22 Risk Advisor Jobs

Company: Marsh Description: We are seeking a talented individual to join our Bid Management team at Marsh Mc Lennan. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Job Title : Senior Manager - Proposal Specialist Location : Mumbai No. of Roles : 1 We will count on you to: Lead and manage the team, providing guidance, mentorship and support to ensure high performance and professional development Facilitate training sessions and workshops to improve the skills and knowledge of the bid management team and other stakeholders involved in the proposal process Build and maintain strong relationships with key stakeholders and internal teams, to foster collaboration and support successful bid outcomes Personally lead higher-value RFP responses, ensuring the development of high-quality, tailored proposals that effectively communicate our value proposition and meet client/prospect requirements Monitor and analyse bid performance metrics, providing insights and recommendations for continuous improvement What you need to have: 10 to 14 years in a full-time Bid Management role . Prior experience leading the sales enablement workflow on key projects independently or managing team members would be an advantage. Strong understanding of the bid management process and best practices Exceptional writing, editing and communication skills, with a keen eye for detail Proven ability to lead and motivate a team, fostering a collaborative and high-performance culture Excellent organisational and project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines Proficiency in Microsoft Office Suite and experience with proposal management software (e.g., QorusDocs, RFPIO, Qvidian, etc.) is preferred Strong analytical skills, with the ability to interpret data and make informed decisions to improve bid strategies Eligibility Minimum 12 months experience as Senior Manager (E ) / Associate Director (F) Should have at least On-Track or equivalent rating in last appraisal. Should not be under any Performance Counselling Plan or had any official disciplinary action within the last 3 months. Should not have applied for any other IJP in the last 3 months Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume What makes you stand out? Professional Services experience (e.g. Insurance, Banking, Accounting, Legal, Consulting) Shipley and/or APMA course work or accreditation is highly regarded Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Company: Marsh Description: What can you expect? An opportunity to understand services which are integral part of Insurance broking lifecycle A place to exhibit your skills, enhance your knowledge, provide improvement ideas on work which is recently transitioned or to be transitioned In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert Our team is new but growing at fast pace and most of our colleagues have an average experience of 3 years. We are one big family that takes pride in exceeding end customer expectations with focus on insurance and business knowledge. We have robust training around understanding insurance concepts and business knowledge. All the team members will support you during this journey. What is in it for you? Learn about new services and transitions of new work Pick up new skills like reporting, trainer and subject expert This is the place for you if you are interested in doing Insurance Certifications in US geography Other benefits as per HR policies We will count on you to: Be an integral part of a growing team, play a key role in building and transitioning functional capability to the service centre Be responsible for the review of policy wordings across various industry segments as per established and best practices Meet SLAs on Accuracy, Productivity and TAT as per agreed standards Handle escalated calls, complaints, questions, and queries as necessary Act as a mentor to team to ensure they have working knowledge of systems and established processes. Ensure up-skilling of team as per requirement Ideate and identify opportunities for process improvements, calibrate and streamline processes Escalate delays and queries appropriately after due investigation Participate in process update sessions, Process Knowledge Tests, training and coaching sessions Ensure adherence to policies & procedures as per organization s standards and laid out SOPs Ensure operational risks are highlighted on time and escalate the same to proper authorities for corrective action Adhere to data and information security guidelines What you need to have: Essential: Graduate in any field Flexible to work in any shifts as per business requirement Have worked in Insurance Broking related services like Policy Admin,Policy Review/Wordings or Certificates Excellent command on written and oral communication What makes you stand out? Communication & Influencing Analytical ability & Decision Making Planning and Organizing Prioritization with Client Focus MS-Office skills Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Company: Marsh Description: Marsh is seeking candidates for the following position based in Mumbai office: Senior Analyst - Insurance Operations What can you expect? An opportunity to understand services which are integral part of Insurance broking lifecycle A place to enhance your knowledge on work which is recently transitioned or to be transitioned In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business Our team is new but growing at fast pace and most of our colleagues have an average experience of 4 years. We are one big family who takes pride in exceeding end customer expectations with focus on insurance and business knowledge. We have robust training around understanding insurance concepts and business knowledge. All the team members will support you during this journey. What is in it for you? Solid platform to demonstrate your leadership skills Build strong network across our organization Enhance your skills via various development programs offered in-house All benefits as per the location HR policy will be applicable We will count on you to: Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times Maintains performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Schedule adherence is a must No unplanned leaves What you need to have: Minimum graduation required Having Insurance background will be an added advantage Good communication skills Willingness to learn and adapt to changes Basic knowledge of MS Office Ready to work in 6:30PM -3:30AM Shift What makes you stand out? Communication Analytical ability Planning and Organizing Prioritization with Client Focus Marsh is the world s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . For more information, visit marshmclennan.com , follow us on LinkedIn and X. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Company: Marsh Description: Marsh is seeking candidates for the following position based in the Mumbai, India office: Lead Specialist - Research (M&A, Due Dilligence - Insurance Background) We will count on you to Invest in understanding our business thoroughly Contribute to the growth of the Marsh brand within the Australian and New Zealand market Prepare and deliver parts or whole of insurance due diligence reports Support in the preparation of key documents for transactional risk insurance placements Summarise key quotations received from insurers Prepare kick off materials for insurance placements Keep abreast of changing risk and insurance market conditions Coordinate with colleagues from other practices within the region Demonstrate extreme responsiveness and process excellence in daily work Estimate timelines accurately, deliver on time, flag issues proactively, be solution oriented and create routines that enhance efficient working Develop strong relationships with colleagues and stakeholders through high quality project delivery, responsiveness, and agile and clear communication Contribute to process improvement of the team by making relevant recommendations and executing the process initiatives to enhance the efficiency and quality of overall delivery What you need to have: Masters / Bachelors in Economics or Masters in Business Administration (MBA) / equivalent post-graduation certification from a reputed institute Minimum of 3 years of experience in collecting information, co-ordinating with colleagues, writing professional client ready reports, at leading professional services / research & advisory firms in Insurance industry Prior experience in a Due Diligence role, or demonstrated experience with clients considering M&A from Insurance background Excellent English language communication skills - written and verbal Strong analytical, critical thinking, and problem-solving skills Excellent project and process management skills Advanced level of proficiency in MS Office - PowerPoint, Word, and Excel Ability to identify the right data from a finite data set and compile part/whole of the report Highly organised and self-motivated with the ability to work without heavy supervision, act in an agile way independently, in a fast-paced environment Strong commitment to absorb and engage in feedback discussions and enhancing own knowledge and quality of end products What makes you stand out? Strong understanding of M&A insurance products and in assessing insurance coverage gaps Experience working in a cross-cultural environment Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Company: Marsh Description: We are seeking a talented individual to join our Operational Risk and Governance team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office Senior Manager - Insurance Operations (Grade E) We are looking for a highly skilled Operational Risk and Governance Manager to join our team. This role will be pivotal in ensuring that our operational risk management framework is robust and effective, while also overseeing governance processes to ensure compliance with regulatory requirements and internal policies. The ideal candidate will possess a strong background in risk management, governance, and compliance, along with excellent leadership and communication skills. We will count on you to: Operational Risk Management: Develop, implement, and maintain the operational risk management framework, policies, and procedures. Conduct regular risk assessments to identify, evaluate, and prioritize operational risks across the organization. Collaborate with business units to design and implement effective risk mitigation strategies. Governance Oversight: Establish and maintain governance structures to ensure compliance with regulatory requirements and internal policies. Monitor and report on governance-related activities, ensuring alignment with organizational objectives and risk appetite. Facilitate governance meetings and ensure that action items are tracked and addressed. Monitoring and Reporting: Develop and maintain key risk indicators (KRIs) and metrics to monitor operational risk exposure. Prepare and present comprehensive reports on operational risk and governance status to senior management and the board. Ensure timely reporting of incidents and breaches, along with appropriate follow-up actions. Policy Development and Compliance: Create and update operational risk and governance policies to reflect changes in regulations and best practices. Ensure that all employees are aware of and adhere to risk management and governance policies. Training and Awareness: Develop and deliver training programs to enhance awareness of operational risk and governance across the organization. Foster a culture of risk awareness and compliance among employees at all levels. Collaboration: Work closely with internal audit, compliance, and other risk management functions to ensure a cohesive approach to risk governance. Engage with external stakeholders, including regulators and industry groups, to stay informed of emerging trends and regulatory changes. Incident Management: Oversee the investigation and resolution of operational risk incidents, ensuring that lessons learned are documented and communicated. Analyze incidents to identify root causes and recommend improvements to processes and controls. What you need to have: Graduate with 8 -10 years of experience in the insurance broking domain Knowledge of UK London market risks/ FCA regulations is preferred What makes you stand out? Should possess a strong background in risk management, governance, and compliance, along with excellent leadership and communication skills. Certification Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh , a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com , or follow on LinkedIn and X . Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Location: Bangalore or Hyderabad Senior Digital Risk Advisor - DRG Join a team of digital risk governance and controls professionals helping Swiss Re to fulfil its mission in making the world more resilient. As a Senior Digital Risk Advisor, you will have first-line responsibility for ensuring an effective and efficient risk and control framework is implemented across the different IT domains at Swiss Re. Whats more, youll be working in a hybrid setup, perfectly balancing work from home and the office premises. About the team The Digital Risk Governance Controls team is a key part of Swiss Res Security Team, focused on defining and managing risks related to digital topics. Were looking for an experienced and highly motivated expert who can define and develop an efficient first-line risk and control framework that supports a strong risk-aware culture within the company. In your role, you will Actively manage the implementation of the digital and technology risk framework Maintain oversight o n the quality of internal measures implemented to address digital risk, ensuring controls, processes and standards are appropriately designed and operating effectively Ensure compliance with rules, regulations, and policies - making sure we meet our risk appetite and driving corrective actions where opportunities exist Actively collaborate with key stakeholders across the three lines of defense to automate, measure performance and continuously improve our risk position U nderstand complex concepts and identif y solutions to problems Be someone who believes in continuous innovation, is curious and relentless in finding a better way every day Your qualifications A track record of successful delivery in IT risk and control -related roles, such as IT Governance, IT audit, or digital risk management Practical knowledge of external IT good practices - particularly NIST - but also others , such as ISO and COBIT Qualified in an appropriate discipline such as CISA, CGEIT, CRISC Good teamwork and strong collaboration as well as a willingness to share knowledge and evolve within and across different teams The ability to effectively communicate with a broad spectrum of stakeholders - from s enior m anage rs to IT engineers , developers and operations staff Be curious, proactive, result-oriented and confident in decision making at speed Passion, drive and a belief in the value of digital risk management as an enabler of business performance Fluency in spoken and written English About Swiss Re . If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134243

Location: Bangalore or Hyderabad Digital Risk Advisor Join a team of digital risk governance and controls professionals helping Swiss Re to fulfil its mission in making the world more resilient. As a Senior Digital Risk Advisor, you will be responsible for the first-line digital technology operations risk and control activities - ensuring risks are identified, controls applied, and performance is monitored, measured, and reported to our technology and business leaders. About the team The Digital Risk Governance Controls team is a key part of Swiss Res Security Team, focused on defining and managing risks related to digital topics. Were looking for an experienced and highly motivated expert who will help to drive the companys risk culture. In your role, you will Be part of a team of digital risk experts supporting Applications and Business stakeholders with applying digital risk governance principles and standards Actively contribute to the implementation of the digital risk framework as the trusted digital risk partner Ensure IT threats and risks are understood, issues handled timely, and IT controls designed and operating effectively Embed controls into operational procedures by collaborating with our digital technology teams to automate, measure performance, and continuously improve our risk position Build operational transparency with continuous monitoring and assessment of controls so that we meet our risk appetite and drive corrective actions where needed Be someone who believes in continuous innovation, is curious and adamant in finding a better way every day Your qualifications Nobody is perfect and meets 100% of our requirements. If you, however, meet some of the criteria below and are curious about the world of risk and control activities, well be more than happy to meet you! First experience s in IT risk and control-related roles, such as IT Governance, IT audit, or digital risk management CISA, CGEIT, CRISC or similar qualifications are an advantage Good teamwork and strong collaboration as well as a willingness to share knowledge and evolve within the team and across teams Capability to continuously build and maintain a strong collaborative network within the IT domains Be curious, proactive, result-oriented and confident in decision-making at speed Passion, drive and a belief in the value of digital risk management as an enabler of business performance Fluency in spoken and written English About Swiss Re . If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134238

Company: Marsh Description: Marsh is seeking candidates for the following position based in the Mumbai(Powai) office. Analyst / Senior Analyst - Insurance services (Grade B1/B2) What can you expect: Excellent exposure to complex diverse insurance handling work. Opportunity to enhance insurance knowledge and understanding build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles responsibilities overview, expectations of various stakeholders to make you successful in this role. Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency have a good understanding of process and systems finally within 90 days be able to handle the work processing with limited support What is in it for you Holidays (As Per the location - the final decision will depend on business requirements at that time) Shared Transport (Provided the address falls in accepted service zone) We will count on you to: Process and self-Management: Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times. Maintains performance standards. Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Schedule adherence is a must No unplanned leaves Ready to work in below shifts : 6:30 PM to 3:30 AM Your hiring manager and HR will inform you the shift requirement for the team you are interviewing for. Compliance, Regulatory and Procedural Responsibilities Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company Appropriate usage of Marsh Specialitys systems to monitor, record and retain information Demonstrate clear understanding of regulatory requirements Proactively ensures compliance with regulatory and risks framework Adheres to policies, guidelines and operating procedures Keeps own knowledge and expertise up to date and relevant Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance What you need to have: Prior years of work experience Graduate in any stream Fair understanding of Insurance Broking business and dynamics Good command over spoken and written English Superior comprehension and articulation skills Ability to prioritize and organise tasks, work within stiff timelines Eye for detail and innovative mindset Basic knowledge of MS Office Willingness to learn and adapt to changes What makes you stand out: Insurance certification from The Institutes, USA Post-Graduation/Certificate Courses in Insurance Any prior experience on any insurance process While the above are basic requirements mentioned, the role may not be limited to only these listed. