2119 Requirement Analysis Jobs - Page 45

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: SWIFT message processing. Experience5-8 Years.

Long Description SkillSAP FSM Consultant(SAP Fieldservice Management): Skills & Responsibilities - Configure and maintain Base configuration, Integration, Scheduling, Mini Master data and Business Rules - Analyze business requirements, design solutions, and provide fix defects. - Collaborate with clients and cross-functional teams - 3-4 years of SAP FSM experience - Expertise in FSM functions, establish integration between SAP FSM module and other relevant SAP modules like SSAM and BTP. - Knowledge in Service order management, scheduling, dispatching, resource planning, and mobile workforce management within the SAP FSM module - Analytical, communication, and teamwork skills Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: SAP FSM Field Service Management. Experience5-8 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: SSIS. Experience5-8 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Checkpoint Firewalls and VPN. Experience8-10 Years.

Good working knowledge of International Private Banking; Experience in at least two end to end Private Banking implementations covering Front-office; Middle office and Back-office with focus on the following areaso Private Banking Office cab/shuttle Health insurance Provident fund Food allowance Annual bonus

Strong experience in requirement elicitation and documenting business & functional requirements Hands-on experience with tools like JIRA, Confluence Ability to create BRDs, User Stories, Process Flows & Wireframes Strong stakeholder management skills Required Candidate profile Familiarity with SQL & advanced Excel for data analysis Exposure to AI/ML-driven solution or products Deep understanding of Agile methodologies & Scrum frameworks Familiarity with SQL & advanced Excel

Business Systems Analyst (Business Systems Analyst Corporate Technology Data Engineering & Analytics)- (Full-Time, Hyderabad) . The Opportunity Join our dynamic team as a Business System Analyst Corporate Technology Data Engineering & Analytics, where you'll play a pivotal role as a strategic liaison between investment stakeholders and technical delivery teams. Your role is pivotal in enabling high-quality data solutions that support informed decision-making, regulatory compliance, and operational excellence across investment operations. The Team You'll be an integral part of our esteemed Corporate Technology Team, comprised of 6 stacks: Investments, Finance, Risk & Law, HR & Employee Experience (EE), Data Engineering & Analytics and Portfolio, and Strategy. Our team operates on a global scale, driving innovation and excellence across diverse areas of expertise. As a Business Systems Analyst, you'll play a pivotal role in high impact Corporate Technology Investment Management Initiatives, ensuring alignment with organizational objectives and driving impactful outcomes. This is an opportunity to collaborate closely with our Corp Technology leadership team as well as our Investment Management and CFO customers. Our team thrives on collaboration, innovation, and a shared commitment to excellence. Together, we're shaping the future of technology within our organization and making a lasting impact on a global scale. Join us and be part of a dynamic team where your contributions will be valued and your potential unleashed. The Impact: • Act as the primary interface between Investment Management teams and Data Engineering & Analytics groups. • Elicit, document, and translate complex business requirements into clear technical specifications (BRDs, FRDs, user stories, process flows). • Drive the design and implementation of investment data solutions, including data pipelines, reporting dashboards, and analytics platforms. • Support system configuration, integration, and user acceptance testing (UAT) for investment data platforms. • Collaborate with Data Engineers, Architects, and BI Developers to ensure alignment with business objectives and data strategy. • Lead or contribute to UAT planning and execution, including test case development, defect tracking, and resolution. • Maintain comprehensive documentation such as business process flows, data dictionaries, and traceability matrices. • Partner with data governance, compliance, and investment operations teams on cross-functional initiatives. The Minimum Qualifications Education: Bachelors or Master s degree in Finance, Accounting, Information Systems, or Actuarial Science. Experience:8+ years

