Process Analyst

You will be responsible for providing end-to-end back office services for Insurance Broking Accounts (IBA) including performing credit control, client and insurer statement reconciliation, premium and return premium collections, and follow-up on unmatched cash, uncollected debt, and queries. You will ensure adherence to FCA client money rules and collect funded balances. Additionally, you may be required to perform other tasks as assigned by the Team lead or Senior Technician. To excel in this role, you should have 1-2 years of experience in insurance, accounting, or another financial services sector. You will interact regularly with Trainee Technicians, providing guidance and mentoring as needed. Collaboration with stakeholders to identify improvement opportunities and contribution to new project-related initiatives within the company will be part of your responsibilities. As an ideal candidate, you should hold a Graduate/Post Graduate degree with work qualifications in the insurance or accounting industry being a plus. An understanding of the insurance process is essential, and experience in IBA is advantageous. Certifications are not mandatory for this role. About Mphasis: Mphasis leverages next-generation technology to assist enterprises in global business transformation. The company focuses on customer-centricity through the Mphasis Front2Back Transformation approach, utilizing cloud and cognitive technologies to deliver hyper-personalized digital experiences. Mphasis Service Transformation approach enables businesses to evolve by applying digital technologies across legacy environments. The company's core reference architectures, tools, speed, and innovation, coupled with domain expertise, contribute to building strong relationships with marquee clients.,