26 Pex Jobs

Must have experience in the Customer Service domain LEAN Six Sigma Certification is a mandate Should have done a successful project in the Green / Black belt Interested can call Jasmeet - 8770809534 for interview

1Role & responsibilities : 1.Lead consulting assignments and deliver business value to the customers through quality initiatives. 2. Support process excellence initiatives and drive improvement projects in a complex and fast paced environment. 3.Drive benchmarking and best practices deployment across accounts. 4.Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. 5. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. 6. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. 7. Drive projects to improve and maintain the profitability of the process.Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. 8. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. 9. Drive standardization practices and ensure strict compliance in internal and client defined processes. 10. Ensure all process metrics are met. Preferred candidate profile 1.Excellence head with a demonstrated history of working in the outsourcing/offshoring industry. 2. Experience in managing Quality/ Process Excellence initiatives for Large Engagements. 3. Must have led/ driven six sigma and lean projects. 4. Hands on experience in driving large transformational programs involving process reengineering, analytics, automation etc. 5. Must have worked in cross functional teams and demonstrated ability to drive change in the process. 6.Excellent oral and written communication skills and should be able to manage internal stake holders as well as customers. 7. Well versed with MS Office Excel and PowerPoint. 8. Exposure in driving high impact transformation projects involving technology and process re-engineering. 9. Certified BB from a recognized institute (Preferred), Green Belt mandatory. 10.Worked on Process Improvement projects.

Purpose/Essence of the role: Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge to identify process improvement opportunities to achieve higher efficiency, effectiveness and experience for our customers. Role requires as strong understanding of Improvement methodology like Six Sigma C LEAN with good awareness about RPA / Digital technologies. Key Responsibilities: - Identify improvement opportunities in Client processes: Identify the opportunity areas in client processes resulting in Business value delivery. Analyze the requirements by demonstrating strong Domain knowledge, understanding of client business scenario, understanding constraints in implementation solutions and technology in Digital space. Identify opportunities to implement RPA/Tactical automation solutions. Creation of high impact pipeline of process improvement opportunities Process, operations, business data analysis to identify improvement opportunities. Validation of opportunities and conversion into projects. Mentor projects: Mentor / Lead Process Improvement projects using methodologies like Six Signa Yellow Belt, Green Belt, Black Belt, Lean and Design thinking etc.) to implement process improvement through structured approach. Conduct toll gates review and guide project leaders for appropriate storyboard creation and update in the project management tool of PI projects. Govern the process of validation and sign off the project closures in the project management portal. Client Management: Participate in client interactions to present the process improvement case studies. Establish Governance with the client for project opportunity identification/ workshops, project validations and sign offs Build process excellence culture: Design (Customize) and deploy Process Improvement framework for the engagement (s) by gathering requirements from stakeholders. Drive Certification program at the engagement level and participate in the training programs as trainers. Conduct in house training programs on Lean Six Sigma methodology (YB and GB). Drive Certification program at the engagement level Analyze structural feedback from the Stakeholders: Support process owner to drive improvement plan for CSAT at org. level, analyze, provide feedback and drive corrective and preventive actions. Create Branding for Quality/Organization: Creating awareness by training and bringing visibility to quality initiatives in the engagement in order to drive Process Improvement culture. Creating process improvement case studies and socializing with teams on various success initiatives of engagement performance What are we looking for? Educational Requirements and Skills Sr Consultant: Graduate with Min 10-15 years of experience in driving process Improvement projects / initiatives Project Management skills Certified Six Sigma Green Belt/ Trained Black Belt / Certified Black Belt / Certified Lean Practitioner Good knowledge Minitab / MS Excel usage Good knowledge of minimum one Industry Domain (BFSI, FCA, SCF, SCP, HRO, Digital etc.)

