5 Refresher Training Jobs

The role involves preparing training modules for various training sessions such as Product & Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction. You will be responsible for monitoring and coaching agents on various aspects of the English language, culture, and providing consistent coaching and feedback to enhance employee performance. Supporting floor training initiatives, designing and developing training material, and providing feedback for training content enhancement and development are also key responsibilities. Developing action plans for employee improvement and ensuring advisors are skilled to handle customer interactions are crucial aspects of the role. Additionally, coaching advisors on product and process improvements, creating learning solutions, customizing training delivery, providing Financial Market Training, conducting OJT & Refresher Training, organizing JKQ & Complete Certification Process, and conducting sessions on Compliance & Customer Satisfaction are part of the duties. You will also be expected to execute all assigned duties and responsibilities and adapt to changes as needed. The ideal candidate for this position should be a minimum Graduate or Post Graduate with excellent communication skills, sales & marketing skills, and knowledge of the Global Market, specifically Forex & Comex. Talkative, enthusiastic, and innovative individuals are preferred for this role. In terms of benefits, the company offers overseas trips, fixed in-hand salary, medical insurance, health insurance, provident fund, and yearly bonus. The job is full-time and permanent with day shift schedule and requires a minimum of 1 year of total work experience. The work location is in person.,

As a Corporate Trainer in the Learning & Development team at Aimlay Pvt. Ltd., you will be responsible for conducting New Hire Training (NHT) to facilitate smooth onboarding, designing and implementing Training Needs Identification (TNI) and Training Needs Analysis (TNA), delivering effective On-the-Job Training (OJT) and Refresher Sessions, as well as facilitating interactive Soft Skills and Communication Training. You will also be monitoring training impact through assessments, feedback, and performance tracking while maintaining accurate training records and reports. To be successful in this role, you should have a minimum of 2 years of experience as a Corporate/Process/Soft Skills Trainer, possess excellent spoken and written English skills, demonstrate a strong command of training tools such as TNA, TNI, NHT, OJT, and Refresher Training, exhibit confident presentation and facilitation skills, maintain an energetic, people-focused, and performance-driven approach, and showcase high levels of organization and analytical abilities. Aimlay Pvt. Ltd. offers a competitive CTC of up to 35,000/month along with opportunities for career growth in a fast-paced EdTech environment. You will be part of a supportive and collaborative work culture, working with a vibrant team and gaining hands-on learning experiences. Please note that this position is a pure training profile and is not related to HR operations or recruitment. Only candidates with relevant training experience are encouraged to apply. If you are interested in this opportunity, you can share your updated resume at exec.hr1@aimlay.com or contact us at 9266343442 for further information. Best regards, Pushkin HR Aimlay Pvt. Ltd.,

The role involves preparing training modules for various types of training including Product & Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training, and Induction. Monitoring and coaching agents on language aspects like grammar, pronunciation, and syllable stress as well as on cultural understanding. Providing consistent coaching and feedback to improve employee performance. Supporting floor training initiatives and assisting in the design and development of training materials. Offering feedback for training content enhancement and development. Developing action plans for employees in the bottom quartile to help them progress in their learning curve. Ensuring advisors are skilled and knowledgeable to handle customer interactions. Coaching advisors on product and process improvements, creating learning solutions, customizing training delivery, and providing Financial Market Training specifically on Forex & Comex. Conducting On-the-Job Training (OJT) and Refresher Training. Organizing JKQ sessions and completing the Certification Process. Conducting sessions on Compliance and Customer Satisfaction. Executing assigned duties and responsibilities as per the company's discretion. The ideal candidate should be a minimum graduate or post-graduate with good communication skills and knowledge of the global market, particularly in Forex & Comex. They should be talkative, enthusiastic, and innovative, with sales and marketing skills. Fluent English communication is required for this role. The company offers perks such as overseas trips, a fixed in-hand salary, and medical insurance. The job is full-time and permanent with benefits including health insurance and Provident Fund. The schedule is a day shift with a yearly bonus. The candidate should have at least 1 year of total work experience. The work location is in person.,

Role & responsibilities The role holder is responsible for conducting New Hire and Refresher training for Inbound / Outbound contact center and E-mail management and also to routinely identify the business training needs and run programs for staff development. New Hire Training • Conducts training for new hires and provide certification under the stipulated timeline • Tracks and reports the progress of trainings conducted to the higher authorities • Performs mock calls with new hires to determine readiness for moving into support • Acts as an on Job support for new hires and is responsible for their smooth transition from training to production floor • Conducts coaching sessions in order to develop and evaluate personnel • Manages and oversees the joining formalities for the new hires Change Management Training • Evaluates the business training needs routinely and prepares updates for the same • Conducts monthly refresher trainings, including product/process changes or additions, for existing phone banking officers • Creates training modules and makes them interesting and interactive by infusing humor • Reviews processes and shares feedback with the Quality team for improvements to enhance overall customer experience • Evaluates Inbound / Outbound calls and E-mail responses sent to customers • To be involved in Change management implementation from user and customer experience perspective. • Content creation expertise to make it simple and understandable for frontline. Involve innovative methods of teaching frontline as per the grade and levels of officers.

Role & responsibilities Monitoring training compliance of site employees on various areas like GMP, Functional, SOP, On Job Training, Refresher training etc. Handling of regulatory audit (USFDA, WHO, ANVISA, PMDA and other domestic audits/visits) Execution of task as per SOP (Specially Creation of Annual planner and execution of same, training effectiveness check, training content approval, job profile changes related, trending of human errors etc.) Handling of day to day and annual training documentation To ensure Curriculum compliance of site employees and escalation To facilitate Site Induction, to ensure training of new joiner and monitoring of onboarding days Please share resume with job title on below Mail ID : gaurangikudavkar@lupin.com