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5 - 8 years
8 - 9 Lacs
Bengaluru
Work from Office
Job Title: Team Leader Department: Delivery Quality Job Description: Participate in client calls and understand the quality requirements both from process perspective and for targets Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager Identify errors with high Inspection efficiency Provide face to face feedback and also send emails with the type of errors etc. on daily basis as per protocol Ensure correction of the error by the respective Operations associate Coach employees to minimize errors and improve performance Provide inputs to the training team on common mistakes made to enhance training curriculum Test files/batches for new clients/processes to be processed as part of familiarization Generation of QA reports on a daily basis Attainment of Internal & External SLA as per Process Defined. Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate and any other appropriate metrics Record identified errors. This is an organizational record & can be used by the organization as it deems fit Job Specification: Must be a graduate (Bachelors or Masters) Minimum of 6 Years of Professional and Relevant Experience in US healthcare (RCM) in any of the following service lines: Coding (IPDRG) AR Billing Must have experience in Client and Stakeholder Management, Team Management. Good understanding of quality matrices Should have good understanding of quality tools Shift Details: General Shift / Day Shift Work Mode: WFO Location: Bangalore
Posted 1 month ago
6 - 10 years
8 - 12 Lacs
Pune, Mumbai, Bengaluru
Work from Office
The purpose of this role is to ensure the developed software meets the client requirements and the business quality standards within the project release cycle and established processes. To lead QA technical initiatives in order to optimize the test approach and tools. Job Description: Mandatory Skills Experience in DWH/Database Testing Good Communication skills Understand Requirements and translate them into test cases Debug the differences and document the issues identified Proficiency with SQL language and Data Warehousing principles Stakeholder communication Good to have skills UI and Automation testing (Selenium) Experience with testing SOAP / API projects Mentoring a team of 2 to 3 QA Associate Familiarity with Cloud technologies & JIRA Key responsibilities: Define scope and objectives of all levels of QA testing. Write test plans, design test cases, develop test SQL scripts, test conditions, test procedures and expected results Actively participates in test planning by identifying testing requirements, scope and estimates Ensures optimal test coverage comprising of positive, negative and exception scenarios Logs defects with right priority, tracking them to closure and understanding the root cause for an issue Work on DWH / Database testing Perform all aspects of testing, including functional, regression, load, system testing, and user acceptance testing (UAT) Validate fixes and ensure follow through to all test cycles Investigate and recommend remediation strategies for data quality conditions, and process failures Communicate test status to internal project team and clients(s) Develop and contribute best practices and standards for a solution or across multiple medium/large scale projects/accounts Mentoring a team of 2 to 3 QA Associates Location: DGS India - Pune - Baner M- Agile Brand: Merkle Time Type: Full time Contract Type: Permanent
Posted 1 month ago
4 - 8 years
6 - 10 Lacs
Pune
Work from Office
The purpose of this role is to ensure the developed software meets the client requirements and the business quality standards within the project release cycle and established processes. To develop skills and to gain experience in various QA areas. Job Description: Key responsibilities:Develops and executes accurate test cases as per requirements, analyses results and raises issues within scheduleDevelops fundamental understanding of the business Quality Assurance process, improves domain knowledge and understanding of testing process, delivery methodology, tools, etcFollows QA best practices to all aspects of QA function Actively participates in test planning by identifying testing requirements, scope and estimatesEnsures optimal test coverage comprising of positive, negative and exception scenariosLogs defects with right priority, tracking them to closure and understanding the root cause for an issueAnalyses and executes automation test scriptsParticipates in planning and estimation of testingMaintains up-to-date knowledge of current Processes and PoliciesFamiliarises, documents and where necessary, communicates a clear picture of project deliverables both internally and externally Location: DGS India - Pune - Extentia Tower Brand: Merkle Time Type: Full time Contract Type: Permanent
Posted 1 month ago
6 - 11 years
8 - 13 Lacs
Pune, Mumbai, Bengaluru
Work from Office
The purpose of this role is to ensure the developed software meets the client requirements and the business quality standards within the project release cycle and established processes. To lead QA technical initiatives in order to optimize the test approach and tools. Job Description: Mandatory Skills Experience in DWH/Database Testing Good Communication skills Understand Requirements and translate them into test cases Debug the differences and document the issues identified Proficiency with SQL language and Data Warehousing principles Stakeholder communication Good to have skills UI and Automation testing (Selenium) Experience with testing SOAP / API projects Mentoring a team of 2 to 3 QA Associate Familiarity with Cloud technologies & JIRA Key responsibilities: Define scope and objectives of all levels of QA testing. Write test plans, design test cases, develop test SQL scripts, test conditions, test procedures and expected results Actively participates in test planning by identifying testing requirements, scope and estimates Ensures optimal test coverage comprising of positive, negative and exception scenarios Logs defects with right priority, tracking them to closure and understanding the root cause for an issue Work on DWH / Database testing Perform all aspects of testing, including functional, regression, load, system testing, and user acceptance testing (UAT) Validate fixes and ensure follow through to all test cycles Investigate and recommend remediation strategies for data quality conditions, and process failures Communicate test status to internal project team and clients(s) Develop and contribute best practices and standards for a solution or across multiple medium/large scale projects/accounts Mentoring a team of 2 to 3 QA Associates Location: DGS India - Pune - Baner M- Agile Brand: Merkle Time Type: Full time Contract Type: Permanent
Posted 1 month ago
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