick learner
Ability to handle multi-tasking
SAP knowledge an advantage

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