The role at KPMG in India involves being part of a professional services firm affiliated with KPMG International Limited. Established in India in August 1993, KPMG professionals benefit from a global network of firms while possessing a deep understanding of local laws, regulations, markets, and competition. With offices situated in various cities across India, including Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, KPMG entities in India cater to both national and international clients across different sectors. The focus lies on delivering rapid, performance-driven, industry-specific, and technology-oriented services that draw upon a comprehensive knowledge of global and local industries, as well as expertise in the Indian business landscape. At KPMG, the emphasis is also on promoting employee wellbeing and ensuring equal employment opportunities for all individuals. To qualify for this position, candidates should possess at least a Grad/PG degree.,

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant, Digital Transformation (Functional role) Job Title: Manager Mode of Work - Work from office Relevant Experience: 5+ years in identifying Process improvement opportunities via DMAIC methodologies with RPA solutions for improving customer experience. Must have led end to end Transformation project like improving NPS / CSAT / AHT ,etc. with cognitive solutions (RPA/GenAI/CCAAS) Good to be Six Sigma Black belt certified, however green belt certification would also do Key Roles & Responsibilities: Co-innovate with our clients to outline transformation roadmaps Identification of Opportunity by conducting detailed Process Discoveries &/ Customer Journey Mapping Lead / support improvement initiatives that positively impact Client satisfaction & business profitability Be a visionary to identify high impact strategic projects which yield in substantial CNX / Client Gains Identifying areas of improvement and facilitating improvement projects which can result in significant improvement in profitability Identifying process gaps & automation opportunities Project managing improvement efforts across multiple locations and maintain consistence in effort & implementation Interfacing with our leadership/clients and identifying opportunities for value Driving effective Change Management for a stable & consistent delivery Zero surprise operations Identifying client value add opportunities and working together with the business for presenting the same to the clients. Work closely with project management, IT, delivery teams to implement solutions as designed and monitor results / impact Create a culture of problem solving by imparting trainings Identify new technologies which can help us improve CNX &/ our clients business processes Improve existing technology assets / offerings by contributing in refining product backlogs and by supporting POCs Desired Skills/ Preferred Qualifications: Comprehensive understanding of Business Process Service & CX business & associated channels Solution Building Business Transformation Roadmaps Transformation / Process Re-engineering (RPA, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma Strong understanding of AI enabled Conversation Bots (Chat Bots, Email Bots, Social Bots, Knowledge Bots, etc) Proven experience in conducting Process Discoveries & write Process Design Documents Lean Six Sigma BB / MBB Certification would be preferable Strong Stakeholder / client management experience

SAP PP/QM Consultant with 5+ yrs in manufacturing rollouts, PEX, PM/QM/WM/SD integration, and process industries. Skilled in MRP, ECM, VC, Idoc flows, full ERP cycles. Independently drive solution design, stakeholder alignment, Production Execution

Designation- DGM Process Excellence / Transformation (Black Belt/MBB Mandatory) Domain- Asset Management / Capital Markets / F&A Business Unit- Digital Operations Reports to- GM/Director Experience- 13+ years Location- Hyderabad Shifts- Normal but should be flexible to work in US shifts Job Description : Identifies apt processes for Automation, Prepare business cases, project charters, Automation Assessments (RPA), Business Requirement Documents, (BRD) and use cases Lead Automation program plan to deliver requirements fitting in to the overall program plan and drive UAT and go-live in an identified account Drive realization of target FTE benefit, Business impacts Drive assessment to build a validated line of sight for automation in conjunction with operations and customers Use of statistical models and forecasting techniques to forecast or predict volumes, capacity, customer behavior, Customer journey Data aggregation and data mining techniques which help provide insights into past data in the form of dashboards, reports, etc. Oversee project execution on multiple projects and take action in case of slippages People management supervise project team Manage client expectations on overall project delivery Review key deliverables before they are presented to the client Both formal and informal coaching of team(s) both client and internal Lead proposal creation including effort estimates for project work Lead pre-sales and post-sales support Lead development of domain collaterals