Novo Nordisk Global Business Services ( GBS) India Department Commercial-DD&IT GBS Bangalore, India We are seeking a highly skilled and motivated Lead Portfolio Manager to implement Agile portfolio management principles to the Commercial DD&IT ecosystem globally excluding US. Together with our business partners, the successful candidate will drive the governance of translating business strategy into actionable initiatives and will oversee a large portfolio of initiatives. You will be managing the portfolio of projects and features across the Commercial DD&IT ecosystem towards enabling strategic customer journeys and ultimately outperform competition. If you are ready to make a significant impact, then read on and ! The position As Lead Portfolio Manager your key responsibilities will be: Implement and maintain lean portfolio management practices to govern the portfolio of initiatives to support strategic customer journeys. Facilitate the alignment of data and IT resources according to business needs incl. changing, initiating and terminating projects and Epic/features. Monitor and drive continuous improvement in portfolio management. Translating customer journey, data used cases, NNI requirements into actionable epics to ensure their needs are met through IT solutions. Work closely with the management team and stakeholders to prioritize epics. Establish and run/support a portfolio board and develop associated processes. Identify, assess, and mitigate risks to ensure the successful execution of activities across the portfolio. Qualifications To succeed in this role, you have: Bachelor’s degree in computer science, Business, or a related field. Master’s Degree is good to have. Good to have Relevant Agile and SAFe® certifications (e.g., LPM, Program Consultant, Agile Leadership, Scrum). Overall experience of 14+ years with relevant 9+ years of experience in IT portfolio management. Good to have commercial processes. Proven ability to navigate large and complex organizations. Strong customer focus and experience in involving customers to meet their needs. Experience prioritizing epics with management and stakeholders. Proven track record in establishing and running a portfolio board. Proficiency with Azure DevOps / Agile SAFe. Excellent communication, negotiation, and conflict resolution skills. About The Department You will report to the Director / Head of Commercial DD&IT GBS in the global DD&IT unit based in Bangalore, India. The area consists of ~145 highly skilled professionals all working with Commercial stakeholders and in a highly matrixed organization with global footprint.

Sr Power BI Developer1 Power BI Sr Developer Overall Experience 5+ years of experience in MSBI Product suite (Power BI and DAX) Experience of 5+ years in data preparation. BI projects to understand business requirements in BI context and understand data model to transform raw data into meaningful insights in Power BI and has worked in SSIS Experience in requirement analysis, design and prototypingExperience in building enterprise models using Power BI desktop.Strong understanding of Power BI ApplicationDevelop data models, OLAP cubes, and reports utilizing Power BI applying best practices to the development lifecycle. Documentation of source-to-target mappings, data dictionaries, and database design. Identify areas of improvement to optimize data flows.Good Exposure to DAX queries in Power BI desktop.Creation of Power BI dashboard , report , KPI scorecard and transforming the manual reports, support Power BI dashboard deployment.Strong exposure to Visualization , transformation, data analysis and formatting skills.Connecting to data sources, importing data and transforming data for Business Intelligence.Experience in publishing and scheduling Power BI reportsArchitect and develop data models, OLAP cubes, and reports utilizing Power BI applying best practices to the development lifecycle.Documentation of source-to-target mappings, data dictionaries, and database design.Identify areas of improvement to optimize data flows.Installation and Administration of Microsoft SQL Server.Support business development efforts (proposals and client presentations).Knowledge on EBS Modules like Finance, HCM, Procurement will be an added advantage. Ability to thrive in a fast-paced, dynamic, client-facing role where delivering solid work products to exceed high expectations is a measure of success.Excellent leadership and interpersonal skills.Eager to contribute in a team-oriented environment.Strong prioritization and multi-tasking skills with a track record of meeting deadlines.Ability to be creative and analytical in a problem-solving environment.Effective verbal and written communication skills.Adaptable to new environments, people, technologies, and processesAbility to manage ambiguity and solve undefined problems

Workday Functional Analyst5 Bachelor's degree in Computer Science, Information Technology, or related field MBA with HR background Maximum of 4 years of experience in HCM/Finance platform SAP, Oracle or PeopleSoft Solid understanding of HCM concepts, data model Excellent communication, analytical and interpersonal skills, with the ability to collaborate effectively with teams and clients Preferred location Pune or Hyderabad No remote option

