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1.0 - 4.0 years

0 - 0 Lacs

Pune

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Specific Job Responsibilities 1. Receiving and greeting the patient 2. Approaching the patient to understand the purpose of his/her visit 3. Guiding the patient as per his/her requirement 4. Solving related queries and sharing relevant information with the patient 5. To ensure that patient has a hassle free experience at Noble Hospital 6. Coordinating with concerned departments or doctors or staff nurses 7. Ensuring the patient is comfortable during his OPD Visit 8. Making seating arrangements especially for vulnerable patients 9. Answering phone calls 10. Scheduling appointments 11. Explaining billing and related tariffs. 12. Coordinating with concerned consultants & patients for following time schedule 13. Informing patients well in advance if the appointment is cancelled/delayed 14. Collecting cash from the patient as per procedures done. 15. Submission of daily cash to the cash counter 16. Updating daily OPD schedule and maintaining relevant patient data in HIS with complete accuracy and generating the UHID No. 17. Handling of cash or CC as per the scroll and handing it over to accounts department before leaving the duty. 18. Screening of communicable diseases. 19. Vulnerable disease screening. 20. Applying discount structure as per protocol provided by management. Carry out any other function as assigned by the HOD. Job Specification Experience: Candidates with previous experience in hospital industry shall be preferred/ candidates who have hospitality/ Aviation industry. Qualifications: Any Graduate Skill/Knowledge: Language Fluency in English/Hindi/Marathi Computer Knowledge Well Oriented to customer service company standards Excellent English communication Presentable Interested Candidates can share their updated resume on recruitment@noblehrc.com

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0.0 - 5.0 years

1 - 2 Lacs

Bengaluru

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Responsibilities: * Greet visitors & clients * Maintain front desk operations * Manage phone calls & messages * Coordinate deliveries & mail distribution * Schedule appointments * Coordinate with Accounts for Attendance management

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3.0 - 5.0 years

2 - 3 Lacs

Surat

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Key Responsibilities: Greet and welcome visitors in a professional and friendly manner. Answer, screen, and forward incoming phone calls. Manage the front desk area, ensuring it is tidy and presentable. Handle incoming and outgoing mail and deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges, etc.). Schedule and coordinate meetings, appointments, and conference rooms. Provide basic and accurate information in-person and via phone/email. Assist with administrative tasks such as data entry, filing, and document preparation. Maintain office supplies inventory and order when necessary. Support other departments with clerical duties as needed. e

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0.0 - 2.0 years

2 - 2 Lacs

Surat

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Job Description Primary Role Attending calls and answering them. Passing on the information which has been received on call at reception. Handling visitors. Doing calling activity alloted by superior. Secondary Role Making MIS as given by superior. Contact details Email - acsah.samuel@njgroup.in Mob - 9313922203