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant, Digital Transformation (Functional role) Job Title: Manager Mode of Work - Work from office Relevant Experience: 5+ years in identifying Process improvement opportunities via DMAIC methodologies with RPA solutions for improving customer experience. Must have led end to end Transformation project like improving NPS / CSAT / AHT ,etc. with cognitive solutions (RPA/GenAI/CCAAS) Good to be Six Sigma Black belt certified, however green belt certification would also do Key Roles & Responsibilities: Co-innovate with our clients to outline transformation roadmaps Identification of Opportunity by conducting detailed Process Discoveries &/ Customer Journey Mapping Lead / support improvement initiatives that positively impact Client satisfaction & business profitability Be a visionary to identify high impact strategic projects which yield in substantial CNX / Client Gains Identifying areas of improvement and facilitating improvement projects which can result in significant improvement in profitability Identifying process gaps & automation opportunities Project managing improvement efforts across multiple locations and maintain consistence in effort & implementation Interfacing with our leadership/clients and identifying opportunities for value Driving effective Change Management for a stable & consistent delivery Zero surprise operations Identifying client value add opportunities and working together with the business for presenting the same to the clients. Work closely with project management, IT, delivery teams to implement solutions as designed and monitor results / impact Create a culture of problem solving by imparting trainings Identify new technologies which can help us improve CNX &/ our clients business processes Improve existing technology assets / offerings by contributing in refining product backlogs and by supporting POCs Desired Skills/ Preferred Qualifications: Comprehensive understanding of Business Process Service & CX business & associated channels Solution Building Business Transformation Roadmaps Transformation / Process Re-engineering (RPA, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma Strong understanding of AI enabled Conversation Bots (Chat Bots, Email Bots, Social Bots, Knowledge Bots, etc) Proven experience in conducting Process Discoveries & write Process Design Documents Lean Six Sigma BB / MBB Certification would be preferable Strong Stakeholder / client management experience

Must have experience in the Customer Service domain LEAN Six Sigma Certification is a mandate Should have done a successful project in the Green / Black belt Interested can call Jasmeet - 8770809534 for interview

Greetings from Infosys BPM Ltd., We are looking for Quality and Process improvement Consultants to augment our capability in deploying Continuous improvement methodologies across industry domains and be an integral part of this exciting journey at Infosys BPM. Work Location: Jaipur (work from office) Education Qualification: Any full-time graduation Experience required: At least 5 years of experience in driving Process Improvement projects / initiatives Job Description: Purpose/Essence of the role: Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge to identify process improvement opportunities to achieve higher efficiency, effectiveness and experience for our customers. Role requires as strong understanding of Improvement methodology like Six Sigma & LEAN. Process Excellence culture building: - Deploy Process Improvement framework for the engagement(s) On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level Improvement opportunity identification: - Drive Bottom up and Top-down opportunity identification workshops for creation of pipeline of opportunities Process, operations, business data analysis to identify improvement opportunities Validation of opportunities creation of the projects Improvement projects implementation: - Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs Co-ordinate with lead developer for automation opportunity identification and project execution Govern the process of validation and sign off of the project closures in the project management portal Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects Branding: - Creating awareness by training and bringing visibility to process excellence initiatives in the engagement. Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance Client Management: - Participate in client interactions to present the process improvement case studies. Regards, Infosys BPM Talent Acquisition Team

Greetings from Infosys BPM Ltd., We are looking for Quality and Process improvement Consultants to augment our capability in deploying Continuous improvement methodologies across industry domains and be an integral part of this exciting journey at Infosys BPM. Work Location: Hinjewadi, Pune (work from office) Education Qualification: Any full-time graduation Experience required: At least 5 years of experience in driving Process Improvement projects / initiatives Job Description: Purpose/Essence of the role: Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge to identify process improvement opportunities to achieve higher efficiency, effectiveness and experience for our customers. Role requires as strong understanding of Improvement methodology like Six Sigma & LEAN. Process Excellence culture building: - Deploy Process Improvement framework for the engagement(s) On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level Improvement opportunity identification: - Drive Bottom up and Top-down opportunity identification workshops for creation of pipeline of opportunities Process, operations, business data analysis to identify improvement opportunities Validation of opportunities creation of the projects Improvement projects implementation: - Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs Co-ordinate with lead developer for automation opportunity identification and project execution Govern the process of validation and sign off of the project closures in the project management portal Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects Branding: - Creating awareness by training and bringing visibility to process excellence initiatives in the engagement. Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance Client Management: - Participate in client interactions to present the process improvement case studies. Regards, Infosys BPM Talent Acquisition Team

Greetings from Infosys BPM Ltd., We are looking for Quality and Process improvement Consultants to augment our capability in deploying Continuous improvement methodologies across industry domains and be an integral part of this exciting journey at Infosys BPM. Work Location: Chennai (work from office) Education Qualification: Any full-time graduation Experience required: At least 5 years of experience in driving Process Improvement projects / initiatives Job Description: Purpose/Essence of the role: Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge to identify process improvement opportunities to achieve higher efficiency, effectiveness and experience for our customers. Role requires as strong understanding of Improvement methodology like Six Sigma & LEAN. Process Excellence culture building: - Deploy Process Improvement framework for the engagement(s) On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level Improvement opportunity identification: - Drive Bottom up and Top down opportunity identification workshops for creation of pipeline of opportunities Process, operations, business data analysis to identify improvement opportunities Validation of opportunities creation of the projects Improvement projects implementation: - Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs Co-ordinate with lead developer for automation opportunity identification and project execution Govern the process of validation and sign off of the project closures in the project management portal Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects Branding: - Creating awareness by training and bringing visibility to process excellence initiatives in the engagement. Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance Client Management: - Participate in client interactions to present the process improvement case studies. Regards, Infosys BPM Talent Acquisition Team

