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3.0 - 8.0 years
3 - 8 Lacs
Hyderabad
Work from Office
Job Requirements We are seeking a qualified candidate with the following skills and experience: Strong Communication Skills : Ability to clearly and effectively communicate with team members, stakeholders, and other departments. Minimum 3 Years of Experience in User Computer Patching : Hands-on experience in deploying and managing patches for end-user systems, ensuring compliance and security. Minimum 3 Years of Experience in Server Patching : Proven expertise in patching various server environments, including planning, scheduling, and executing patch deployments with minimal downtime. Knowledge of Patching Processes : Familiarity with industry-standard patching methodologies, tools, and best practices for maintaining system integrity and security. Experience in Change Management : Understanding of change management procedures and protocols, including documentation, impact assessment, and approvals to support a controlled IT environment. Team Coordination Skills : Ability to collaborate and coordinate effectively with cross-functional teams, ensuring timely communication and resolution of issues during patching cycles.
Posted 5 days ago
3.0 - 5.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Job Summary: We seek a skilled IT Support Specialist to manage and maintain our organization's IT infrastructure. The ideal candidate will have experience with VMware, Active Directory, Office 365, internal networks, security protocols, firewalls, operating system installations, Oracle Cloud Infrastructure (OCI), SIP phone systems, FortiGate firewalls, Windows patching, ManageEngine, and McAfee security solutions. This role requires a proactive individual capable of troubleshooting complex issues and ensuring the seamless operation of all IT systems. Key Responsibilities: VMware Management: Install, configure, and maintain VMware virtualization environments. Monitor system performance and ensure high availability of virtual machines. Perform regular backups and disaster recovery operations. Active Directory Administration: Manage user accounts, groups, and organizational units. Implement and maintain Group Policies. Ensure directory replication and domain controller health. Office 365 Support: Administer Office 365 services, including Exchange Online, SharePoint, and Teams. Monitor and manage licenses and subscriptions. Network and Security Management: Maintain and troubleshoot internal network infrastructure, including switches, routers, and wireless access points. Implement and monitor security protocols to protect against unauthorized access and threats. Manage and configure firewalls, particularly FortiGate devices. Operating System Installation and Maintenance: Install, configure, and update Windows and other operating systems. Apply regular patches and updates to ensure system security and stability. Oracle Cloud Infrastructure (OCI) Management: Deploy and manage resources within the Oracle Cloud Infrastructure. Monitor performance and optimize cloud resources. Ensure secure access and data protection within the cloud environment. SIP Phone System Administration: Configure and maintain SIP-based phone systems. Troubleshot call quality and connectivity issues. Manage user extensions and voicemail configurations. Windows Patching and ManageEngine: Utilize ManageEngine to deploy Windows updates and patches. Monitor patch compliance and health system. Generate reports on patch status and vulnerabilities. McAfee Security Solutions Management: Implement and manage McAfee endpoint protection solutions. Monitor security alerts and respond to incidents promptly. Conduct regular security assessments and audits. Proprietary Cable Manufacturing and Soldering: Design, develop, and oversee the production of custom cable assemblies tailored to organizational needs. Perform precise soldering tasks to assemble and repair electronic components within proprietary cables, ensuring strong and reliable connections. Collaborate with internal teams to determine cable specifications and requirements. Ensure quality control and compliance with industry standards in cable manufacturing and soldering processes. Qualifications: Bachelors degree in information technology, Computer Science, or a related field. Minimum of 3 years of experience in IT support or a similar role. Proficiency in managing VMware environments and virtual machines. Strong knowledge of Active Directory and Group Policy management. Experience with Office 365 administration and support. Solid understanding of network protocols, configurations, and security practices. Familiarity with FortiGate firewalls and their configuration. Knowledge of Oracle Cloud Infrastructure (OCI) management. Experience with SIP phone systems and VoIP technologies. Proficiency in Windows operating systems and patch management. Experience using ManageEngine for IT operations. Familiarity with McAfee security products and endpoint protection. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Flexible to work in US Shift. Preferred Certifications: VMware Certified Professional (VCP) Microsoft Certified: Azure Administrator Associate CompTIA Network+ or Security+ Fortinet Network Security Expert (NSE) Oracle Cloud Infrastructure Certified Architect Associate ITIL Foundation Certification