FCCS and ARCS Functional lead1 Experience in Implementation of EPM cloud with strong Application Development process experience on FCCS and good functional knowledge on consolidation processExperience in Requirement Gathering & Solution Design.Desired functional knowledge (Understand of Income statement, Balance Sheet, different methods of consolidation and their calculations and disclosure in financial statement Role Description This role typically includes leading a project for implementation of Financial Close, Consolidation and Reporting using Oracle Financial Consolidation and Close Cloud Services (FCCS). The high level activities are:- Leading requirements discussions- Analyzing requirements around financial close, consolidation and reporting requirements- Designing detailed components of the FCCS solution- Mentoring the development team around complex situations- Client co-ordination and driving discussions for design signoffs- Support UAT activities- Support production deployment Account Reconciliation Techno-Functional Consultant will be responsible for the following activities: Driving requirements gathering and elicitation for Account Reconciliation processes. Preparing Functional Specifications Document and walking through the same with relevant stakeholders for sign-off. Driving technical design and implementation of the Account Reconciliation solution. Driving Conference Room Pilot sessions with business users and ensuring their feedback is incorporated into the solution. Configuring and implementing ARCS application to meet the account reconciliation requirements. Developing metadata integration for loading account profiles into ARCS. Creating custom reconciliation reports if necessary based on business requirements. Assisting in the preparation of system documentation (Design document Test Cases etc and training material). Performing Unit and System Integration Testing. Support User Acceptance Testing. Assisting with Production deployment and roll out. Supporting the Account Reconciliation solution post go-live. Driving System Integration Testing and supporting User Acceptance Testing. Production deployment and roll out. Providing stabilization support post go-live. Required Experience 9+ yrs of IT experience with min. 3-4 yrs focused primarily on Account Reconciliation processes Designing and implementing Oracle Account Reconciliation Cloud (ARCS) solutions.

Job Area: Information Technology Group, Information Technology Group > Systems Analysis General Summary: Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.The responsibilities of this role include:"Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.Leading ongoing reviews of business processes and developing optimization strategies.Staying up-to-date on the latest process and IT advancements to automate and modernize systems.Conducting meetings and presentations to share ideas and findings.Performing requirements analysis.Documenting and communicating the results of your efforts.Effectively communicating your insights and plans to cross-functional team members and management.Gathering critical information from meetings with various stakeholders and producing useful reports.Working closely with clients, technicians, and managerial staff.Providing leadership, training, coaching, and guidance to junior staff.Allocating resources and maintaining cost efficiency.Ensuring solutions meet business needs and requirements.Performing user acceptance testing.Managing projects, developing project plans, and monitoring performance.Updating, implementing, and maintaining procedures.Prioritizing initiatives based on business needs and requirements.Serving as a liaison between stakeholders and users.Managing competing resources and priorities.Monitoring deliverables and ensuring timely completion of projects."Principal Duties & Responsibilities"1. Work closley with IT PM and Engineering Business stakeholders, IT SMEs and create Scope and Business Requirement Docuements.2. Wwork on mulitple projects with ease.3. Create requirement docuemnts for in progress and existing applications. Maintain the documentation by being in constan touch with Development team and Business stakeholders.4. Have good knowlegde of Web Applications and IT Development so he/she can discuss feature enhancement and feature development best practises and solution feasibilty before hand.5. Good knowlegde of understandign and depicting As Is and To Be state diagrams."IT Core Competencies Accountability - Hold one’s self and others accountable for measurable quality, timely and cost-effective results, and accepts responsibility for impacts to the business and changes to business processes. Adaptability - Adjusting own behaviors to work efficiently and effectively in light of new information, changing situations and/or different environments. Collaboration - Fosters working together by establishing, communicating, and reinforcing shared values, norms, and objectives. Communication - The ability to effectively exchange information with stakeholders in addition to the ability to accurately hear and understand the partially expressed thoughts, feelings, and concerns of others. Financial Acumen - Ability to understand in-depth financial information that can be used to make meaningful insights to drive business growth in a safe and transparent environment. Influence - The ability to accomplish goals through others. People Development - Models and creates an environment that promotes career development. Strategic Focus - Applies a comprehensive approach using business acumen and industry research to solve systematic complexities that promote growth. Minimum Qualifications: 4+ years of IT-relevant work experience with a Bachelor's degree. OR 6+ years of IT-relevant work experience without a Bachelor’s degree. A bachelor’s degree in Engineering or MBA.A minimum of 5 years of experience in business analysis or a related field.Overall expereince of 6 to 8 years.Exceptional analytical and conceptual thinking skills.The ability to influence stakeholders and work closely with them to determine acceptable solutions.Advanced technical skills.Excellent documentation skills.Fundamental analytical and conceptual thinking skills.Experience creating detailed reports and giving presentations.Competency in Microsoft applications including Word, Excel, and Outlook.A track record of following through on commitments.Excellent planning, organizational, and time management skills.Experience leading and developing top-performing teams.A history of leading and supporting successful projects. Additional Competencies Analytical Skills - The ability to collect information and identify fundamental patterns/trends in data. This includes the ability to gather, integrate, and interpret information from several sources. Applications - Basic knowledge of application architecture specifically related to performance and troubleshooting. Automation - The ability to use scripting and programming knowledge to code and create basic automation processes. Database Structuring - Basic to intermediate understanding of database design, and structuring of data for various business needs. Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources. Documentation - The ability to document solutions to basic IT issues by using standard policies and procedures. Root Cause Analysis - The ability to understand the cause of an issue and contribute to identifying the appropriate solution. Taking Initiative - The ability to attack work activities with drive and energy, understand the impact of work on key metrics, and make decisions that are in the company's best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion. Technical Documentation - The ability to appropriately document software and/or hardware specifications to promote knowledge transfer to other peers. Technical Troubleshooting - Knowledge of systematic approaches to solving common technical problems (e.g., hardware, software, application, operational). This includes the ability to identify problems and report and escalate problems according to established procedures, and the ability to identify available information resources for troubleshooting.Preferred QualificationsHas worked on Manufaturing and Yiled Managament related projects in the pastHas worked on Visio Tool, Microsoft Azure Wiki as a tool for documentationIs well aware of Agile and how Agile Scope Documentation and work items are created.Should know how to create User Stories and has worked with Microsoft developers and Solution Architeicts and undersatnds feature feasibilityHas worked with European Teams and Asian stakeholders