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0.0 - 5.0 years

1 - 3 Lacs

Chennai

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Walkin Interview - Mon to Sat (11am to 3pm) - Location : Siruseri (Near SIPCOT IT Entrance) No: 6/484, Rajiv Gandhi Salai, OMR, opposite Sipcot Entrance, Siruseri, Chennai, Tamil Nadu 600130. Map link https://maps.app.goo.gl/tqmipcbY3ZMSJfr56 Contact: Naveenkumar - HR - omrhr@drkmh.com Preferred candidate profile: Qualification : Any Graduate/Post Graduate Experience: 0 to 5 years. Pleasant looking with good communication (Male/Female) Must follow hospital grooming standards and uniform policy. Preferable to have typewriting skills. Rotational Shifts including night duties . Immediate Joiners are preferred. 1. Guest Relations Officer: Job Description: Greets patients and patient visitors, determines nature/ purpose of visit, and directs them accordingly. Be aware of your surroundings and of the patients in the waiting room. Be aware of which doctors and nurses are currently working in the building and whether they have arrived for their clinics. Observe clinics running late and advice patients waiting and offer apologies. Receive and make telephone calls as required. Phones must be answered within 3 rings and no more. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Be polite and helpful at ALL times. If a patients behaviour becomes unacceptably abusive refer the call to your manager. Do not shout or respond in a rude manner to the patient. Information about Hospital, such as location of departments/offices, employees within the organization or services provided. Handles patients registration, all clinical booking procedures, schedules appointments and does follow ups. Verifies all insurance benefits assigned to the Hospital to determine whether insurance coverage meets the standards as per the Hospital policy. Maintains departmental records and files and takes care of Department equipment. Participates in departmental meetings and related in-service educational programmes. Makes bed assignments in collaboration with the Nursing units, based on patient preference, condition and diagnosis. Ensure that all new patients are registered onto the computer system promptly and accurately, this should be on the same day that they attend the practice to register. Coordinating with Housekeeping for room cleaning. Coordinating with maintenance department for room maintenance work. Coordinating with Emergency staff for Admission. Arranging transport to wards. Reporting to Head of the Department. 2. Patient Care Coordinator: Job Description: Guide and assist the Patients in their visits to hospital. Resolve the Patients queries by being single point of contact. Guidance and counseling to the patients and their families. Help the Patients & relatives in taking admission and billing process. Updating and escalating the customers feedback to the PR Team. Maintain good rapport with the patient during their visit. Relationship between management and Patients beyond hospital visits responsible for overall customer satisfaction. Escorting the patient throughout the OPD and diagnostics department. Until patient/ guest leaves for the day. Follow standard help desk procedure. Inform management of recurring problem. Manages problem resolution for patient & relatives through feedback analysis in coordination with department head to develop proactive problem solutions. Need to take care of all other works which is assigned by the Manager. 3. Patient Relations Officer: Job Description: Ability to work in a team environment, should be good with handling people and making avail care and treatment at the hospital or doctor. Should have a basic understanding of systems and processes that are to be followed in a healthcare facility. Counseling and respond to patients needs, requirements and concerns as appropriate. Making patients aware of health services and facilities available for patients at Dr. KMH. Investigate and/ or channel complaints or problems to appropriate head department in hospital. Assist in resolving conflicts and act as an intermediary between patients, families and staff. Supports/facilitates the implementation of innovation and systems that eliminate patient harm. Collect data and information about patient feedback and make recommendations as appropriate. Explaining policies, procedures or services to unknown patients using medical or administrative knowledge. Analyzing and assessment of patients needs through IP visit. Taking daily rounds in OPD, ER & other departments to ensure excellent care and services to all the patients, to co-ordinate with doctor in patient care whenever required, complaints redressal and feedback. All verbal and written complaints will be investigated and responded through calls and visits in a timely manner and a summery will be reviewed once in fortnight with the core committee of the organization. All suggestions will be documented by PR Team and informed to the concerned department head for assessment and corrective and preventive actions. Monitoring and analyzing the patients rights and responsibilities. Collaborates with the Quality improvement efforts to identify key improvement focus areas that impact both patient care quality and safety. Need to take care of all other works which is assigned by the Manager. 4. Billing Executive Job Description: Carry out the daily activities of the department. Handle Cash & Credit IP billing. Interact with customers to solve various queries regarding bills. File and maintain all records. All the consultation, and any type of OP/IP billing have to be managed by the billing staff. The complete tariff structure, Consultation charges of the doctors have to be updated in the system to avoid miscalculations. Manual billing is not acceptable and computer billing needs to be followed strictly. Before taking a printout of the bill, the details mentioned in the bill needs to be explained clearly to the attender along with the break up. On acceptance, a printout could be taken accordingly. Receive and enter the billing activities received from the clients. Any error in the billing is not acceptable and, in such situation, the billing staff needs to take complete responsible of the deficit occurred. File and maintain all documents pertaining to the patient in an orderly manner. No billing counter staff is authorized to provide discounts unless a prior notice has been given. Resolves billing issues by discussing contract with third-party payer; explaining insurance contract with patient; negotiating settlement. Maintains patient and invoice files by entering and adjusting data. Updates job knowledge by participating in educational opportunities. Accomplishes medical office mission by completing related results as needed. Reporting to Head of the Department.

