PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

0 - 1 years

2 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


As HR Practitioner - Learning, you will be supporting employees and business needs in delivering outstanding HR services for employees.Your primary responsibilities include:

  • You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating/modifying/cancelling courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum

  • Provide employee service and act as a point of contact for employees with learning queries

  • Support queries related to employee password reset

  • Handle dispatching of work queue effectively

  • To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries

  • Provide active contribution to any ongoing projects

  • Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise

  • Graduate/Postgraduate (MBA HR is preferred) with a minimum of 0-1 year of experience in Learning administration or Customer relationship management/business administration or a related field will be preferred

  • Proven experience in Microsoft Excel, PowerPoint, MS Word and G-Suite

  • Excellent verbal and written English language skills

  • Prior experience in Training or presentation will be a plus

  • Experience working in a fast-paced, client-facing environment

  • Validated organizational skills and the ability to prioritize and time management are essential for this role

  • Demonstrating strong attention to detail, follow and quick responsiveness is imperative for this role

  • Ability to develop effective relationships with internal and external stakeholders of the organization

  • Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred

  • Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions

  • Preferred technical and professional experience

  • Prior experience in Data processing or Data management skill will be preferred

  • Working knowledge of Workday will be an added advantage
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