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Phonepe
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Product Solution Engineer

Product Solution Engineer

Phonepe

2 - 5 years

9 - 13 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

python android ios sql java project management retirement benefits medical insurance mac job description life insurance application development linux asp.net iterative development php troubleshooting employee benefits agile desktop applications

Work Mode

Work from Office

Job Type

Full Time

Job Description

Challenges
Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking. Roles & Responsibilities

Managing accounts during integration

Working with Products, Tech team and understand different product flow

Attending meetings/con calls with Merchant's Tech/Business team

Understanding Merchant's flow, requirements and suggesting the solution to them

Researching, diagnosing, troubleshooting and identifying solutions to resolve the merchant integration Issue.

Taking ownership of customer/merchant issues reported and seeing problems through to resolution

Ask merchant the targeted questions to quickly understand the root of the problem

Understanding Tech issues involved in integration & Providing resolution

Automate the process to solve the merchant integration issue and merchant requirements

Skillset required

Hands-on experience with Windows/Linux/Mac OS environments.

Python and SQL - Required for this role

Knowledge of any programming language (Ex- PHP, JAVA, ASP.Net), platforms (Android, iOS).

Ability to diagnose and troubleshoot basic technical issues and to provide step-by-step technical help

Familiarity with remote desktop applications

Excellent problem-solving, communication skills

Good understanding of IT terminologies and concepts

Job Location Bangalore
Experience 2 to 5 years
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System

Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy

Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.
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Product Solution Engineer