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2.0 - 4.0 years

3 - 3 Lacs

Gurugram

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Responsibilities: * Answer phone calls * Greet visitors * Schedule appointments * Maintain front desk organization * Distribute mail Provident fund Health insurance

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0.0 - 5.0 years

2 - 3 Lacs

Surendranagar, Bhopal, Rajkot

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Oversee daily front desk operations. Manage and train front desk staff. Handle guest check-ins and check-outs. Address guest inquiries and complaints.. Manage reservations and room assignments. Ensure accurate record-keeping and billing.

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1.0 - 6.0 years

1 - 4 Lacs

Bengaluru

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a. Patients : * To give right information to the patients. e.g. for the doctors timing, OPD Schedule. * To generate registration Number for patients who required investigations / hospitalization or doctors consultation. * To make admission for patients who need hospitalization allotting them the entitled category if they are from TPA / Panel otherwise if cash patient room allotted as per requirement. * To give appointments to the patients who call for the same. * Admissions to be made as hospital and consultant cases only with supportive documents. * While allotting the room, inform the patients about the charges as well explain the difference in Doctor’s visit, investigations etc. * To check bed status at night whether patient is physically on right bed or not as shown by the software system. * Patient’s movement from higher to lower category and lower to higher category if required is to be supported with documents approved by the concerned. * To allot extra room for patient’s attendant. * To transfer patient as and when informed by the sister and make changes in IP file also after receiving in writing. b. Others : * Handling of EPBAX (incoming & outgoing calls). Handling queries over the phone or escalating the calls to the concern departments or to the right person (In the absence of Back Office Staff). * To take out list for consultants every morning for their records. * To check all telephone lines in Morning & Evening hour, if found faulty inform maintenance to do the needful. * To handle outpatient billing.

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2.0 - 4.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Receptionist (Female) - Manage front desk operations, handle phone calls, and greet visitors. - Handle scheduling, correspondence, and administrative tasks. - Maintain records, files, and databases. - Good communication skills required.

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2.0 - 7.0 years

2 - 7 Lacs

Bengaluru

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Position Titles: Junior Executive Assistant / Executive Assistant / Senior Executive Assistant Department: Administration & Reception Location: Vidyashilp University Job Summary: Vidyashilp University invites applications for Executive Assistant roles at various levels to support the Administrative and Reception functions. The ideal candidate will exhibit strong organizational and interpersonal skills, maintain a high level of professionalism, and ensure the smooth operation of daily administrative activities in a university setting. Key Responsibilities: Manage front desk and reception duties with professionalism and courtesy Coordinate meetings, appointments, and schedules Maintain records, files, and documentation in an organized manner Serve as a liaison between departments and external stakeholders Support day-to-day administrative functions and assist leadership teams as required Ensure a welcoming and efficient experience for all visitors, students, and staff Qualifications: Bachelors or Masters degree in any discipline from a recognized institution Compensation & Designation: Remuneration and designation will be commensurate with the candidate’s qualifications and relevant experience.

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0.0 - 4.0 years

0 - 2 Lacs

Ahmedabad, Delhi / NCR

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1.Greeting to the Visitors also receiving the calls & transferring to departments 2.Maintaining the data in excel sheet & should be well groomed Interested can contact on 9913274989 or share CV on shweta.rajput@tradebulls.in Required Candidate profile 1.Females can only apply 2.Good in communication and also presentable

