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AMERICAN EXPRESS
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Portfolio Manager Credit & Collections

Portfolio Manager Credit & Collections

AMERICAN EXPRESS

2 - 7 years

4 - 9 Lacs

Mumbai

Posted:1 week ago| Platform:

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Skills Required

Analytical skills Partner management Career development Operations management Operational risk Finance MIS Relationship building Wellness Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Role as a Portfolio Manager for a key Collection partner/Agency servicing US market
Lead efforts to Strengthen the Collections network through strong Operations, Analytical and Strategic focus
Drive Collections & Recoveries through in-depth understanding of key performance indicators & drivers, improving returns through best in class collection economics
Supporting internal/ external collection units by providing thought leadership, regular oversight, leading improvement initiatives, and addressing other day to day requirements
Collaborate with GBI, MIS, Strategy, GCO, Compliance & audit and other functions in improving efficiency while reducing operational risk
Build and maintain a robust Compliance framework, ensure 24x7 audit readiness
Build strategic internal, external partnerships and collaborate effectively to deliver on key organizational objectives & priorities

Minimum Qualifications

Bachelor s degree in business or related field or equivalent work experience
5+ years of strong Credit & Collections/ Partner management/ Operations experience
Strong analytical skills and ability to work with complex data
Excellent communication and relationship building skills
Ability to lead, influence and contribute at various levels
Ability to multitask and deliver in a fast-paced environment toggling between priorities

Preferred Qualifications

Experience in managing US Operations- preferably in the Credit/Collections space

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

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AMERICAN EXPRESS

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New York NY

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Portfolio Manager Credit & Collections