Restaurant Captain

Job Title: Restaurant Captain Company: Poetry by Love & Cheesecake Location: Multiple Locations across Mumbai Experience: Minimum 2 Years Salary: ₹15,000 – ₹22,000 per month + Service Charges About the Company: Poetry by Love & Cheesecake is a premium all-day café concept under the Love & Cheesecake brand. Known for its elegant ambiance, gourmet menu, and handcrafted desserts, Poetry is a place where great food meets heartfelt hospitality. Job Description: We are looking for an experienced Restaurant Captain to lead service operations and ensure an exceptional guest experience across our Mumbai outlets. Key Responsibilities: Supervise and coordinate daily front-of-house operations Greet and interact with guests to ensure satisfaction Assign tables, manage reservations, and handle special requests Train and support service staff to maintain brand standards Monitor service speed, quality, and hygiene compliance Address guest complaints or issues professionally and promptly Assist with billing, cash handling, and daily reports Requirements: Minimum 2 years of experience in a similar role (Captain/Team Leader) in the F&B or hospitality sector Excellent communication and leadership skills Good knowledge of food & beverage service Strong customer service orientation Ability to work in shifts, including weekends and holidays Benefits: Salary: ₹15,000 – ₹22,000/month (based on experience) Service Charges (incentives) Staff meals and uniform provided Career growth opportunities within the brand How to Apply: Interested candidates can share their resume via Indeed or email us at [email protected] with the subject line: Application for Restaurant Captain – Mumbai . Thanks Lawrence Rego Operation Head Poetry By Love & Cheese Cake Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Food provided Schedule: Day shift Evening shift Morning shift Rotational shift Experience: Hospitality: 2 years (Required) Language: English (Required) Work Location: In person