Greetings from Infosys BPM Ltd., We are looking for Quality and Process improvement Consultants to augment our capability in deploying Continuous improvement methodologies across industry domains and be an integral part of this exciting journey at Infosys BPM. Work Location: Electronics City, Bengaluru / Hinjewadi, Pune (work from office) Education Qualification: Any full-time graduation Experience required: At least 8 years of experience in driving Process Improvement projects / initiatives Job Description: Purpose/Essence of the role: Build process improvement culture in client processes and use various Continuous Improvement levers along with domain knowledge to identify process improvement opportunities to achieve higher efficiency, effectiveness and experience for our customers. Role require as strong understanding of Improvement methodology like Six Sigma & LEAN with good awareness about RPA / Digital technologies. Key Responsibilities: - 1. Identify improvement opportunities in Client processes: a. Identify the opportunity areas in client processes resulting in Business value delivery b. Analyze the requirements by demonstrating strong Domain knowledge, understanding of client business scenario, understanding constraints in implementation solutions and technology in Digital space c. Identify opportunities to implement RPA/Tactical automation solution in F&A Domain d. Drive Top-down opportunity identification workshops and bottom-up ideation initiatives for creation of high impact pipeline of process improvement opportunities Process, operations, business data analysis to identify improvement opportunities. Validation of opportunities and conversion in to the projects. 2. Mentor projects: Mentor / Lead Process Improvement projects using methodologies like Six Signa Yellow Belt, Green Belt, Black Belt, Lean and Design thinking etc.) to implement process improvement through structured approach. Conduct toll gates review and guide project leaders for appropriate storyboard creation and update in the project management tool of PI projects. Govern the process of validation and sign off of the project closures in the project management portal. 3. Client Management: Participate in client interactions to present the process improvement case studies. Establish Governance with the client for project opportunity identification/ workshops, project validations and sign offs 4. Build process excellence culture: Design (Customize) and deploy Process Improvement framework for the engagement (s) by gathering requirements from stakeholders. Drive Certification program at the engagement level and participate in the training programs as trainers. Conduct in house training programs on Lean Six Sigma methodology (YB and GB). Drive Certification program at the engagement level 5. Analyze structural feedback from the Stakeholders: Support process owner to drive improvement plan for CSAT at org. level, analyze, provide feedback and drive corrective and preventive actions. 6. Create Branding for Quality/Organization: Creating awareness by training and bringing visibility to quality initiatives in the engagement in order to drive Process Improvement culture. Creating process improvement case studies and socializing with teams on various success initiatives of engagement performance Regards, Infosys BPM Talent Acquisition Team

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Job Title: Consultant, Transformation (Manager level) Techno - functional role Domain - US Healthcare Mode of Work - Work from office Job Location: Pune Relevant Experience: 5+ years of relevant exp in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Good to have experience with Healthcare accounts / clients Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Total experience of 6 to 10yrs, with 5+yrs of relevant experience in Digital Transformation domain. Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Black belt certification is mandate; however if have hands on experience in Healthcare sector would be value add Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms Plz note: Your candidature will be assessed based on your skills, experience, and the interview panels evaluation of your suitability for the appropriate role level.

