Project Analyst

As a global leader in assurance, tax, transaction, and advisory services, EY is committed to hiring and developing passionate individuals to contribute to building a better working world. The culture at EY is centered around providing training, opportunities, and creative freedom to help individuals grow and reach their full potential. EY focuses not only on who you are presently but also on who you aspire to become. Your career at EY is yours to shape, with limitless potential and a journey filled with motivating and fulfilling experiences to guide you towards becoming the best professional version of yourself. The role of Project Analyst-NAT-PAS WKFA-CNS at Workforce Advisory in Gurgaon entails managing customer conversations for Telecom products and ensuring optimal delivery. This position is based at the client location in Gurugram, Haryana, offering full-time employment for a term of 12 months, renewable based on performance. To qualify for the Analyst position in the International Voice Process (inbound) at EY, you should possess a minimum of 2 to 12 months of experience in a customer service role, preferably in an international voice process. A graduation degree in any field is mandatory for this role. EY seeks individuals who can collaborate effectively to provide services across various client departments while adhering to commercial and legal requirements. The ideal candidate should demonstrate a practical approach to problem-solving, delivering insightful solutions to complex issues. EY values agility, curiosity, mindfulness, positive energy, adaptability, and creativity in its employees. With over 200,000 clients globally and a strong presence in India with 33,000 employees, EY is recognized as a leading brand and employer in the industry. EY employees work alongside market leaders, entrepreneurs, game-changers, and visionaries, benefiting from increased investments in skills development and learning opportunities. EY offers a personalized Career Journey and access to career frameworks to enhance understanding of roles, skills, and growth opportunities. EY is committed to fostering inclusivity among its employees, maintaining a balance that enables exceptional client service while supporting career development and well-being. If you meet the criteria outlined above and are eager to contribute to building a better working world, we encourage you to apply and join us on this journey. Apply now to be a part of EY's dynamic and growth-oriented environment.,