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Empclaims
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Patient Calling Professional

Patient Calling Professional

Empclaims

1 - 3 years

3 - 5 Lacs

Ahmedabad

Posted:1 month ago| Platform:

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Skills Required

Patient Calling Revenue Cycle Management CSR denial management Accounts receivable

Work Mode

Work from Office

Job Type

Full Time

Job Description

Deliverables: Answer high-volume calls from patients and Providers office. Make outbound calls to referring doctors, patients, and insurance companies to get updated insurance or demographic information on patient accounts Utilize resources to troubleshoot and resolve patient issues. Respond to RCM voice mail and email in a timely manner Communicate effectively with various departments within Revenue Cycle Management Research explanation of benefits (EOBs) and/or denials in the system to assist patients and explain balances Update billing system with updated patient demographic information. Knowledge, skills, & abilities Excellent written and verbal communication skills Proficient with MS Office and the ability to navigate multiple platforms Ability to learn Revenue Cycle Management workflows related to patient communication Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience Eligibility, Education & experience Minimum Graduation required. RCM AR, Insurance denial management calling, US based Patient Calling experience preferred. Job Types: Regular / Permanent, Full-time Schedule: Fixed shift Monday to Friday Night shift

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Empclaims

Insurance

Insurance City

50-100 Employees

3 Jobs

Key People

John Doe

CEO
Jane Smith

COO

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Patient Calling Professional