Do you enjoy fixing things and having it work as it should? Are you a master multitasker, a fixer, a maker, a doer with the tools to keep our hotels’ looking top notch? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!. The role is far more than just changing a light bulb, in property maintenance we are committed not only to ensuring that everything works as it should but where we strive to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests.. As Maintenance Technician, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!. Interested then why not say Yes I Can! as we are looking for passionate people just like you!. Key Responsibilities of the Maintenance Technician:. Supports the smooth running of the property maintenance department, where all areas are maintained to the highest levels. Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries. Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner. Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved. Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working relationships whilst promoting the company culture and values.. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required. Requirements of the Maintenance Technician:. Experience in property maintenance beneficial but not essential. Hands-on approach with a can-do work style. Commitment to delivering exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions taking ownership for duties and tasks assigned. Personal integrity, with the ability to work in an environment that demands excellence. Experience of working with IT systems on various platforms. Strong communication skills. CAREERS. Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.. Skills. Fast-Paced Experience. Show more Show less

Must have experience in the Customer Service domain LEAN Six Sigma Certification is a mandate Should have done a successful project in the Green / Black belt Interested can call Jasmeet - 8770809534 for interview

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of central Quality Deputy Manager role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality team’s intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption Performance Parameter Quality Standards Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Quality process excellence( PEX)- AM/DM - Navi Mumbai Six Sigma Green Belt OR Black Belt certification Graduate in any stream Analytics Good knowledge of MS Office Descent knowledge of statistical tools Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence Ensure Positive contribution to the companys Gross margins and Operating margins. Lead/ participate in Six Sigma and Lean projects. Identify and Mentor Six Sigma and Lean projects Mentor Green Belt Trainees Participate in consulting assignments Internally and at Client site Support/ Enable change management ensuing from the projects Value stream Mapping/ Process mapping Follow up on action items Recommend new/ improvements to delivery models Identify and ensure implementation automation projects, process improvements and cost optimization opportunities. Support maintenance of World Class Delivery standards Support Initiatives from CEOs office through CEO PMO Create reports for COO, Functional heads\Operational Heads and QPE. Monitor dashboards and issues for early warning signals and trends. Support for RFP, RFI, Sales Collaterals. Six Sigma and other (ARM grid) trainings. Participate in various meetings as part of the profile Job Responsibilities : (Desired) Should have done projects for Green Belt and Black Belt Good Communication skills Good interpersonal skills Criteria : (Must have) Must have driven process improvement plans/continuous improvement in customer service domain. Should be aware of DMAIC & Hypothesis Testing Graduate Criteria : (Desired) Added advantage Mini Tab. Should be aware of 7 QC tools. Shifts timings: Flexible shifts Week Off : Saturday & Sunday Transport : NA

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Workday Core HCM, Workday Pex Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Mandatory to have Workday Related certification15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will collaborate with teams to ensure successful project delivery and application functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead application development projects- Conduct code reviews and provide technical guidance- Implement best practices for application development Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday Core HCM, Mandatory to have Workday Related certification- Strong understanding of HR processes and systems- Experience in designing and implementing Workday solutions- Knowledge of integration tools and techniques- Ability to troubleshoot and resolve technical issues Additional Information:- The candidate should have a minimum of 5 years of experience in Workday Core HCM- This position is based at our Bengaluru office- A mandatory Workday Related certification is required Qualification Mandatory to have Workday Related certification15 years full time education

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Job Title: Consultant, Transformation (Manager level) Techno - functional role Mode of Work - Work from office Job Location: Manyata Tech Park, Near Hebbal - Bangalore Relevant Experience: 5+ years of relevant exp in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Total experience of 8 to 10yrs, with 5+yrs of relevant experience in Digital Transformation domain. Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms Plz note: Your candidature will be assessed based on your skills, experience, and the interview panels evaluation of your suitability for the appropriate role level.

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Sr. Manager / Group Leader, Digital Transformation (Techno - functional ) Individual contributor role Mode of Work - Work from office Job Location: Gurgaon Relevant Experience: 9+ years of relevant exp in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Good to have strong experience in Retail Banking (Customer experience improvement) or in credit card business. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Total Experience of 13+yrs and 8-9 yrs of relevant experience in Digital Transformation domain. Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms

Must have experience in the Customer Service domain LEAN Six Sigma Certification is a mandate Should have done a successful project in the Green / Black belt Interested can call Jasmeet - 8770809534 for interview

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant, Digital Transformation Techno - functional role Mode of Work - Work from office Job Location: Kolkata Relevant Experience: 5+ years in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant or Sr. Consultant Digital Transformation Techno - functional role Mode of Work - Work from office Job Location: Gurgaon Relevant Experience: 5+ years in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant or Sr. Consultant Digital Transformation Techno - functional role Mode of Work - Work from office Job Location: Manyata Tech Park, Near Hebbal - Bangalore Relevant Experience: 5+ years in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms