1193 Quality Analysis Jobs - Page 40

PS :- We are not looking at QA Tester profile or anyone into Manual/Automation Testing QA Analyst(Remote) - Bangalore Location - Remote (Bangalore) Years of experience - 1 to 4 years Mandatory Experience - Strong experience working on Advanced Excel - Must have experience working on the 7QC Tools - Knowledge about Six Sigma What You'll Be Doing 1. The primary task of the quality analyst is transaction monitoring and providing actionable insights. 2. Comprehensive documentation of every coaching opportunity. Share realtime feedback with the coach to ensure that corrective measures are taken. 3. Participate in team huddles and share updates and best practices. 4. Participate in calibration sessions and exchange ideas with team members to ensure that everyone is on the same page. 5. Provide actionable data to various internal support groups. 6. Generate account specific Quality reports based upon predefined criteria and provide inputs to Operations. 7. Create & maintain accurate database for audits and other analysis. 8. Publishing weekly/monthly reports based on the audits performed for the mentioned tenure. 9. Participate in design of call monitoring formats and quality standards. 10. Compile and track performance at team and individual level Note:- This is a remote support role however the Final Interview & Induction is offline (in-person from Bangalore). You should be available in person for any Business Meeting as and when required in Bangalore

Oversees product quality, ensures compliance with standards, develops inspection processes, manages audits, and leads quality teams. Requires expertise in textile quality control, problem-solving skills, and attention to detail.

Fabrication Sequence knowledge of tubular tower Flatness measurement of Tower flange by laser method Should have experience in UT,MPT,PT Experience in Wind tubular tower structure inspection Good Communication & reporting skills Vendor Management

Roles and Responsibilities Ensure quality control processes are followed at site by conducting regular audits and inspections. Conduct FMEAs, process risk analysis, and root cause analysis to identify areas for improvement. Implement Total Productive Maintenance (TPM) principles to reduce downtime and improve equipment reliability. Develop and maintain quality procedures, work instructions, and documentation according to IATF standards. Collaborate with cross-functional teams to resolve quality issues related to paint shop operations. Desired Candidate Profile Strong knowledge of quality tools like SPC, MSA, 7QC tools etc., preparation of PPAP documents. 3-4 years of experience in a similar role within the Paints industry. B.Tech/B.E. degree in relevant field Paint Technology.

Experience: Minimum 3 years in training or quality analysis, preferably in the financial services or debt collection domain.Certification: DRA Certificate (added advantage).Key Responsibilities:Training Responsibilities:Training Program Development:- Design and deliver comprehensive training programs for debt collection agents, including onboarding and refresher training.- Develop training materials, modules, and SOPs to enhance agent performance and compliance.Skill Enhancement:- Provide training on negotiation skills, customer interaction techniques, and product knowledge.- Conduct soft skills training to improve communication, empathy, and problem-solving capabilities.Compliance and Regulatory Training:- Train agents on regulatory guidelines, compliance requirements, and company policies.- Ensure agents are equipped to handle sensitive customer situations ethically and professionally.Evaluation and Feedback:- Conduct assessments and quizzes to evaluate training effectiveness.- Provide constructive feedback to agents and track their progress post-training. Quality Analysis Responsibilities:Monitoring and Evaluation:- Regularly monitor and evaluate agent calls to ensure adherence to quality and compliance standards.- Identify areas of improvement in agent performance, communication, and customer handling.Reporting and Feedback:- Prepare quality scorecards and reports for management.- Provide individual feedback to agents on their performance and areas requiring improvement.Process Improvement: - Identify recurring issues in calls or workflows and recommend process improvements.- Work closely with team leaders to ensure quality standards are upheld across teams.Audits and Compliance Checks:- Conduct periodic audits of agent interactions (voice and digital) to ensure compliance with company policies.- Highlight any deviations or non-compliance issues to the management.Key Skills and Requirements:Experience: Minimum 3 years in training or quality analysis, preferably in the debt collection or financial services industry. Technical Skills:.- Familiarity with CRM systems and call monitoring tools.- Proficiency in Excel for reporting and analysis.Training Skills:- Strong ability to design and deliver engaging training programs.- Excellent presentation and communication skills.Quality Analysis Skills:- Detail-oriented with a keen ability to identify issues in agent performance.- Analytical mindset to evaluate call metrics and provide actionable insights.- Work Ethic: Proactive, organized, and goal-oriented.