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Company: Marsh Description: Marsh is seeking candidates for the following position based in Mumbai office: Senior Analyst - Insurance Operations What can you expect An opportunity to understand services which are integral part of Insurance broking lifecycle A place to enhance your knowledge on work which is recently transitioned or to be transitioned In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business Our team is new but growing at fast pace and most of our colleagues have an average experience of 4 years. We are one big family who takes pride in exceeding end customer expectations with focus on insurance and business knowledge. We have robust training around understanding insurance concepts and business knowledge. All the team members will support you during this journey. What is in it for you Solid platform to demonstrate your leadership skills Build strong network across our organization Enhance your skills via various development programs offered in-house All benefits as per the location HR policy will be applicable We will count on you to: Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times Maintains performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Schedule adherence is a must No unplanned leaves What you need to have: Minimum graduation required Having Insurance background will be an added advantage Good communication skills Willingness to learn and adapt to changes Basic knowledge of MS Office Ready to work in 6:30PM -3:30AM Shift What makes you stand out Communication Analytical ability Planning and Organizing Prioritization with Client Focus Marsh is the world s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . For more information, visit marshmclennan.com , follow us on LinkedIn and X. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Company: Marsh Description: We are seeking a talented individual to join our Fiduciary team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office Analyst /Senior Analyst - Fiduciary We are seeking a dedicated individual to manage the accounting of a Fiduciary portfolio for Clients, Insurers, or Third Party agents (Commission Agents). The successful candidate will be responsible for the collection and settlement of premiums and claims, as well as resolving insurance-related queries. Key Responsibilities will include timely delivery of the routine task expected on the accounts/portfolio assigned Ensuring highest proficient handling as per Fiduciary procedures and accuracy for the accounts assigned. Maintain minimum Productivity standard. Liaising with clients and Insurers. Debt collection and Outward credit due to the account holder. Responsible for driving key KPI Financial metrics like unmatched cash, Income exposure, etc Respond to queries raised within 24hours or earlier (refer any technical query to senior member for support). Credit Control (Legacy, Collection of Inward premium, reinsurance recoveries, Inter Company Reconciliation, etc) We will count on you for: To ensure timely delivery of the routine task expected on the accounts/portfolio assigned Expect a basic standard on accuracy and productivity Focus on Debt collection from clients for premiums/fees and claims from markets. Resolution of queries raised by client and Insurers including prompt response to their satisfaction. Reconciling cash received and seeking support if technical involvement. Reconciliation fundamentals using Insurance policy details. Ensure adherence to policies & procedures as per organization s standards and laid out SOPs Review of Process manual and seek clarity where required Driving unallocated cash numbers down and escalating when you foresee a challenge Ensuring upto date notes on outstanding revenue balances What you need to have: Knowledge of general Insurance principles, terminologies used, insurance process flow and ability to convincingly speak to them. Knowledge of credit control Advanced Excel knowledge Basic Math understanding Graduate (Commerce preferable) 1-3 of experience in operations in financial services or offshore processing organizations Knowledge of Insurance related credit control or Insurance background What makes you stand out? Analytical ability Communication: Verbal as well as Written Planning and Organizing MS Office skills: Excel proficiency to be above basic Precision based approach Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh is the world s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . For more information, visit marshmclennan.com , follow us on LinkedIn and X. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

We are seeking a talented individual to join our Fiduciary team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager - Fiduciary we're seeking a Senior Manager - Fiduciary who is ready to work with complex & diverse insurance work. his role is into operations which is focused on Financial and Operational KPIs with an aim to reducing Income exposure to the group and building a process which is aimed at driving client satisfaction. Financial Prudence is the heart of this role along with in-depth understanding of Insurance Broking knowledge to build workable solutions to business problem. The role would require to deal with Clients, Insurers, OOs and other senior Management levels and deliver a high-level impactful message which reflects credibility of the Individual and the organisation. We will count on you to: Process Management: Manage all processes related to debt collection, statement generation, outward credit control and cash management for all JLT clients/insurers to ensure efficient process & exception management and thereby helping the BUs meet their provisioning targets Manage processes within the FCA framework Ensure continuous process improvements for greater client satisfaction on quality of delivery Client Management: Responsible for managing day to day client/BU/Stakeholder. relationship for a better 2-way flow of information, new knowledge on industry/markets/processes, decisions on exceptions and information on new opportunities & future prospects Create and maintain relationship with key insurers and clients to understand their needs and hence provide for smooth functioning of processes Transitions Efficiently manage migration of new work from stakeholders to ensure standardization of work processes and manage quality of deliveries to the client s satisfaction People Management: Should have a view of the competencies, potential and performance levels of team to be able to maintain a right sized team and create long term development plans for skill requirements Responsible for creating and implementing people development strategies for team for current and future skill requirements of the team Mentor team members for larger and challenging goals/roles with a view to create an adept workforce Responsible for ensuring an engaged workforce with a view of levels of engagement and intent to stay of team Select right