Reservations Manager (IDS Software): Wellness Resort

2 years

3 - 5 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:
The Reservations Manager handles all reservation-related duties including bookings, cancellations, and amendments using IDS Software. The role ensures optimal room occupancy, efficient communication with guests, and coordination with internal departments.

Key Responsibilities:

  • Manage reservations through IDS Software.
  • Update inventory, manage rate plans and allocations.
  • Respond to reservation queries via phone, email, and OTAs.
  • Coordinate with front office and housekeeping teams.
  • Analyze booking trends and prepare occupancy reports.

Requirements:

  • Bachelor’s degree in Hospitality or equivalent.
  • Proficient in IDS Software.
  • 2+ years of experience in reservations or front office.
  • Excellent organizational and communication skills.
  • Knowledge of OTA portals is a plus.

Job Type: Full-time

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

  • Food provided

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Work Location: In person

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