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0.0 - 3.0 years

2 - 3 Lacs

Chennai

Work from Office

Roles and Responsibilities WhatsApp at 8076971094 Manage front desk with better reception to visitors and employees Maintaining visitors register, employee register, courier register. Managing Phone call lines. Taking care of House Keeping, Office Hygiene, Stationaries. Maintaining vendor register and coordinating with them. Maintaining professional composure while engaging with the guests. Preparing MIS of team members Organising interviews Desired Candidate Profile Any graduate Perks and Benefits PF and Monthly grocery

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1.0 - 4.0 years

1 - 3 Lacs

Gurugram

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Hiring for Receptionist in Gurgaon. Good Communication skills. Greet and welcome guests as soon as they arrive at the office. Notify company personnel of visitor arrival. Day shift call / whats app 7840005099 Required Candidate profile Candidate should be presentable with pleasing personality. Professional attitude and appearance. Good written and verbal communication skills.

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0.0 - 2.0 years

1 - 2 Lacs

Kolkata

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Cold Calling Expert Lead Generation Outbound Calls Follow-up Data & Reporting Target Achievement Customer Engagement Collaboration Receptionist Front Desk Calls Visitor Management Administrative Support Communication Scheduling

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0.0 - 2.0 years

2 - 2 Lacs

Surat

Work from Office

Job Description Primary Role Attending calls and answering them. Passing on the information which has been received on call at reception. Handling visitors. Doing calling activity alloted by superior. Secondary Role Making MIS as given by superior.

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1.0 - 6.0 years

2 - 3 Lacs

Jaipur

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1 to 5 years experience responsible for managing reception duties with professionalism. Key tasks include handling phone calls, scheduling appointments, maintaining visitor logs, coordinating with departments, and ensuring a neat reception area.

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0.0 - 2.0 years

5 - 8 Lacs

Mumbai

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PKC Hospital is looking for Front Office Executive to join our dynamic team and embark on a rewarding career journey. Handling incoming and outgoing mail and packages Maintaining a professional and organized front office environment Assisting with scheduling appointments and meetings Coordinating with various departments and stakeholders to ensure seamless operations Performing basic administrative tasks, such as data entry and document filing Resolving customer inquiries and directing them to the appropriate parties Maintaining security by following procedures and monitoring logbook Excellent communication and interpersonal skills Good multitasking, time management and organizational skills

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10.0 - 12.0 years

16 - 18 Lacs

Hyderabad

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Welspun India Ltd is looking for Senior Manager to join our dynamic team and embark on a rewarding career journey. Analysis for the current business practice. Find out the different operational strategies. Work on developing the current operational strategy applied to the company with the most recent tecnology. Coordinate with the operations manager to take the required steps after brainstorming and research. Optimize the operations in the company. Put the suitable operational strategy to fit with the companys culture. Implement the operational strategy in the different departments of the company. Supervise the strategy, and make sure that all the employees respect this strategy. Work regularly in improving the companys operations performance. Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality. In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers. Follow up with the running project daily in order to make sure that they follow the right operation process. Check the logistics operations. Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process. Solve all the different problems that could face the operations, to ensure the operational strategy. Issue a weekly, and monthly report for the operations manager to see all the updates realized on

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10.0 - 15.0 years

16 - 18 Lacs

Mumbai

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Welspun India Ltd is looking for Senior Manager to join our dynamic team and embark on a rewarding career journey. Analysis for the current business practice. Find out the different operational strategies. Work on developing the current operational strategy applied to the company with the most recent technology. Coordinate with the operations manager to take the required steps after brainstorming and research. Optimize the operations in the company. Put the suitable operational strategy to fit with the companys culture. Implement the operational strategy in the different departments of the company. Supervise the strategy, and make sure that all the employees respect this strategy. Work regularly in improving the companys operations performance. Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality. In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers. Follow up with the running project daily in order to make sure that they follow the right operation process. Check the logistics operations. Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process. Solve all the different problems that could face the operations, to ensure the operational strategy. Issue a weekly, and monthly report for the operations manager to see all the updates realized on

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3.0 - 6.0 years

11 - 13 Lacs

Udaipur

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Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