talent for right roles SOP & Exception Management: Ownership of delivery as we'll as decisions on SOPs within defined frameworks and boundaries to ensure smooth functioning of day to day operations in a team. Incumbent will be required to ensure zero escalation Resource Utilization: Efficient utilization of all available resources in JLTI Operations team (people, systems, knowledge) to ensure timely, cost efficient and quality delivery to stakeholders The incumbent is responsible to ensure maintenance of a right-sized team with relevant skills and competencies to deliver to the expectations of stakeholders What you need to have: A PG / MBA with 8-10 years of experience in insurance broking, specifically within operations and finance functions, demonstrating a deep understanding of industry practices Have managed a team size of 50-100 Proven experience in coaching and mentoring team members, fostering their professional development and enhancing team performance. Experience working in a global environment, showcasing the ability to navigate diverse cultural contexts and collaborate effectively across international teams. What makes you stand out? CI/III Certification, LEAN / SIX SIGMA / PMI Strategic communicator, facilitator, influencer, and adept problem solver, capable of driving initiatives and fostering collaboration across teams Exceptional relationship management skills, with a proven ability to take initiative and work effectively both independently and as part of a team Strong ability to multi-task and prioritize effectively, ensuring optimal time management and resource allocation CII Certification, reflecting a commitment to professional excellence and industry standards. Demonstrated experience in leading and managing teams of 25-40 members, with a focus on performance enhancement and team development In-depth knowledge of the insurance domain, encompassing the entire General Insurance lifecycle, with a focus on strategic growth and operational efficiency Outstanding team management skills, with a proven track record of inspiring and developing talent to achieve organizational objectives Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as we'll as benefits and rewards to enhance your we'll-being.

we're seeking a Senior Manager - Quality Assurance who is ready to work with complex & diverse insurance work. This role is in leading an operations team which is focused on Financial and Operational KPIs with an aim to reduce regulatory and reputational exposure to the group by way of Quality Assurance file audits and building a framework which is aimed at driving client satisfaction. E&O prudence is the heart of this role along with in-depth understanding of Insurance Broking cycle to build workable solutions to business problems. The role would require dealing with client services, compliance, legal, business and other senior leaders to deliver a high-level impactful message which reflects credibility of the individual and the department. We will count on you to: Process Management: Manage all processes related to quality assurance and client management for assigned Marsh Operating Entities to ensure efficient functioning & exceptional management and thereby helping the businesses to deliver the best results Manage processes within the applicable framework Ensure continuous process improvements for greater client satisfaction on quality of delivery Client Management: Responsible for managing day to day BU/Stakeholder relationship for a better 2-way flow of information, new knowledge on industry/markets/processes, decisions on exceptions and information on new opportunities & prospects Create and maintain relationships with key stakeholders and business leaders to understand their needs and hence provide for smooth functioning of processes Transitions Efficiently manage migration of new work from stakeholders to ensure standardization of work processes and manage quality of deliveries to the client s satisfaction People Management: Should have a view of the competencies, potential and performance levels of team to be able to maintain a right sized team and create long term development plans for skill requirements Responsible for creating and implementing people development strategies for team for current and future skill requirements of the team Mentor team members for larger and challenging goals/roles with a view to create an adept workforce Responsible for ensuring an engaged workforce with a view of levels of engagement and intent to stay of team Select right talent for right roles SOP & Exception Management: Ownership of delivery as we'll as decisions on SOPs within defined frameworks and boundaries to ensure smooth functioning of day to day operations in a team. Incumbent will be required to ensure zero escalation Resource Utilization: Efficient utilization of all available resources in Quality Assurance operations team (people, systems, knowledge) to ensure timely, cost efficient and quality delivery to stakeholders The incumbent is responsible to ensure maintenance of a right-sized team with relevant skills and competencies to deliver to the expectations of stakeholders What you need to have: A PG / MBA with 8-10 years of experience in insurance broking, specifically within broking operations and client management functions, demonstrating a deep understanding of industry practices Have managed a team size of 50-100 Proven experience in coaching and mentoring team members, fostering their professional development and enhancing team performance. Experience working in a global environment, showcasing the ability to navigate diverse cultural contexts and collaborate effectively across international teams. What makes you stand out: CI/III Certification, LEAN / SIX SIGMA / PMI Strategic communicator, facilitator, influencer, and adept problem solver, capable of driving initiatives and fostering collaboration across teams Exceptional relationship management skills, with a proven ability to take initiative and work effectively both independently and as part of a team Strong ability to multi-task and prioritize effectively, ensuring optimal time management and resource allocation CII Certification, reflecting a commitment to professional excellence and industry standards. Demonstrated experience in leading and managing teams of 50-100 members, with a focus on performance enhancement and team development In-depth knowledge of the insurance domain, encompassing the entire General Insurance lifecycle, with a focus on strategic growth and operational efficiency Outstanding team management skills, with a proven track record of inspiring and developing talent to achieve organizational objectives Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as we'll as benefits and rewards to enhance your we'll-being.