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Job Summary: We are looking for a skilled and detail-oriented Patching Specialist with hands-on experience in managing patching activities across servers and endpoints . The role requires experience using ManageEngine Patch Manager Plus (or similar tools) and demands strong coordination, communication, and reporting skills in a global support environment. Key Responsibilities: Perform patching on Windows/Linux servers and endpoints using ManageEngine or similar patching tools. Plan and execute patching activities across scheduled maintenance windows in coordination with client teams. Monitor patch compliance and generate reports to ensure 100% patching coverage. Coordinate with application and infrastructure teams to minimize downtime and avoid business disruption. Troubleshoot patching failures and escalate issues where necessary. Maintain patch baselines, schedules, and automation policies. Collaborate with InfoSec and compliance teams for timely vulnerability remediation. Maintain documentation and logs of patching activities and procedures. Requirements: Minimum 3 years of experience in patch management for servers and endpoints. Proficiency in ManageEngine Patch Manager Plus , or equivalent (e.g., SCCM, WSUS, BigFix). Strong working knowledge of Windows Server , Linux , and endpoint operating systems. Familiarity with vulnerability management processes and compliance standards. Excellent email communication and documentation skills. Comfortable with working in a 24x7 rotational shift environment supporting US-based clients . Ability to troubleshoot patching issues across multiple environments. Strong organizational skills and attention to detail. Preferred Qualifications: ITIL Certification (preferred but not mandatory) Experience working in large-scale enterprise environments Familiarity with ticketing tools like ServiceNow or Jira
Posted 1 month ago
3.0 - 8.0 years
4 - 6 Lacs
Mumbai, Mumbai Suburban
Work from Office
We are seeking for a highly motivated Windows Administrator to Join our Team Designation- Windows Administrator Degree-Either B.C.A / BE (I.T) is required Experience-Minimum 3 Years Location - Mazgaon Microsoft Certification is Mandatory. Roles and Responsibility :- 1. Experience in Microsoft WSUS. 2. Patch Management for Windows. 3. Assessing the stability, security, and scalability of installed Windows Patches. 4. Installing or upgrading Windows systems and servers through WSUS. 5. Providing technical support for back-end system users. 6. Troubleshooting system and server errors after the patches install. 7. Reviewing system error logs and user-reported errors. 8. Monitoring and updating the Windows patches 9. Good knowledge on Ticketing Tool- Sapphire Tool 10. Creating and managing ticket templates: Develop ticket templates, workflows, and automations for each business function's service desk 11. Defining service level agreements (SLAs): Set service expectations by defining SLAs 12. Automating communication: Automate communication with end-users through customizable notifications 13. Creating canned responses: Create predefined responses for support queries and share them with other support staff 14. Creating notes and tasks: Create notes in a ticket to provide information to other support staff, and create "to-do" lists for a particular action on a ticket 15. Setting auto notifications: Set customized auto-notifications for create, update, and closure of a ticket.
Posted 1 month ago
6 - 11 years
3 - 7 Lacs
Hyderabad
Work from Office
About The Role Absolutely minimum skills/experience without which the daily work cannot be performed Additional skills that will enhance contribution to the role. Some of these could be acquired while on the project Demonstrated ability to build and support Windows Server Environments Familiarity with Disaster Recovery and High Availability Concepts In depth knowledge of at least one relevant Windows Server platform (2019, 2022) Fluency in at least one major shell scripting language (powershell, perl, python, ruby, etc) Proficiency in patching Windows vulnerabilities and resolving security related issues that arise Experience with Security Audits and fulfilling security requirements At least 3-5 years experience with VMware including patching, upgrades, and migrations A passion for problem solving In depth knowledge of Enterprise Backup Solutions Operating System hardening depth In depth knowledge of Enterprise Storage Solutions At least 5-7 years experience in enterprise-networking environment. Experience / familiarity with basic related technologies such as networking, relational databases (Oracle, MariaDB, SQL Server), clientserver architecture Experience in Automation (Powershell and/or scripting) Primary skills Microsoft Windows Server - 19-22, Oracle RAC, Maria DB and Microsoft SQL Demonstrated ability to build and support Windows Server Environments Familiarity with Disaster Recovery and High Availability Concepts In depth knowledge of at least one relevant Windows Server platform (2019, 2022) Fluency in at least one major shell scripting language (powershell, perl, python, ruby, etc) Proficiency in patching Windows vulnerabilities and resolving security related issues that arise Experience with Security Audits and fulfilling security requirements At least 3-5 years experience with VMware including patching, upgrades, and migrations. Secondary skills Disaster Recovery & High Availability, Patching, VMwareSystem Engineer (Windows) In depth knowledge of Enterprise Backup Solutions Operating System hardening depth In depth knowledge of Enterprise Storage Solutions At least 5-7 years experience in enterprise-networking environment. Experience / familiarity with basic related technologies such as networking, relational databases (Oracle, MariaDB, SQL Server), clientserver architecture Experience in Automation (Powershell and/or scripting)
Posted 1 month ago
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