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1.0 - 6.0 years

0 - 2 Lacs

Mohali, Chandigarh

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Greet & welcome visitors in a warm friendly manner Answer & direct phone calls professionally Maintain the reception area, ensure tidy/ presentable Handle admin tasks such as scheduling appointments Assist with basic office support when required Required Candidate profile Fresher can apply Female Candidate Prior experience as receptionist / admin will be preferred 1-6 years exp CTC upto 15 K Presentable with good comm. skills Location- Mohali

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0.0 - 3.0 years

1 - 1 Lacs

Ulhasnagar

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Responsibilities: * Greet visitors with professionalism * Maintain front desk operations * Schedule appointments & meetings * Manage incoming calls & messages * Coordinate mail distribution

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2.0 - 7.0 years

4 - 4 Lacs

Mumbai

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Job Location- Saki Naka, Andheri East Only Female Candidate Required. We are looking for Front Office Executive for Hair Academy. Role & responsibilities Please Note- We are looking for Immediate Joiner ( If your Notice is more than 1 week DO NOT Apply.) Role & responsibilities EVALUATION SUPPORT : 1. Manage a Calendar for Evaluation to reduce TAT for evaluations. This calendar will help coordinate Trainer- Vertical Model together. 2. While the trainers hands will be gloved the admin will take pictures of each step as instructed by the trainer to speed up the evaluation process . 3. Record the step by step performed by the trainers 4. Follow up with models to track longevity/ after effects of testing 5. Maintain Evaluated Stock/ Samples for future records ACADEMY UTALISATIOM MANAGEMENT : - Manage Academy TRAINERS calendar - Class RoomUtilizationreports - Front office responsibilities MODEL COORDINATION PROCESS: Objective: The Model Coordination process ensures the efficient arrangement of models as per the trainer's requirements for various training sessions. 1. Model Requirement Submission: Trainers must submit their model requirements to the designated coordinator at least 3 to 5 days in advance of the scheduled training/evaluation session. 2. Requirement Documentation: The coordinator documents the trainer's requirements on a shared status board or a centralized platform. This document should include all the details and criteria specified by the trainer. 3. Verification of Criteria: The coordinator checks each individual's availability and suitability to meet the trainer's criteria based on the documented requirements. 4. Confirmation with Models: The coordinator contacts the selected models to confirm their availability and willingness to participate in the training session according to the specified criteria. 5. Picture Sharing and Approval: Pictures of the selected models are taken, and these pictures are shared with the trainers for their approval. Any necessary adjustments or substitutions are made based on trainer feedback. 6. Follow-Up and Reminders: One day prior to the training session, the coordinator sends follow-up messages and reminders to both the trainers and the selected models, ensuring that everyone is well-prepared and aware of the schedule. 7. Punctuality: Models are instructed to arrive at the training/evaluation location well before the scheduled time to ensure a smooth and punctual start to the session. 8. Model Tracker Maintenance: The coordinator maintains a model tracker that records the status of each model's availability, their participation in training/Evaluation sessions, and any relevant feedback or issues. 9. Post-Feedback: After the session, the coordinator rechords follow up of the services and maintains data accordingly . 10. Continuous Improvement: The coordinator reviews the overall model coordination process periodically and makes improvements to enhance efficiency and effectiveness. By following this model coordination process, we aim to ensure that our trainers receive the appropriate models they require for successful training sessions, enhancing the quality of our training programs and the overall experience for both trainers and models. STOCK MANAGEMENT: Stock management is a critical process to ensure the efficient control and tracking of inventory within an organization. The following is a detailed description of the stock management process based on the provided guidelines: 1. Stock Entry Responsibility: The responsibility is to ensure adherence to the stock Standard Operating Procedures (SOP). 2. Live Sheet Handling: Maintain a digital or physical spreadsheet with separate tabs for "Stock Received," "Stock Issued," "Stock Orders," and "Stock Returns." Create a "Main Sheet" to display the total stock quantities. 