We are seeking a talented individual to join our UK C&C team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Analyst - Insurance Operations An opportunity to understand end to end lifecycle for UK Insurance Broking. A place to enhance your knowledge on work which is undergoing transition. In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business. We have robust training around understanding insurance concepts and business knowledge. Learn about new system and process. Enhance your skills via various development programs offered in-house. Opportunity to build on your insurance knowledge through CII course All benefits as per the location HR policy will be applicable We will count on you to: Manage own queue of work to ensure timely delivery on all cases as per SLA Understand and process cases as per process guidelines and checklist Deliver on KPI s as per company standards Escalate delays and queries appropriately after due investigation Responsible for creation of SOPs for new processes, update process manuals Perform quality checks as per process requirement Identify opportunities for process improvements with a view to provide better client services Participate in process update sessions, Process Knowledge Tests, training and coaching sessions Ensure adherence to policies & procedures as per organization s standards and SOPs Ensure operational risks are highlighted on time and escalates the same to proper authorities for corrective action Adhere to data and information security guidelines What you need to have: Good verbal and written communication skills Attention to detail Ability to learn new processes and systems, ability to adapt to change Ability to prioritize and organize tasks Ability to work independently and as a part of a team Graduate 3-6 years of experience in insurance broking domain What makes you stand out Analytical ability Good working knowledge of MS Office particularly Word & Excel Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as we'll as benefits and rewards to enhance your we'll-being

Company: Marsh Description: Timely & Accurately processing the payments for all the clients from various domiciles(geographical locations) payments in the accounting system and in the bank portal wherever applicable. Contacting the local team and various domiciles through emails for queries on payments, status update, follow ups in a timely manner. Allocation of expenses and receipts, preparation of Bank Reconciliations. Claim payments - working on the claims data received from the claims provider, booking the claims, creating final payment pack for processing. Attend regular refreshers in order to bridge the knowledge gap and also inculcate in the team on recent changes in the policies / procedures and devise ways to ensure retention of information by the team members. Handling transition calls with the domiciles. We will count on you to: Take end to end responsibility of processing the payments, bank reconciliations What you need to have: 2-3 years of experience Sound knowledge of payments and invoice processing Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Company: Marsh Description: Ensures timely and accurate production/processing of relevant documents/information (includes report preparation) Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Company: Marsh Description: What can you expect Preparation, review and finalization of accounts, HMRC returns, NAIC returns, BMA statutory filing for relevant, timely and accurate reporting of financial information to stakeholders Mentor and develop technical skills of the new hires in the team Provide inputs to the Manager for specific training needs of the team members Conduct regular refreshers in order to bridge the knowledge gap and also update the team on recent changes in the policies / procedures and devise ways to ensure retention of information by the team members We will count on you to: Take end to end responsibility of delivery and review of the work done by the analysts and the junior team members. Take accountability of moving all the legacy accounts in the new Captives Accounting platform (GCMS) Take on additional clients within the existing bandwidth What you need to have: Chartered Accountant or relevant Accounting degree 2-3 years of experience in finalization of accounts Sound knowledge of accounting principles and practices Prior experience in working in Captives Accounting What makes you stand out Diploma in IFRS Prior working experience in Insurance Sector Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Company: Marsh Description: We are seeking a talented individual to join our Fiduciary Operations team at Marsh. This role will be based in Pune. This is a hybrid role that has a requirement of working at least three days a week in the office Specialist - Fiduciary We re seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge, will be accountable for collection and settlement of premiums/Claims from/to client /Insurer and ensuring resolution of Insurance queries raised. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role We will count on you for: To ensure timely delivery of the routine task expected on the accounts/portfolio assigned Expect a basic standard on accuracy and productivity Focus on Debt collection from clients for premiums/fees and claims from markets. Resolution of queries raised by client and Insurers including prompt response to their satisfaction. Reconciling cash received and seeking support if technical involvement. Reconciliation fundamentals using Insurance policy details. Ensure adherence to policies & procedures as per organization s standards and laid out SOPs Review of Process manual and seek clarity where required Driving unallocated cash numbers down and escalating when you foresee a challenge Ensuring upto date notes on outstanding revenue balances What you need to have: Knowledge of general Insurance principles, terminologies used, insurance process flow and ability to convincingly speak to them. Knowledge of credit control Advanced Excel knowledge Basic Math understanding Graduate (Commerce preferable) 3-6 of experience in operations in financial services or offshore processing organizations Knowledge of Insurance related credit control or Insurance background What makes you stand out? Analytical ability Communication: Verbal as well as Written Planning and Organizing MS Office skills: Excel proficiency to be above basic Precision based approach Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh , a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com , or follow on LinkedIn and X . Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Company: Marsh Description: We are seeking a talented individual to join our Marsh Data Services team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Specialist - Metrics, Analytics and Reporting We will count on you to: Manage access and incident ServiceNow tickets end to end and provide status updates / raise potential blockers during daily stand up Perform initial investigation of ServiceNow incident tickets (i.e. Level 1 support) under the guidance of senior colleagues and direct tickets as appropriate to the Reporting Operations team for Level 2 support Direct ServiceNow tickets to appropriate MDS colleague for Level 3 support as necessary, under the guidance of senior colleague Adhere to established ServiceNow procedures with support from senior team members to ensure that SLAs are achieved and the needs of both internal and external customers are consistently met and exceeded Complete necessary steps to resolve reporting incidents under guidance of senior colleague Asks for help as needed and demonstrates willingness to learn new skills to achieve resolution of outstanding issues What You Need to Have: Technical Skills 2 - 3 years working as a reporting analyst (or supporting role) in an agile environment with globally distributed teams. Knowledge of data visualization tools (preferably Qlik Sense) in order to manage online reports. Knowledge of Service Desk ticket management (preferably ServiceNow) Ability to problem solve reporting issues as they arise. Knowledge of agile methodologies, in particular Kanban. Good understanding of MS Office Suite: Word, Excel, Visio, PowerPoint and Outlook Interpersonal skills - every bit as important as the technical side Collaborating and working well with others; you will be working closely with your colleagues in the Reporting Services team as well as the other teams within MI (Business Analysis, Data Quality and Data Prep, Development team, Regional Reporting Teams and the Data Operations team) and outside of MI (Data Strategy, Qlik Admin team). Excellent communication skills including the ability to explain technical issues to a business audience and vice-versa. Providing regular updates and being transparent with our stakeholders is key in addition to documentation of our reporting processes. A continuous learner with the ability to problem solve quickly as reporting issues arise; being proactive and taking end to end ownership of reporting issues. Effective time management skills and the ability to prioritize deliverables. Influencing and negotiation skills in a virtual / remote environment. You will be based in India and will be working closely with the Reporting Services team members based in Ireland, UK and In. What makes you stand out: Experience with using a Kanban board, in particular Azure DevOps Experience with using ServiceNow for service ticket management Understanding of the insurance and / or insurance broking domain Understanding of the Data Quality domain Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

To ensure seamless accounting of Fiduciary portfolio assigned for either Client / Insurer or Third Party agents (Commission Agents). Accountable for collection and settlement of premiums/Claims from/to client/Insurer and ensuring resolution of queries if any Ensuring highest proficient handling as per Fiduciary perspective and accuracy for the accounts assigned Maintain minimum Productivity standard Liaising with clients and Insurers Debt collection and Outward credit due to the account holder. What is in it for you? All benefits as per the location HR policy will be applicable We will count on you for: To ensure timely delivery based on the agreed standards on accuracy and productivity Focus on Debt collection from clients for premiums/fees and claims from markets. Resolution of queries raised by client and Insurers including prompt response to their satisfaction. Ensure adherence to policies & procedures as per organization s standards and laid out SOPs Review of Process manual and seek clarity where required. Knowledge and Skills: Understanding of insurance and/or financial services sectors Education: Graduate (Commerce preferable) Eligibility: 2 years plus of experience in operations in financial services or off shore processing organizations What makes you stand out? Analytical ability Communication Planning and Organizing MS Office skills Precision based approach

We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office Deputy Manager - Insurance Operations (US Invoicing) We re seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you We will count on you to: Be an integral part of the team (Our team is new but growing at fast pace with a vast diversity in the experience that each colleagues has i.e. campus and professionals from either insurance sector or different industry) Play a key role in building and transitioning functional capability to the service centre, address any knowledge related queries, cement the learning gaps (if any) and conduct regular refreshers to check the retention levels of learnings provided Ensure timely delivery on all cases as per SLAs (i.e. Team meets SLAs on Accuracy, Productivity and TAT as per agreed standards) Regularly update process manuals Responsible for creation of SOPs for new processes Identify best practices that are followed across the industry and tailor them as per our needs Collaborate with multiple teams within Marsh, to provide top service to our clients Act as a mentor to new hires and ensure they have working knowledge of systems and process. Conduct peer reviews as necessary, identify learning gaps for coaching opportunities and help improve quality scores Continuously identify areas for process improvement to increase efficiencies as well as participate, monitor and/or oversee the initiatives. Manage and lead team members on a day-to-day basis to ensure the team meets service levels, measure and analyse team s productivity, manage and prioritize the team s workload to ensure high quality outcomes. Manage performance of the team, through regular review, addressing engagement activity and growth opportunities Prepare weekly/monthly productivity reports for the team. Have the ability to work and adjust in a fast pace and changing environment as needed in order to support the needs of the business. Handle escalation calls, complaints, questions, and queries as necessary Ensure adherence to policies & procedures as per organization s standards and laid out SOPs Ensure operational risks are highlighted on time and escalated to proper authorities for corrective action Adherence to data and information security guidelines What you need to have: Bachelor s degree with experience in Insurance, Finance, Accounting or closely related field. 