We are looking for a skilled Product Manager with expertise in end-to-end software product development. The ideal candidate should be responsible for defining the vision, strategy, and execution of a product. The role requires excellent analytical, research, documentation and problem-solving skills to ensure successful product development and implementation Role & responsibilities 1. Product Strategy & Vision Define the product vision, goals, and roadmap aligned with business objectives. Conduct market research and competitive analysis to identify opportunities. 2. Requirement Gathering & Prioritization Gather customer and stakeholder requirements to create feature backlogs. Prioritize features based on impact, feasibility, and business value. 3. Cross-Functional Collaboration Work closely with engineering, design, marketing, and sales teams to deliver the product. Ensure smooth communication between technical and non-technical stakeholders. 4. Development & Execution Define clear product specifications, user stories, and acceptance criteria. Oversee the product development lifecycle, ensuring timely delivery. 5. Customer & Market Focus Collect user feedback and analyze data to improve product performance. Monitor KPIs, usage metrics, and iterate based on customer insights. 6. Go-to-Market & Launch Collaborate with marketing and sales teams for successful product launches. Train internal teams and ensure alignment on positioning and messaging. 7.Product Lifecycle Management: Continuously monitor and evaluate product performance, user feedback, and market dynamics. Identify opportunities for product enhancements, feature updates, and expansions. Make data-driven decisions to optimize product performance and drive customer satisfaction. 8. Adapt to changing market needs and ensure the product evolves effectively. 9. Stay updated with technology trends and industry best practices. 10. Oversee the entire software development lifecycle , from ideation to deployment. 11. Create and maintain technical documentation such as BRD, FRS, flowcharts, and other project-related documents. 12. Work closely with stakeholders, designers, and developers to translate business needs into functional requirements. 13. Conduct research and analysis to identify trends, user needs, and competitive insights. 14. Define project roadmaps, milestones, and timelines while ensuring alignment with business goals. 15. Collaborate with cross-functional teams to drive product improvements and ensure seamless execution. 16. Troubleshoot technical and functional challenges to enhance product efficiency and performance. 17. Ensure compliance with industry best practices and company standards. Preferred candidate profile Bachelor's/Masters degree in Computer Science, IT, or a related field. Experience in software development with a solid understanding of front-end and back-end technologies. Proficiency in technical documentation such as BRD, FRS, and project flowcharts. Strong analytical, research, and problem-solving skills to evaluate business and technical requirements. Excellent understanding of software development lifecycle (SDLC) and agile methodologies. Strong communication and collaboration skills. Ability to multitask and work under tight deadlines. Preferred Skills (Good to Have): Exposure to project management tools like JIRA, Trello, or Asana . Basic knowledge of UI/UX design principles . Understanding of API integration and database structures.

Job The individual will be responsible for driving customer loyalty and satisfaction through the management and analysis of the Net Promoter Score program. Required to gather insights, develop strategies, and implement initiatives that enhance customer experiences and foster brand advocacy across all brands of Titan.External Interfaces Internal Interfaces CRM Tool VendorsAnalytics Function IT Function Inbound call-center Legal Function Business Divisions (especially sales team) Job Education Graduation or Post Graduation Relevant Experience Minimum of 15+ years of relevant experience with a bachelor\u2019s degree or 12 years with a Master's degree. Behavioral Skills Influencing skills Leadership Skills Problem-solving Stakeholder Management Conflict Management Knowledge Retail and service industry Voice of Customer tools Awareness of thelatest technologies and ability to create CRM-specific solutions Tech Inclined Excel Work Experience CRMCapture Voice of Customer (Customer Feedback) across all touchpoints Engage with business and brand SPOCs to finalize survey questionnaire. Deploy acustomized survey to capture Voice of Customer Customer responsesOn \u2013 time set up and deployment of surveysCRMAnalysis of Voice of Customer (Customer Feedback) Conduct preliminary analysis ofVoice of Customer data collected using NPS tool, specifically the data of detractors (purchasers who gave low scores in survey) Compile the Voice of Customer data and derive actionable insights. Track and report NPS scores periodically and create adashboard for all brands Actionable insights for businessTimely delivery of dashboards with actionable insights for businessCRMCoordination with business based on analysis and insights Document key actionable insights and share it with respective divisions and departments to alleviate customer pain points Govern and influence effective detractor engagement for winbacks. Actionable insights dataTrack and report improvements in customer journeys and product quality, resulting from VOC actionables.CRMPreventive measures design Analyze voice of customer data to derive actionable insights on preventive measures and present it to respective divisions and departments Coordinate with respective divisions and departments to work on action items and eliminate root causes for customer complaints Voice of customer data analysis and insightsCount and percentage of complaints received related to specific processCRMVoice of Customer platform / Tool vendor management Liaison with business to understand functional requirements and provide the requirements to NPS tool vendor Coordinate with legal department to create service agreement for vendors Conduct UAT (user acceptance testing) for new features implemented on the tool to determine fulfilment of functional requirement Review and process invoices on a time-to-time basis by coordinating with finance and other internal teams Validate pay-outs to vendors Engage with NPS tool vendor on report and dashboard related issues, store master mapping and data upload Functional requirements Processed invoices Re-designed voice of customer platform On-time delivery of functional requirements in tool On-time vendor payments Adherence to timelines of development & testing

Job Job TitleKarigar-Baner Job TypeFull-Time We are currently seeking a skilled and experienced Karigar to join our team at Tanishq. As a Karigar-Baner, you will be responsible for creating and crafting intricate and beautiful jewelry pieces. The ideal candidate will have a keen eye for detail, excellent craftsmanship skills, and a passion for creating high-quality jewelry. Key Responsibilities: - Create and craft jewelry pieces according to design specifications - Ensure high-quality craftsmanship and attention to detail in all jewelry pieces - Collaborate with designers and other team members to bring creative visions to life - Maintain a clean and organized work environment - Adhere to safety and quality standards at all times Qualifications: - Proven experience as a Karigar or similar role - Strong craftsmanship skills and attention to detail - Ability to work well in a team environment - Knowledge of jewelry making techniques and materials - Excellent time management skills If you are a talented Karigar looking to join a dynamic team and work with a prestigious brand like Tanishq, we would love to hear from you. Apply now to be considered for this exciting opportunity.