Job Description Responsible for supervising and assist with necessary production testing to ensure that the highest quality standards are maintained for products to be released to the warehouse. Job Responsibilities Line sanitation and Documentation (Proportioner, Filler, and Bottle Washer). GV Pressure Gauge/Density Meter/Thermometers Calibration and documentation. Syrup release procedure and Proportioner operation. Bottle inspector’s evaluation and validation. Collection and labelling of Shelf life samples. Take feedback from Shelf life samples and market samples analyst and take actions if required. Glass fragment control program, Ozone monitoring, Temperature monitoring and validation and documentation (related of area of operation). Finished product release as per the procedure and follow the requirements. Line sanitation as per specification and its documentation. Maintenance of GHP and GMP practices in line operation. - Behavioral Competencies Drives Innovative Business Improvement- Stage 1 Objective Analytical Thinking- Stage 1 Takes Initiative to deliver results- Stage 1 Works effectively with others and Influence others- Stage 1 Develops & inspires others- Stage 1 Lives the values- Stage 1 Functional Competencies Equipment Management- Competent System Compliance- Competent Food Safety & GMP Requirements- Competent Environment process design and compliance- Competent Quality Process Compliance: WTP & ETP, Sugar Process- Competent Container preparation, filling & proportioning & QA tests- Competent Quality Process Compliance- CIP & COP Process- Mastery Quality Process Compliance- Product release (Taste test)- Competent Job Requirement Minimum Education: B. Tech/M. Sc.- Food Tech/Food Science/Biotech Minimum Work Experience: 4 - 9 years of relevant experience in Beverage/Food industry

Role & responsibilities Key Responsibilities: Strategic & Policy Development: Define, implement, and continuously improve QA/QC policies, procedures, and standards aligned with global best practices (e.g., ISO, GMP, Six Sigma). Develop strategic quality plans in alignment with organizational objectives. Team Leadership: Lead and manage the QA/QC team, including hiring, training, mentoring, and performance evaluation. Foster a high-performing team culture with a strong focus on accountability, results, and continuous improvement. Quality Management System (QMS): Monitor and improve the organizations QMS to ensure effectiveness and compliance with applicable standards. Lead quality system implementations, upgrades, and documentation control. Audits & Compliance: Plan, coordinate, and execute internal and external audits. Ensure ongoing compliance with regulatory and customer requirements. Develop and track corrective and preventive actions (CAPAs) from audit findings. Customer Feedback & CAPA: Review and analyze customer complaints and feedback. Lead root cause investigations and implement robust CAPA processes to prevent recurrence. Cross-Functional Collaboration: Partner with Production, Engineering, R&D, and Supply Chain teams to integrate quality into all operations. Promote quality best practices across the value chain. Data Analysis & KPI Monitoring: Analyze quality metrics and KPIs to identify trends and areas for improvement. Report on performance against targets, and develop action plans for gaps. Supplier Quality Management: Oversee supplier quality performance and conduct supplier audits. Develop and maintain strong relationships with suppliers to ensure quality standards are met. Training & Culture Building: Lead organization-wide quality training initiatives. Promote a proactive culture of quality, compliance, and continuous improvement. Reporting & Communication: Present quality performance metrics, risk assessments, and improvement strategies to senior leadership. Provide recommendations for strategic quality initiatives. Preferred candidate profile Bachelors or Masters degree in Engineering, Quality Management, or a related field. 8+ years of experience in Quality Assurance/Quality Control, with at least 3 years in a leadership role. Strong knowledge of QMS standards (e.g., ISO 9001, ISO 13485, GMP, Six Sigma). Proven experience with internal/external audits, CAPA, and risk management. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and leadership capabilities. Certifications such as Six Sigma (Black Belt), Lead Auditor, or ASQ Certified Quality Manager are a plus.

