Working as part of the IB Operations Process and Automation Centre of Excellence, you will be driving front to back process re-engineering, improvements and analysis across Investment Bank Operations.
You will work across the continuous improvement lifecycle both carrying out your own analysis and coaching/training the wider operations run-the-bank team to do this themselves. - Help drive the Process Optimisation strategy for the Centre of Excellence - Using data products to identify opportunities aligned to our purpose and building a business case for change - Using process analysis tools to optimise processes and procedures, collaborating with Operations teams and challenging them to improve their status quo - Tracking the benefits and business impact of changes that are made .
Process Optimization and Automation CoE is a part of IB Operations Stream within the Agile Structure aimed at delivering continuous improvements in partnership with the Agile Operations. Team s Ambition is to Provide a robust platform for discovering and implementing continuous improvements rapidly by anyone within the IB, sustainably integrated with our technology estate. .
- A confident and effective communicator with stakeholders spanning all levels of technical and business experience
- Passionate for driving operational excellence and continuous improvement - Strong analytical and problem-solving skills - Experience in data analysis, process mapping and performance measurement - Experience of process analysis and re-engineering (eg SIPOC, FMEA, Process Mapping) - Experience of Lean/six sigma/other process improvement tools/methodologies - Experience of working in a complex environment - Using data for root cause analysis including creating new views - Ability to build a business case and get stakeholder buy-in for change - Ability to challenge the status quo - Project management experience with ability to collaborate with cross functional teams - Ability to work independently and collaborate in a fast-paced environment - Experience of working in Investment Bank Operations [desirable] - Experience of training/coaching others in process optimisation tools and techniques [desirable] - Lean Six Sigma Black Belt [desirable] - Experience of ARIS for process documentation [desirable] - Experience of SDLC (Software Delivery LifeCycle) documentation and solution identification [desirable]