Overseas coordinator

Role & responsibilities

• Coordinate with overseas clients for order updates, dispatch schedules, and shipment follow-ups.
  
• Draft professional emails and maintain fluent English communication (spoken and written) with international buyers.
  
• Handle export documentation including invoices, packing lists, shipping details, and certifications.
  
• Maintain and update data in Excel sheets for order tracking, inventory, and dispatch records.
  
• Coordinate with internal teams (production, QA, logistics) to ensure timely delivery of jewellery consignments.
  
• Possess strong product knowledge in gold, silver, diamond, and certified jewellery.

Preferred candidate profile

• Must have excellent spoken and written English for global client communication.
  
• Prior experience in jewellery export or international coordination preferred.
  
• Proficient in MS Excel and email drafting for reporting and daily correspondence.
  
• Strong understanding of jewellery products, hallmarking, and industry terms.