We are urgently hiring a Team Leader for International Voice Process. Job Title : Team Lead; Location: Bangalore Working Hours/ Days: 9 Hours / 5 Rational Days a Week Shift: Rotational Night shifts. Key Responsibilities: Team Management: Lead, mentor, and motivate a team of customer service representatives. Conduct regular team meetings, one-on-ones, and performance reviews. Address team concerns and provide feedback for continuous improvement. Performance Monitoring: Monitor and analyze team performance metrics (e.g., call handling time, customer satisfaction scores, adherence to scripts). Set and track performance targets and KPIs. Implement strategies to achieve and exceed performance goals. Quality Assurance: Ensure adherence to quality standards and protocols. Conduct regular quality checks and audits of calls. Provide coaching and training to enhance service quality. Operational Management: Manage daily operations to ensure efficient workflow and resource allocation. Handle escalated customer issues and complaints. Collaborate with other departments to resolve complex issues. Reporting: Prepare and present regular performance reports to senior management. Analyze trends and identify areas for improvement. Recommend and implement process improvements. Training and Development: Identify training needs and coordinate training sessions. Foster a culture of continuous learning and development within the team. Compliance: Ensure compliance with company policies, procedures, and regulatory requirements. Maintain up-to-date knowledge of industry trends and best practices. Experience: Minimum 5 years of experience in a contact centre environment. Proven experience in a supervisory or team leader role, preferably in an international voice contact centre. Skills : Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Exceptional communication and interpersonal skills. Ability to work in a fast-paced and dynamic environment. Proficiency in using contact center software and CRM systems. Other Requirements: Flexibility to work in different shifts, including nights and weekends. Strong understanding of customer service principles and practices. Ability to handle high-pressure situations calmly and effectively. Please send your CVs to Preetham.hr@sagilityhealth.com Job Requirements: Education: Bachelor's Degree (Mandatory) Experience: Minimum 5 + years of total experience in an International Voice Process (US, UK, Australian, Canadian, or ANZ markets). Minimum 1+ year of experience specifically as a Team lead\Team coach in an Inbound or outbound Voice Process . Skills: Excellent command over English (spoken and written). Team handling, customer service, compliance protocols, and quality standards. Strong knowledge of quality monitoring tools, call auditing frameworks, and contact center KPIs (AHT, CSAT, NPS, FCR, Quality Scores). Proficient with CRM systems, QA software, and reporting tools. High attention to detail, analytical thinking, and problem-solving skills. Ability to deliver constructive feedback and influence agent performance positively. Additional Requirements: Flexibility to work in rotational night shifts (Mandatory). Immediate joiners preferred. Interested Candidates can share your updated Cv to : anitha.c@sagilityhealth.com

Must have Min 1+yrs Exp as Quality Analyst from International Technical Support Voice process BPO Need Immediate Joiner Only Must know Quality QC Metrics. Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Candidates must have exp in International Sales ,Collections or Travel domain . Salary upto 40k Interested candidates Call Ruchika @9650997623

Role and Responsibility : 1. Understand the Product/Service: - Learn everything about what you're selling. Know its features, benefits, and how it solves customer problems. 2. Build Communication Skills: - Practice clear and confident speaking. Focus on tone, pace, and clarity. Listening skills are equally important. 3. Know Your Audience: - Research your target demographic. Understand their needs and how your product fits into their lives. 4. Develop a Script: - Create a flexible script that covers key points but allows for natural conversation. Personalize it as needed. 5. Handle Rejections Gracefully: - Not every call will end in a sale. Learn to accept rejection and use it as a learning experience. 6. Stay Positive and Motivated: - Sales can be challenging, so maintain a positive attitude. Celebrate small wins to keep your motivation high. 7. Follow Up: - Persistence is key in sales. Follow up with leads regularly but be respectful of their time. 8. Use CRM Tools: - Familiarize yourself with customer relationship management software to keep track of calls, leads, and follow-ups. 9. Ask for Feedback: - Seek feedback from peers or supervisors to improve your approach and techniques. 10. Continuous Learning: - Stay updated on sales techniques, market trends, and product knowledge through workshops, courses, and reading.

Job TitleVoice Process Executive Roles and Responsibilities: - Answer incoming calls from customers and assist them with their queries or issues. - Provide information about products or services to customers. - Resolve customer complaints or direct them to the right department if needed. - Maintain a friendly and professional attitude while speaking with customers. - Ensure customer satisfaction by solving their problems efficiently. - Follow guidelines and scripts during customer interactions. - Record call details and customer feedback accurately. - Work in a team and communicate effectively with coworkers and managers. - Meet daily or weekly performance targets for call handling and customer satisfaction. Skills Required: - Good communication skills (fluent in English or any other language, depending on the company). - Patience and active listening skills. - Ability to stay calm under pressure. - Basic computer knowledge (for entering customer information and handling systems).

