Retail Sales Associate

As a Retail Sales Manager at our leading sales and manufacturing company specializing in sewing machines, cutting machines, and other textile industry equipment, you will play a crucial role in driving business growth in the retail segment. With over 60 years of experience, we have established ourselves as a trusted partner for textile manufacturers. Your primary responsibilities will include managing and growing our retail sales operations, leading a team of sales representatives, developing sales strategies, and fostering strong customer relationships. You will be responsible for overseeing a team of retail sales representatives, providing guidance, training, and support to ensure the achievement of sales targets. Creating a positive and productive work environment that promotes teamwork and collaboration will be essential for success. Additionally, you will be tasked with developing and implementing effective sales strategies to drive business growth, analyzing sales data and market trends, and identifying opportunities and challenges. Building and maintaining strong relationships with customers, including textile manufacturers, retailers, and other stakeholders, will be a key aspect of your role. Ensuring customer satisfaction and loyalty through excellent service and support will be critical. Moreover, you will need to develop in-depth product knowledge of our sewing machines, cutting machines, and other equipment, conducting product demonstrations and training sessions for customers and sales team members. Setting sales targets and Key Performance Indicators (KPIs) for the retail sales team, monitoring and analyzing sales performance, and providing feedback and coaching to team members will be part of your responsibilities. You will also be involved in inventory management, ensuring adequate product and spare levels to meet customer demand, and collaborating with the inventory management team to optimize stock levels and minimize stockouts. To qualify for this role, you must have a minimum of 3 years of experience in retail sales management, preferably in the textile or machinery industry. A proven track record of driving business growth and managing sales teams, coupled with excellent leadership, communication, and interpersonal skills, will be essential. Strong analytical and problem-solving abilities, along with the ability to work in a fast-paced environment and prioritize tasks effectively, are also required. We offer a competitive salary and benefits package, the opportunity to work with a leading company in the textile industry, a collaborative and dynamic work environment, and professional growth and development opportunities. This is a full-time, permanent position, and benefits include cell phone reimbursement, commuter assistance, internet reimbursement, and paid sick time. English language proficiency is preferred, and day shift availability is also preferred. The work location is in person.,