5+ years of experience in team and process management US insurance industry and process experience Strong Supervisor Skills. As a supervisor, you not only need to manage the day-to-day functions but also have the ability to coach, mentor and develop the team you are supervising. Good analytical skills to understand reports and performance trends Good organization and time management skills to work effectively under pressure to meet deadlines. Ability to support or lead business readiness / change management initiatives Intermediate Microsoft Office proficiency. Knowledge of basic Excel formulas, pivot tables, PowerPoint and Outlook. Creativity and readiness to experiment with various learning methodologies Possess problem solving skills and reasoning ability Ability to adapt quickly Should be comfortable for 6.30 pm to 3.30 am IST Ideate and identify opportunities What makes you stand out? Excellent Program Management skills Technical Bent of mind (basic understanding of data visualization tools like Power BI, Tableau etc. or any programming language) High expertise in facilitating development programs High attention to detail Engaging with crowd and identifying areas where assistance is required Being competent in one of the Marsh US processes Any Insurance related certification Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh , a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com , or follow on LinkedIn and X . Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

We re seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role We will count on you to: Process and self-Management: Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times. Maintains performance standards. Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Ready to work in 6:30 PM to 3:30 AM Compliance, Regulatory and Procedural Responsibilities Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company Appropriate usage of Marsh Specialitys systems to monitor, record and retain information Demonstrate clear understanding of regulatory requirements Proactively ensures compliance with regulatory and risks framework Adheres to policies, guidelines and operating procedures Keeps own knowledge and expertise up to date and relevant Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance While the above are basic requirements mentioned, the role may not be limited to only these listed What you need to have: 3-8 years of work experience Graduate in any stream Fair understanding of Insurance Broking business and dynamics Good command over spoken and written English Superior comprehension and articulation skills Ability to prioritize and organise tasks, work within stiff timelines Eye for detail and innovative mindset Basic knowledge of MS Office Willingness to learn and adapt to changes What makes you stand out: Insurance certification from The Institutes, USA Post-Graduation/Certificate Courses in Insurance Any prior experience on any insurance process Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

We are seeking a talented individual to join our Pacific team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. As the Senior Leader for Regional Digital Experience - Pacific, you will: Lead the execution of large/complex digital products, engaging with Client Service Teams to both ensure that the implementation of digital solutions is fit for purpose and to gather requirements for future digital offerings. Communicate with stakeholders and engage with the delivery/ build teams to ensure that the digital products delivered meet the requirements. Deliver training implementation activities including system demos, system testing and user acceptance testing. Manage, monitor and drive adoption for key digital solutions. Attendance at client and prospect meetings where required to present the Digital offering and future plans. We will count on you to: Deliver value to colleagues and clients while growing the business leveraging digital solutions to unlock innovation and drive productivity, connectivity, and client engagement. Understand the importance of engaging stakeholders at all levels, building relationships, listening to concerns, and tailoring messaging to resonate with different audiences, ensuring their buy-in and commitment to the change process. Identify new revenue opportunities, revenue streams and client engagement from the adoption and deployment of digital technologies Conducts feasibility studies and impact assessments regarding implementation of digital solutions. Identifies and resolves gaps between new and existing business processes and applications Set out change management strategies that encompass communication plans, stakeholder engagement, training, and risk assessment. Oversee implementation activities including system demos, system testing and user acceptance testing. Be the key driver providing insights & prioritizing our clients needs regionally, working in close collaboration with local stakeholders Be a digital evangelist, championing the use of digital technology and practices to engender a digital culture mindset from the top down Curate and manage digital content that is compelling, aligned with the group strategy with the necessary customization to cater for local needs. What you need to have: 15 - 20 years of relevant work experience Experience in managing clients, business issues, insurance programmes and service plans Keep abreast of changing market conditions and informs client executives, insurers, brokers and/or clients of major developments affecting digital servicing models Understand Digital solutions in the marketplace and their application Supervise, coach and mentor digital and wider business and operations team members What makes you stand out: Well-developed general management skills, with experience in a globally matrixed, multi-geography, and multi-cultural service delivery environment. Executive presence, demonstrating composure and confidence in all situations. Resilience in handling internal pressures and conflicts while managing multiple stakeholders. Strong verbal and written communication skills, with the ability to collaborate effectively with diverse teams