Performing Servicing

2 - 6 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The Performing Servicing role at SPE involves managing and optimizing servicing processes, with a primary focus on MS Excel proficiency. As a candidate, you will be responsible for overseeing fund processing and mortgage loan servicing during night shifts, ensuring efficient operations and compliance with company standards. To be eligible for this position, you should have a minimum of 2 years and a maximum of 4 years of relevant experience. Your responsibilities will include managing servicing processes to guarantee operational efficiency and adherence to company standards. You will utilize MS Excel for data analysis and report generation, supporting decision-making processes. Collaboration with team members is essential to streamline fund processing and mortgage loan servicing tasks. Accuracy and timeliness in processing claims and foreclosure files are crucial to minimize risks and enhance service quality. Monitoring servicing activities, identifying areas for improvement, and implementing solutions to boost productivity will be part of your role. Resolving complex servicing issues to ensure customer satisfaction and retention is key, along with documenting servicing procedures for consistency and accuracy. You will also coordinate with cross-functional teams to align servicing activities with organizational goals, implement best practices, conduct audits for regulatory compliance, and facilitate training sessions for team members. Qualifications for this role include proficiency in MS Excel, experience in fund processing and mortgage loan servicing, strong problem-solving skills, ability to work collaboratively, excellent communication skills, attention to detail, and adaptability to night shifts. Additionally, the Microsoft Office Specialist: Excel Certification is required. Join us in enhancing the impact of our company on society through improved servicing operations and contribute to the success of our team through your expertise and dedication.,

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Cognizant logo
Cognizant

IT Services and IT Consulting

Teaneck New Jersey

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