DesignationLab Chemist Full Time Opportunity LocationMultiple : - To collect samples of raw materials from Plant as per written down procedures, analyze and submit report. - Testing of all raw materials and finished goods as per the ASTM /ISO standard methods. - To prepare report of all lab testing. - To make record of all lab instruments and its calibration. - To attend customer audit and ISO audit. - To prepare documents related to internal & external audits. - Collection & testing of effluent sample in a shift is also an important activity. - Active participation in site projects as team member. - Participation in new product development work. - Provide training to labs workers, if required. - Work for daily & monthly lab report and submit it to Quality control head. - Safety first is the prime motto of our company, hence all safety compliance are very important. - Housekeeping of working areas is an integral part of the job, along with compliance of QMS-ISO 9001, EMS-ISO 4001, 5S functions. Our management is 100 % committed for all system compliance. - Plan and perform customer focused developmental lab projects, based on departmental goals and objectives This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion. Location - Bhopal,Mumbai,Nagpur,Nashik,Surat

Role - Quality Analyst - Service Desk Experience - 2 Years Minimum Location - Bangalore Budget - upto 6 LPA Work Mode- WFO Skills - QC Tools, Technical Audit,Service Desk, Call audit, Quality check Contact:Naman 8890377940/ naman.ghrs@gmail.com

The Quality Process Professional establishes and runs the quality process. They have various responsibilities which include architecting, defining and maintaining Quality Management Systems to enable standard way of working, developing and managing process assets methods, PoVs best practices, enablers to facilitate delivery and acting as SMEs in areas such as Agile, Service Management, Six Sigma etc. They are responsible for creating and maintaining process metrics baselines and prediction models accountBU level to support data driven delivery execution and governance and support creation of estimation models. They will plan and drive external quality certification initiatives to provide confidence to internal external stakeholders on the robustness of QMS and plan and conduct Quality Audits to monitor compliance, provide early alerts, identify best practices and improvement opportunities. The Quality Process Professional will also develop and conduct Quality trainings to enhance awareness and skills and enable the sales function by creating assets highlighting Capgeminis processes, process assets and platforms. They can also be called upon to assist with solutioning as Subject Matter Experts. - Grade Specific Quality Process ConsultantSupport process definition and maintenance, process assets development, process metrics baselines and prediction models, quality certifications, quality trainings and audits Skills (competencies) Active Listening Adaptive Thinking Analytical Thinking Assertiveness Attention to Detail Business Agility Change Management Conflict Management Continuous Improvement Decision-Making Emotional Intelligence Financial Control Influencing Innovation Managing Difficult Conversations Negotiation Proactiveness Problem Solving Project Governance Project Management Project Planning Project Reporting Project Tracking Relationship-Building Risk Assessment Risk Management Scope Management Stakeholder Management Strategic Governance Strategic Thinking Team Management Time Management Unified Project Management (UPM) Unified Service Management (USM)

The Quality Process Professional establishes and runs the quality process. They have various responsibilities which include architecting, defining and maintaining Quality Management Systems to enable standard way of working, developing and managing process assets methods, PoVs best practices, enablers to facilitate delivery and acting as SMEs in areas such as Agile, Service Management, Six Sigma etc. They are responsible for creating and maintaining process metrics baselines and prediction models accountBU level to support data driven delivery execution and governance and support creation of estimation models. They will plan and drive external quality certification initiatives to provide confidence to internal external stakeholders on the robustness of QMS and plan and conduct Quality Audits to monitor compliance, provide early alerts, identify best practices and improvement opportunities. The Quality Process Professional will also develop and conduct Quality trainings to enhance awareness and skills and enable the sales function by creating assets highlighting Capgeminis processes, process assets and platforms. They can also be called upon to assist with solutioning as Subject Matter Experts. - Grade Specific Quality Management Risk and Compliance Officer Quality Audit Quality Management Skills (competencies) Active Listening Adaptive Thinking Analytical Thinking Assertiveness Attention to Detail Business Agility Change Management Conflict Management Continuous Improvement Decision-Making Emotional Intelligence Financial Control Influencing Innovation Managing Difficult Conversations Negotiation Proactiveness Problem Solving Project Governance Project Management Project Planning Project Reporting Project Tracking Relationship-Building Risk Assessment Risk Management Scope Management Stakeholder Management Strategic Governance Strategic Thinking Team Management Time Management Unified Project Management (UPM) Unified Service Management (USM)

Assist with operational tasks and project coordination. Create and send advertising plans to clients. Develop PowerPoint presentations for client proposals. Communicate with clients for updates and feedback. Support senior team members in day-to-day operations.