3. Stock Transactions: -Whenever stock-related activities occur (receiving, issuing, ordering, returning), record these transactions on the respective date-specific tabs. -Include essential details such as the date, stock item name, quantity, and any relevant information (e.g., supplier details for receipts). -Update the "Main Sheet" to reflect the current total stock quantities. 4. Locker Allocation: Maintain a "Locker Live Sheet" to document the allocation of specific lockers or storage areas to different stock categories. 5. Stock Request Process: Students or trainers in need of stock must approach the front desk and make their requests. 6. Stock Issuance Register: Maintain a register by the academy operations team to record immediate stock issuances. Include details like the stock name, quantity issued, and the signature of the person issuing it. 7. Special Handling for Color Tubes: For color tubes, issue them only after the recipient signs for the box. 8. Data Entry from Register:Transfer all the information recorded in the stock issuance register to the respective date-specific tabs in the stock live sheet the following morning. 9. Weekly Stock Audit:Every Thursday conducta physical audit of the stock to ensure accuracy and identify any discrepancies. 10. Monthly Stock Audit: -At the end of each month, the same designated team member conducts a thorough physical audit of the stock. -On the 2nd of the following month, the academy manager reviews the audit findings to check for any deviations. 11. Deviation Resolution: - The target is to have no deviations in the stock. However, if any discrepancies are identified during the audit, the person responsible for stock management for that month must rectify them promptly. - Effective stock management ensures that inventory levels are accurate, minimizing the risk of shortages or excesses. Regular audits and adherence to established procedures are essential for maintaining control and accountability over stock items. CLASSROOM PREP AND CHECKING PROCESS: Before the class starts the classroom needs to be kept ready. A day prior to the training the academy Admin must Ensure the class is set up. There are two types of set up: one being a theory set up and the other being a practical set up. The music in the classroom must be on. The classroom must be neat and tidy. White board must be clean and so should be the mirrors. If the training requires a TV or camera, then the IT team must be informed about the same day in advance . Once the classroom is over, make sure you see that the classroom is cleaned by the students before they leave. All the tools assigned to students must be taken back and must be recorded in the asset sheet. No color tubes must be kept open, no color bowls must be left dirty. If dummy heads are used, they must be cleaned before the students leave the classroom. Once the checking is done, it must be logged in the log sheet register. Preferred candidate profile Female candidate Any Graduate Immediate Joiner Only Perks and benefits Salary - Max upto 35k CTC OR Depending upon Experience. Pf+Bonus+Gratuity+ Medical Insurance About Company -Hema's Enterprises Pvt Ltd a Group company of CavinKare ( CavinKare is a 37 Year old FMCG company manufacturer of Personal Care, Food and Professional care Products like Chik Shapoo, Spinz Deo, Cavinks Milkshake, Raaga Professional Care p roduct currently we have requirement for Raaga Hair Academy where we are providing courses for Hair. Interested candidates please share your application to Email Priyanka.s@stancosolutions.com along with your passport size photograph OR whatsap Resume to 8979971462 DO NOT Call. Regards, Prriyannka Siingh TA Team

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0.0 - 3.0 years

0 - 3 Lacs

Mumbai

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Stellar is hiring for Customer Success Executive - Mumbai (Andheri). Candidates have to handle Enquiries, replying to clients and internal coordination. Key Deliverables: Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls and with walk in clients ; Work with these leads to convert into business for company's software and services. Co-ordination with different internal departments. Exceptional verbal and written communication; interpersonal, customer service, problem-solving and conflict resolution skills. Extensive experience in handling customer queries

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0.0 - 1.0 years

1 - 3 Lacs

Chennai

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Call potential customers from the database Explain vehicle models, features, and offers Follow up on leads and inquiries Support the sales team in closing deals Required Candidate profile Good communication & convincing skills Confident and sales-focused attitude Freshers with interest in sales are welcome Keerthana HR 9384033272 Exclusive for women

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