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0.0 - 2.0 years
0 - 3 Lacs
Nashik
Work from Office
A Quality Production and Maintenance job description would typically involve inspecting and testing products, identifying quality issues, and collaborating with production maintenance teams to ensure high-quality output and maintain efficient
Posted 3 weeks ago
3.0 - 5.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation
Posted 3 weeks ago
5.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation
Posted 3 weeks ago
3.0 - 5.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation
Posted 3 weeks ago
5.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation
Posted 3 weeks ago
5.0 - 8.0 years
3 - 7 Lacs
Navi Mumbai
Work from Office
Skill required: Trust & Safety - Content management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for As a Team Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.S REQUIRED DEFINITIONoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide c Roles and Responsibilities: DUTIES AND RESPONSIBILITIESYour role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols. Qualification Any Graduation
Posted 3 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Mumbai
Work from Office
Varenya Softech is looking for Customer Support Executive BPO to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team
Posted 3 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Mumbai
Work from Office
Varenya Softech is looking for Customer Support Executive - BPO to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team
Posted 3 weeks ago
3.0 - 5.0 years
2 - 6 Lacs
Mumbai
Work from Office
Kanakia International School is looking for Lab Assistant to join our dynamic team and embark on a rewarding career journey Prepare and set up laboratory equipment and materials for experiments and tests Collect and process samples according to established protocols Conduct routine laboratory tests and procedures, such as preparing solutions, conducting experiments, and performing assays Record and maintain accurate data and records of results Operate laboratory equipment, such as centrifuges and microscopes, and maintain equipment in good working condition Follow established protocols and regulations, including safety guidelines and quality control procedures Maintain a clean and organized laboratory environment, including ordering and stocking supplies Communicate with laboratory supervisors and other team members to provide updates and ask questions Strong technical skills, attention to detail, and the ability to follow precise instructions Good organizational and communication skills
Posted 3 weeks ago
10.0 - 15.0 years
15 - 20 Lacs
Jalandhar
Work from Office
The ideal candidate should have strong knowledge of sportswear products and demonstrate His passion to achieve maintain the quality of products as per brand standards. Job Responsibilities Ensure raw materials and finished products meet specifications through meticulous examination and precise measurement tools. Perform durability, functionality, and safety tests to validate product quality and performance using standardized methods. Maintain detailed records of inspections, noting deviations or defects found to ensure traceability and quality control. Communicate identified defects promptly to supervisors and collaborate on corrective actions for timely resolution. Verify products meet industry standards, company policies, and regulatory requirements by staying updated on quality regulations. Oversee production stages to uphold consistent quality standards and identify areas for improvement in machinery and workflows. Develop and enforce effective protocols to optimize inspection processes and enhance product quality assurance Analyze quality-related customer concerns, identify root causes, and collaborate on solutions to prevent recurrence Ensure adherence to safety protocols during inspections and production activities to promote a secure workplace for all personnel. Requirements Candidate must have a graduation or any equivalent education. Having a bachelors degree can expand your job horizons and earning potential as well Real-time experience in the same domain is preferred Excellent documentation and presentation skills Excellent knowledge of Microsoft Excel, PowerPoint etc. Profound knowledge of quality control standards.
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Christ Academy Institute for Advanced Studies is looking for Psychology Lab Assistant to join our dynamic team and embark on a rewarding career journey Prepare and set up laboratory equipment and materials for experiments and tests Collect and process samples according to established protocols Conduct routine laboratory tests and procedures, such as preparing solutions, conducting experiments, and performing assays Record and maintain accurate data and records of results Operate laboratory equipment, such as centrifuges and microscopes, and maintain equipment in good working condition Follow established protocols and regulations, including safety guidelines and quality control procedures Maintain a clean and organized laboratory environment, including ordering and stocking supplies Communicate with laboratory supervisors and other team members to provide updates and ask questions Strong technical skills, attention to detail, and the ability to follow precise instructions Good organizational and communication skills
Posted 3 weeks ago
4.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Ensuring and providing flawless, upscale, professional, and high-class customer service experiences Analysing customer feedback and providing strategic direction to continuously improve overall rating Responding to customer needs and anticipating their unstated ones. Attending customer inquiries, and also answering inquiries over the phone and Mail. Who are we looking for Excellent communication skills Strong listening skills Superior organizational skills
Posted 3 weeks ago
1.0 - 2.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for GMP Associate to join our dynamic team and embark on a rewarding career journey Ensure compliance with Good Manufacturing Practices (GMP) in all production activities. Conduct regular inspections and audits to maintain quality standards. Monitor production processes and identify areas for improvement. Train staff on GMP procedures and best practices. Maintain accurate records of production activities and quality checks. Collaborate with quality assurance and regulatory teams. Stay updated with GMP regulations and industry trends.
