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R&D System User, Access & Management Support

1 - 4 years

4 - 8 Lacs

Hyderabad

Posted:3 days ago| Platform: Naukri logo

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Skills Required

Service level Access management Pharma Clinical trials clinical development data privacy Operations User management Monitoring Capacity planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

The User Role & Access Management Specialist within our Research & Development (R&D) team will play a critical role in ensuring secure and efficient access to our systems and data.

Your responsibilities include:
Access Control and User Profiles:
o Analyze user access needs and determine appropriate access levels, including creating standards for various roles across our teams and systems.
o Set up and maintain user profiles, roles, and access rights in our R&D systems.
o Manage the demand process and the follow-up of demands and incidents.
o Support the user access cleaning and compliance process.
o Contribute to the implementation of Role and Access User Management Process and data for the deployment of new global R&D Applications across functions.
Monitoring and Compliance:
o Monitor access activities to identify any issues, unauthorized access/ attempts, system outages or other issues impacting accessibility and security
o Perform regular audits to ensure access rights align with job roles and responsibilities.
o Ensure compliance with quality/ security standards and data privacy regulations.
o Contribute to incident resolution with Digital function.
o Contribute to simplify and accelerate the process.
o Generate KPIs and dashboard.
Collaboration and Communication:
o Develop and maintain effective relationships with all internal / external customers: internal critical stakeholders (R&D and Digital community) and external stake holders (CROs, contractors, Investigator sites)
o Support User Role and Access Management Team Leader in understanding of stakeholders needs & expectations and provide end to end solutions for User Roles & Access Management global activities across R&D
o Liaise with R&D system owners and Digital Teams to manage new and existing user roles.
o Act as the key point of contact for all questions and business-related issues for User role
o Resolve access issues promptly and maintain all service level agreements.
o Collaborate with Digital and security teams to improve access management systems.
o Contribute to Roles and Use Access Management R&D Network
o Develops weekly and monthly status reports for management , capacity planning and new projects.
Documentation and Training:
o Develop and maintain documentation related to roles and access management processes (Operational Business Documents, & Training documents.
o Train managers & internal and external requesters / end-users
o Provide training to users on access management policies and procedures.
In summary, you'll safeguard our critical R&D data by managing user access effectively
About you
  • Experience in previous system role and access management or ownership experience required. Ideally trained in various Clinical, Development and regulatory systems including Veeva Vault, RIMs, CTMS Tools, iEnvision, etc
  • Ability to quickly learn new systems, interfaces and tools.
  • Familiarity with pharmaceutical processes, product development, and regulatory requirements.
  • Understanding of drug development stages, clinical trials, and manufacturing processes.
  • Effective verbal and written communication to convey system related information.
  • Collaboration with R&D system owners and stakeholders.
  • Strong problem-solving skills for evaluating proposed changes.
  • Identification of risks, benefits, and potential obstacles.
  • Experience working cross-functionally with R&D teams and Digital teams.
  • Comfort with evolving processes and frequent adjustments during development.
  • Bachelor s degree or equivalent, specifically in the digital or IT space
  • Excellent communications skills, both verbal and written in English

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Sanofi
Sanofi

Pharmaceutical Manufacturing

Paris France

10001 Employees

408 Jobs

    Key People

  • Paul Hudson

    Chief Executive Officer

  • Thomas W. Kearney

    Chief Financial Officer

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