Role & responsibilities Highly motivated, energetic and results oriented. Having strong interpersonal, presentation, communication, multitasking, and time management skills Excellent written and verbal communication skills coupled with receptive listening skills Handling complete Sales cycle from Leads generation to negotiations, deal closure, delivery management to long term client relations o Market research, lead data generation, cold calling, email marketing, generating qualifying leads, demos, proposal preparations, negotiations, agreement signing, payment follow-ups, delivery managements, client relationship management etc. Building new Partners for creating strong lead pipeline and ability to think and establish other sales strategies Hands-on approach, Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required Representing organization at trade exhibitions, events, expos, and seminars Actively seek and conduct meetings, deliver presentations with potential clients on phone/web and face to face. Understand client requirement and work with internal teams across departments to propose solutions / services to prospective clients and achieving the given Sales Target Good Understanding of Microsoft technologies, Web development, Mobile technology, data Management solutions, open-source technologies etc. Ability to build relationships and quickly develop trust with C-level executives Preferred candidate profile Technical Required Skill Sets: Around 5 years of experience in IT Sales. Candidates having experience in HR Software solution or services sales will be strongly preferred Collating and maintaining client information in the CRM database, creating sales reports for management reviews Should be ready to travel whenever required Delivering trainings and grooming junior members. Perks and benefits Annual Leaves. Family Medical Insurance. Employee Provident Fund Working Days- 5

