Program Associate-Learning and development

Job Title: Program Associate-L&D (AI-First)

Location:

Resources:

About the Role:

Program Associate

In this dynamic role, you will be responsible for managing three core programs:

1. New Employee Upskilling & Alignment

2. Existing Employee Engagement & Alignment

3. Growth Clarity & Career Paths for Existing Employees

AI-first approach

Key Responsibilities:

• Onboarding & OJT Program Management:

• Ensure the delivery of thorough and effective on-the-job training (OJT) and structured induction programs for all new hires.
• Clearly communicate NxtWaves culture during onboarding and implement systems to measure cultural alignment.
• Actively collect and act upon daily feedback from new joiners to continuously improve the onboarding experience.

AI-First Product & Tool Development:

• Adopt an

  AI-first mindset

  to solve learning challenges. For every problem statement, think about how to build a small AI tool or product to simplify the process for employees.
• Create

  custom, role-specific GPTs

  that serve as "role guides," providing detailed information on tasks, processes, and whom to contact for specific queries.
• Develop AI-integrated tools to automate the collection of daily inputs from new joiners on their progress, challenges, and key wins.

• Program Execution & Stakeholder Management:

• Achieve program outcomes by effectively working with and enabling

  L&D Partners

  from each department.
• Translate program goals into actionable tasks, ensuring clear communication and execution across the organization.
• Design and manage feedback systems to track key metrics, such as employee sentiment, application of frameworks (e.g., D-Plans), and AI tool leverage.

What You'll Need (Skills & Experience):

• Proven experience in managing and executing L&D or similar programs.

• Strong organizational skills

  with the ability to manage multiple program streams and ensure meticulous follow-through.
• A keen interest and ability to leverage

  AI tools (like custom GPTs)

  to create practical solutions.
• Excellent ability to coordinate with multiple stakeholders and partners to drive program success.
• A people-centric approach with strong interpersonal and communication skills.

Mindset We Look For:

• High Ownership:

  A proactive desire to take full responsibility for program outcomes from start to finish.

• Highly Organized:

  You thrive on structure, planning, and attention to detail.

• AI-First & Innovative:

  You are naturally curious about how technology can solve problems and are excited to build with AI.

• People-Centric:

  You are passionate about helping others grow and succeed.

This role is a unique opportunity to gain hands-on experience in building and managing impactful, tech-driven L&D programs in a supportive and innovative environment.