Property Manager

The Property Manager is responsible for overseeing the daily operations, maintenance, and administration of assigned properties. This includes tenant management, facility upkeep, vendor coordination, statutory compliance, and ensuring a high standard of service delivery at the property.

Key Responsibilities:

Operations & Maintenance

• Manage day-to-day operations of the property including housekeeping, security, and maintenance services.
  
• Ensure preventive and breakdown maintenance of all equipment (HVAC, electrical, plumbing, fire safety).
  
• Supervise AMC contracts and vendor performance.
  

Tenant Relations

• Serve as the primary point of contact for tenant queries, complaints, and feedback.
  
• Ensure smooth onboarding and exit of tenants (move-in/move-out process).
  
• Maintain high tenant satisfaction and occupancy rates.
  

Lease & Documentation

• Oversee lease agreement execution, renewals, and record-keeping.
  
• Ensure timely rent collection and track payment escalations.
  
• Maintain up-to-date property and tenant documentation.
  

Budget & Reporting

• Prepare and manage property budgets and cost control plans.
  
• Approve invoices and track operational expenses.
  
• Generate and present periodic reports on property performance.
  

Compliance & Safety

• Ensure adherence to legal and statutory norms (fire safety, pollution control, municipal regulations, etc.).
  
• Conduct safety audits and risk assessments.
  
• Maintain licenses, certificates, and inspection records.
  

Team & Vendor Management

• Manage on-site teams (housekeeping, security, technicians).
  
• Coordinate with vendors, contractors, and service providers.
  
• Ensure training and performance monitoring of support staff.
  

Key Skills & Competencies:

• Strong leadership and team management skills
  
• Excellent communication and interpersonal abilities
  
• Sound knowledge of building systems and facility management
  
• Vendor and contract management experience
  
• Budgeting and expense control
  
• Proficiency in MS Office and property management tools
  

Qualifications:

• Bachelors degree in Facility Management, Business Administration, Engineering, or related field
  
• Minimum 2 years of experience in property or facilities management
  
• Prior experience in managing residential or commercial properties preferred

  Role & responsibilities