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer in the Cloud Migration & Implementation team, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of cloud migration projects. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements.- Design and develop applications using ServiceNow Human Resource Service Management (HR).- Ensure the applications meet business process and application requirements.- Perform unit testing and debugging of applications.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Human Resource Service Management (HR).- Experience with ServiceNow IT Service Management (ITSM) and ServiceNow IT Operations Management (ITOM).- Strong understanding of ITIL processes and best practices.- Experience in designing and implementing ServiceNow HR workflows and modules.- Good To Have Skills: Experience with ServiceNow Performance Analytics and ServiceNow Reporting and Analytics.- Recommendation:Familiarity with ServiceNow Scripting and ServiceNow IntegrationHub. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow Human Resource Service Management (HR).- This position is based at our Indore office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Identify opportunities to deliver tangible business value by assessing the current state, capturing high-level requirements, and defining business solutions. Translate business needs into technology-enabled solutions and operating models. Support transformation by developing business cases and guiding implementation of key initiatives. Must have skills : Asset Servicing Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. A typical day involves collaborating with various stakeholders to understand their needs, analyzing existing processes, and developing strategic business solutions that align with the client's vision. You will also engage in discussions to refine business cases and ensure that the proposed solutions are feasible and impactful, ultimately driving the success of the organization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and present business cases that outline the benefits and costs associated with proposed solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Asset Servicing, Business Analysis.- Good To Have Skills: Experience with Business Analysis.- Strong analytical skills to assess business processes and identify areas for improvement.- Excellent communication skills to effectively convey complex ideas to diverse audiences.- Ability to work collaboratively in a team environment and manage multiple priorities. Additional Information:- The candidate should have minimum 7.5 years of experience in Asset Servicing.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire ClaimCenter BA Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Your role will involve researching, gathering, and synthesizing information to drive effective decision-making and process improvement. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Conduct thorough analysis of business processes and systems.- Identify areas for improvement and recommend solutions.- Collaborate with stakeholders to gather and document business requirements.- Facilitate meetings and workshops to elicit requirements and drive consensus.- Create and maintain detailed documentation, including functional specifications and process flows. Professional & Technical Skills: - Must To Have Skills: Proficiency in Guidewire ClaimCenter BA.- Strong understanding of business process analysis and design.- Experience in conducting stakeholder interviews and workshops.- Ability to translate business requirements into functional specifications.- Knowledge of industry best practices and trends in business analysis.- Good To Have Skills: Experience with Agile methodologies.- Familiarity with insurance industry processes and systems.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Guidewire ClaimCenter BA.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : GuideWire Integration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Develop innovative strategies to enhance business processes- Lead process improvement initiatives within the organization Professional & Technical Skills: - Must To Have Skills: Proficiency in GuideWire Integration- Strong understanding of process modeling and analysis- Experience in business process reengineering- Knowledge of enterprise architecture principles- Hands-on experience with process automation tools Additional Information:- The candidate should have a minimum of 7.5 years of experience in GuideWire Integration- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will contribute to the development of innovative solutions and collaborate with multiple teams to ensure successful implementation. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Design and develop applications based on business process and application requirements.- Collaborate with stakeholders to gather and analyze requirements.- Create technical specifications and design documents.- Ensure the application design meets quality standards and best practices.- Conduct code reviews and provide feedback to team members.- Assist in troubleshooting and resolving application issues.- Stay updated with industry trends and advancements in application design and development.- Mentor junior team members and provide guidance on application design principles. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management or ServiceNow IT Operations Management or ServiceNow Human Resource Service Management (HR) or ServiceNow Software Asset Management (SAM)or ServiceNow Custom Application Creation - Good To Have Skills: Experience with ITIL framework.- Strong understanding of application design principles and best practices.- Experience in designing and developing applications using ServiceNow platform.- Knowledge of IT service management processes and workflows.- Familiarity with ITIL framework and its implementation.- Ability to translate business requirements into technical solutions.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 Finance Functional Good to have skills : Microsoft 365Minimum 12 year(s) of experience is required Educational Qualification : Any Btech degree Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. You will be responsible for defining the business solutions and structures needed to realize these opportunities and developing a business case to achieve the vision. Your typical day will involve conducting current state assessments, collaborating with stakeholders to gather requirements, and developing strategic business solutions. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Conduct current state assessments to identify business opportunities- Gather high-level customer requirements- Develop strategic business solutions Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 Finance Functional- Good To Have Skills: Experience with Microsoft 365- Strong understanding of business architecture principles- Experience in conducting current state assessments- Ability to gather and analyze high-level customer requirements- Knowledge of developing strategic business solutions Additional Information:- The candidate should have a minimum of 12 years of experience in Microsoft Dynamics 365 Finance Functional- This position is based at our Kolkata office- A Any Btech degree is required Qualification Any Btech degree

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP ABAP Development for HANA Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for ensuring that the applications are developed in line with industry best practices and standards, and that they meet the needs of the business. This role requires a strong understanding of SAP ABAP Development for HANA and the ability to collaborate with multiple teams to deliver high-quality solutions. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Collaborate with stakeholders to gather and analyze requirements.- Design, develop, and test SAP ABAP applications for HANA.- Perform code reviews and ensure adherence to coding standards.- Troubleshoot and resolve issues in SAP ABAP applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development for HANA.- Strong understanding of SAP ABAP Development for HANA.- Experience with SAP HANA database and performance optimization.- Hands-on experience with SAP Fiori and UI5 development.- Knowledge of SAP S/4HANA and integration with other SAP modules. Additional Information:- The candidate should have a minimum of 5 years of experience in SAP ABAP Development for HANA.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Unqork Enterprise Application Platform Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will engage in the development and configuration of software systems, either managing the entire process or focusing on specific stages of the product lifecycle. Your day will involve applying your extensive knowledge of various technologies, applications, methodologies, processes, and tools to effectively support clients and projects, ensuring that all software solutions meet the required standards and expectations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unqork Enterprise Application Platform.- Strong understanding of software development methodologies and best practices.- Experience with application lifecycle management tools.- Ability to design and implement scalable software solutions.- Familiarity with integration techniques and APIs. Additional Information:- The candidate should have minimum 12 years of experience in Unqork Enterprise Application Platform.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education