Product Manager II

Job Description

We are h i r i ng a Product Manager II to lead h i gh- i mpact i n i t i at i ves w i th i n the Serv i ce After Sales doma i n . You w i ll take ownersh i p of cr i t i cal workflows that span the end-to-end customer j ourney from Schedul i ng to D i spatch to Invo i ce . You ll be expected to develop deep expert i se i n one or more of these workflows and br i ng fresh th i nk i ng to complex dealersh i p operat i ons . Wh i le pr i or exper i ence i n DMS or automot i ve systems i s not requ i red , we re look i ng for people who are naturally cur i ous , qu i ck to f i nd patterns across doma i ns , and unafra i d to ask why not ? when re i mag i n i ng serv i ce exper i ences . If you've ever mapped a hotel book i ng exper i ence to car serv i c i ng or found i nsp i rat i on for enterpr i se UX i n consumer apps than you're th i nk i ng l i ke we do Key Responsibilities Lead problem d i scovery , product strategy , and roadmap def i n i t i on for your ass i gned workflow area. Own end-to-end execut i on of complex features , i nclud i ng techn i cal des i gn , stakeholder al i gnment , and del i very Translate dealersh i p and OEM needs i nto scalable , conf i gurat i on-dr i ven solut i ons Collaborate closely w i th eng i neer i ng , des i gn , and i mplementat i on teams to bu i ld h i gh-qual i ty products Part i c i pate i n user research , customer d i scovery , and val i dat i on through dealersh i p calls Stay current on trends i n serv i ce workflows , SaaS best pract i ces , and platform arch i tecture Skills and Experience 3 to 6 years of exper i ence i n product management or techn i cal product roles , i deally i n B2B SaaS or workflow-based systems Ab i l i ty to connect dots across unrelated doma i ns and apply structured product th i nk i ng to new challenges A strong sense of ownersh i p , a th i rst to learn , and a des i re to prove yourself through qual i ty , clar i ty , and i mpact. Clear , empathet i c commun i cat i on and the ab i l i ty to br i ng cross-funct i onal teams along w i th your v i s i on. A b i as toward i terat i on and cur i os i ty when faced w i th amb i gu i ty As a qu i ck note : i f you ve read th i s j ob descr i pt i on carefully , ment i on the phrase J i raHunters dur i ng your i nterv i ew . It s our team s i nternal name and your way of show i ng attent i on to deta i l Perks and Benefits Competitive compensation Generous stock options Medical Insurance coverage Work with some of the brightest minds from Silicon Valleys most dominant and successful Companies