Project Manager

Preferred candidate profile Payment Domain Expertise: Hands-on experience and expertise in the payment domain. Experience in education loan lending or financial services is a plus 9-12 years of experience managing end-to-end delivery of complex projects using Agile and Waterfall methodologies. Proven ability to lead cross-functional technical teams and manage large-scale transformation programs. Strong commercial experience including full P&L ownership and strategic budgeting. In-depth experience in creating project plans, managing RAID logs, change controls, and project governance. Experience in managing multi-vendor environments and complex stakeholder ecosystems. Demonstrated leadership in mentoring, coaching, and developing junior project managers. Expertise in project auditing, compliance, and risk frameworks. Good communication and interpersonal skills with the ability to work effectively with all stakeholders Role & responsibilities Lead the planning, execution, and delivery of complex and technical projects in line with strategic business objectives. Create and maintain detailed project plans to track progress, key milestones, dependencies, and deliverables. Develop and manage RAID (Risks, Assumptions, Issues, and Dependencies) logs to proactively manage project challenges. Coordinate cross-functional internal teams and third-party vendors to ensure seamless project execution. Manage scope, schedule, and cost changes using structured change control and verification techniques. Perform robust risk management to minimize threats and capitalize on opportunities throughout the project lifecycle. Measure and monitor project performance using KPIs, dashboards, and other reporting tools. Produce comprehensive governance reports in collaboration with the Project Management Resource Office (PMRO). Report on project progress, risks, and escalations to senior stakeholders and executive management as needed. Ensure accurate and timely project billing and manage budget compliance. Draft statements of work and contract documentation in collaboration with technical experts and commercial teams. Ensure technical feasibility and availability of skilled resources aligned with project demands. Manage Profit & Loss (P&L) for projects, ensuring profitability and cost control. Drive compliance with deal review, security, and quality standards across all engagements. Maintain all necessary documentation for audits, compliance, and future reference. Form and lead high-performing, cross-functional project teams to deliver high-quality outcomes. Oversee end-to-end quality assurance and delivery processes to meet stakeholder expectations. Provide strategic technical guidance and mentoring to team members and project stakeholders. Lead engagement with senior client stakeholders and internal leadership across multiple projects. Conduct post-project reviews to evaluate success criteria, capture lessons learned, and drive continuous improvement. Oversee a portfolio of concurrent projects and provide leadership, coaching, and support to cross-functional departments This is a Work from Office role based in Andheri (East) with a 5 day work week