Receptionist/ Front office executive

0 years

1 - 2 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Greet customers and visitors with a warm, professional attitude.
  • Handle incoming calls, answer basic inquiries, and route calls to the appropriate departments (Sales, Service, Spare Parts, etc.).
  • Maintain a log of walk-in customers and ensure they are directed to the appropriate sales or service representative.
  • Schedule customer appointments for vehicle servicing, test drives, or consultations.
  • Maintain a neat, organized, and welcoming reception area.
  • Provide general information about vehicles, dealership services, and promotions (if trained).
  • Assist with basic administrative duties such as data entry, appointment tracking, and follow-up calls.
  • Coordinate with sales and service teams for smooth customer handling.
  • Handle basic customer grievances and escalate when necessary.
  • Manage daily reports related to front office activities and footfall.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Work Location: In person

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