Posted 3 weeks ago
1.0 - 2.0 years
6 - 9 Lacs
Visakhapatnam
Work from Office
Sodexo Food Solutions India Pvt. Ltd. is looking for GMP Associate to join our dynamic team and embark on a rewarding career journey Ensure compliance with Good Manufacturing Practices (GMP) in all production activities. Conduct regular inspections and audits to maintain quality standards. Monitor production processes and identify areas for improvement. Train staff on GMP procedures and best practices. Maintain accurate records of production activities and quality checks. Collaborate with quality assurance and regulatory teams. Stay updated with GMP regulations and industry trends.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Mysuru
Work from Office
Responsibilities: * Manage team performance through coaching & feedback * Conduct quality audits & monitoring * Lead domestic BPO operations with focus on process training & call quality
Posted 3 weeks ago
14.0 - 18.0 years
14 - 18 Lacs
Sanand
Work from Office
Role & Responsibilities: - Develop and implement quality control and quality assurance programs to ensure compliance with industry standards, customer specifications, and company policies - Oversee all quality-related activities, including inspections, testing, documentation, and record-keeping - Analyze data and generate quality reports to identify trends, root causes of defects, and opportunities for process improvements - Collaborate with production, engineering, and procurement teams to resolve quality issues and implement corrective actions - Conduct audits and inspections of raw materials, in-process work, and finished products to verify conformance to requirements - Train and provide guidance to quality control inspectors and production personnel on quality procedures and best practices - Maintain certifications and approvals related to quality management systems (e.g. ISO 9001) - Ensure the plant's quality management system is effectively implemented and continuously improved - Serve as the primary point of contact for customers and regulatory bodies on quality-related matters - Participate in the development of quality objectives, quality policies, and quality management plans Preferred candidate profile - Bachelor's degree in engineering or a related technical field - Minimum 14-15 years of experience in a quality management role, preferably in the precast concrete or construction materials industry - Strong understanding of quality control principles, statistical process control, and quality management systems - Excellent problem-solving, analytical, and decision-making skills - Ability to read and interpret engineering drawings, specifications, and technical documents - Proficient in the use of quality management software and data analysis tools - Excellent communication and interpersonal skills to work effectively with cross-functional teams - Knowledge of relevant industry standards, regulations, and quality certifications - Must have work in Lean Six sigma methodology and implementation of methodology.
Posted 3 weeks ago
4.0 - 9.0 years
4 - 9 Lacs
Mumbai, Goregaon
Work from Office
Monitor agents to identify errors, deviations & initiate corrective measures. Provide actionable data to various internal support groups as needed. Must have exp in telecom process. .
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Dadra & Nagar Haveli
Work from Office
Responsibilities: * Monitor KPIs & report findings * Ensure compliance with standards * Collaborate with teams on improvement plans * Conduct quality audits & inspections * Analyze data for trends & root causes
Posted 3 weeks ago
2.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Job Summary: We are looking for a detail-oriented and responsible Associate Quality Control with 2 to 4 years of experience in the pharmaceutical industry. The ideal candidate should have strong technical skills in analysis and testing of pharmaceutical products, good documentation practices, and familiarity with laboratory instruments. Key Responsibilities: Perform testing of Finished Products, Raw Materials, Stability Samples, Pre-shipment Samples, Process Validation Samples, Water and Blend Samples . Online reporting and documentation of all analyses conducted. Receive stability samples from QA and send samples for external lab analysis when required. Ensure adherence to Good Laboratory Practices (GLP) as per QC department guidelines. Conduct instrumental analysis (HPLC, GC, etc.) and wet chemical analysis. Carry out regular maintenance and calibration of laboratory instruments. Maintain and update temperature and relative humidity records using thermometers and hygrometers . Verify test results against standards and confirm any doubtful results before reporting. Maintain standard consumption records, prepare and standardize volumetric solutions, and update related records. Prepare laboratory reagent solutions and ensure accurate documentation. Update consumption records of reference standards and working standards . Ensure adherence to lab safety protocols at all times. Qualification: M.Sc , B.Pharma or M.Pharma Location: BAngalore North Notice Period: Preferably within 1 month
Posted 3 weeks ago
10.0 - 20.0 years
25 - 32 Lacs
east india
Work from Office
Role & responsibilities : Role is as an HOD for a clinker unit. Must have experience in raw material handling. Preferred candidate profile Candidates from the cement background, having experience as an HOD.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Gautam Buddha Nagar
Work from Office
Implement and maintain quality assurance policies and procedures for all medical equipment. Provide technical support to customers for troubleshooting, maintenance, and repair of medical devices. JOB LOCATION IS WEST DELHI
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Sonipat
Work from Office
Implement and maintain quality assurance policies and procedures for all medical equipment. Provide technical support to customers for troubleshooting, maintenance, and repair of medical devices. JOB LOCATION IS WEST DELHI
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Meerut
Work from Office
Implement and maintain quality assurance policies and procedures for all medical equipment. Provide technical support to customers for troubleshooting, maintenance, and repair of medical devices. JOB LOCATION IS WEST DELHI
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Hapur
Work from Office
Implement and maintain quality assurance policies and procedures for all medical equipment. Provide technical support to customers for troubleshooting, maintenance, and repair of medical devices. JOB LOCATION IS WEST DELHI
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Gurugram
Work from Office
Implement and maintain quality assurance policies and procedures for all medical equipment. Provide technical support to customers for troubleshooting, maintenance, and repair of medical devices. JOB LOCATION IS WEST DELHI
Posted 3 weeks ago
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