Retail Store Supervisor

5 - 31 years

3 - 4 Lacs

Sakinaka, Mumbai/Bombay

Posted:3 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Purpose of Job : Located in the store, this role has direct responsibility for the successful running of the company store. The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met. Store Operations Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Inventory and stock management to prevent stock-outs or excess Inventory Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE

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