Job Description - Quality Analyst Minimum 5 year of experience in AR & 1 year experience in QA On paper Quality Analyst Must worked in physician billing -CMC1500 Work from Office Required Candidate profile Immediate - 15 days preferable,US Shift Transportation available (Within 20 km) Should have knowledge in Denials Health insurance Email: manijob7@gmail.com Call or Whatsapp 9989051577

About the Role: We are looking for a Junior Quality Analyst with prior experience in Revenue Cycle Management (RCM) and a working understanding of EMR systems . The ideal candidate has a strong eye for detail, is confident using Google Sheets or Excel , and enjoys using analytical thinking to identify errors, patterns, and areas for improvement in eligibility processes. This is a great opportunity for someone early in their QA career looking to grow in a fast-paced healthcare environment. Key Responsibilities: Analyze EMR Workflows: Navigate EMR systems to check if login steps, documentation, and data inputs are performed correctly. Investigate Patient Bounces: Review cases where patient eligibility bounced back, identify issues, and provide clear documentation on possible root causes. Maintain and Analyze Data Logs: Use Google Sheets or Excel to maintain audit records, track trends across payers, and highlight recurring gaps or errors. Cross-Payer QA Auditing: Ensure that audits cover a variety of payer rules and requirements, applying logical thinking to adapt and evaluate performance. Provide Feedback: Share audit insights with the team in a constructive and supportive manner, helping improve overall quality standards. What Were Looking For: 6 months to 2 years of experience in RCM (Eligibility experience preferred) Familiarity with EMR systems (e.g., Athena, eCW, Kareo, etc.) Strong analytical skills and a data-driven approach to problem-solving Comfortable working with Google Sheets or Excel to track and evaluate data Detail-oriented, proactive, and open to learning Good communication skills, especially when documenting findings or giving feedback

Oversee the QC department, implement quality systems, ensure production meets standards, handle customer complaints, maintain documentation, lead audits, ensure ISO/regulatory compliance, and mentor the QC team for continuous quality improvement.

1) Understand quality concepts and work on continual improvement.2) Support new product development and nutrition studies.4) Have knowledge of FG, raw material, and packaging material testing.5)Maintain good GMP and GHP at the manufacturing location.

Ensure product quality, implement QA/QC procedures, conduct inspections, monitor compliance with safety and hygiene standards, handle audits, investigate complaints, and support continuous improvement in FMCG manufacturing processes.

Responsibilities: * Conduct quality inspections, control processes, analyze data, check products & monitor performance. * Ensure compliance with industry standards through quality engineering practices. Annual bonus Provident fund

A Quality Production and Maintenance job description would typically involve inspecting and testing products, identifying quality issues, and collaborating with production maintenance teams to ensure high-quality output and maintain efficient

891 965 4649Job Title: Process Improvement Adherence (PIA) Executive Location: Kaikondrahalli, Bangalore Position Type: Full-time Compensation Details: Take-home Salary: 16,000 to 19,500 per month (based on experience) Provident Fund (PF): 3,600 per month Incentives: Performance-based incentives up to 15,000 per month Employee Value Proposition: Employee health insurance coverage of 1 lakh per annum (company-paid premium) Free lunch and snacks provided Monthly rewards and recognition for top performers Performance-based promotions every 6 months; high achievers eligible for quarterly promotions Fast-track career growth potential to become a Unit Head within a few months Regular team outings and Annual Day celebrations Qualifications & Skills: Education: Any undergraduate degree (e.g., BBA, B.Tech, B.A., etc.) Key Skills Required: Excellent verbal and written communication skills Strong analytical and problem-solving abilities Proficiency in MS Office tools (Excel, Word) Sharp decision-making skills Strong attention to detail with the ability to identify process gaps Language Requirements: Mandatory: English and Hindi Preferred: Kannada, Tamil, Marathi, or Telugu Work Requirements: Flexible to work a 9-hour shift between 8 AM 10 PM Comfortable with a 6-day work week (weekday offs) Must own a laptop with a functional webcam and reliable internet connection Roles & Responsibilities: Conduct call audits to monitor process compliance and quality Prepare structured and detailed audit reports Identify and document errors for review and corrective action Share findings with the manager and assist in implementing improvements Collaborate with teams to ensure better process adherence Provide feedback to enhance customer service and operational quality Ensure compliance with company protocols and industry norms Support training initiatives to address quality gaps Track progress of process improvements and evaluate impact About the Company: NoBroker.com is the worlds largest C2C real estate marketplace, connecting over 85 lakh customers. Backed by investors like General Atlantic, Tiger Global, and SAIF Partners, NoBroker has raised over $151 million in funding. Headquartered in Bangalore, NoBroker employs over 4,000 professionals and is scaling rapidly. Training: Comprehensive training provided to ensure thorough understanding of processes and help new hires excel in their roles. SPOC Details WhatsApp: 8919654649 Mail: saithanmai.potla@nobroker.in