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6 - 10 years
15 - 20 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
Job Description An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Career Level - IC3 Responsibilities Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.
Posted 1 month ago
6 - 10 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Description Career Level - IC3 Responsibilities About You : You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Minimum Qualifications 6+ years of experience with Oracle HCM Cloud product / solutions. Expertise in implementing and/or supporting Oracle Fusion HCM Applications. Proficient in HCM modules, including but not limited to Payroll, OTL, Core HR, Compensation, Benefits, Talent Management, ORC etc. Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists. Excellent organizational and problem-solving abilities, capable of developing and adapting action plans. Preferred Qualifications BE, BTech, MCA or equivalent preferred. Other
Posted 1 month ago
6 - 10 years
14 - 19 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
General Qualifications An experienced functional consultant who has a solid understanding of basic business concepts and practices in the area of Supply Chain Management. The candidate should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need independent judgment. Responsibilities Works with the client to understand requirements, functionality and business processes Translate customer requirements into deliverable products and services Provide functional assessment of implemented solutions, with recommendations for enhanced processes, best usage of Oracle applications features and better performance results Develops test plans, procedures and running the tests accordingly Support Oracle SCM products and services in line with the contractual agreement Works with support to resolve Customers SRs. Conduct knowledge transfer sessions both within the Oracle team and to end users. Work closely with the technical team and delivery leaders to provide engagements work estimates and drive excellence in functional work. Proactively maintains knowledge of Oracle's current and future products/solutions offerings for the specified SCM area. Technical Qualifications 6-10+ years implementation experience of Supply Chain Management solutions Experience with multiple SCM applications is a plus especially Oracle EBS and Oracle SaaS At least 2 years in implementing SCM SaaS applications 1 full life cycle implementation of Oracles Cloud SCM solutions is a plus Strong functional and business knowledge of Order to Cash and Procure to Pay business processes Previous consulting experience Business analysis, requirements gathering, and workshop leadership skills Oracle Cloud Certification is a plus Other Qualifications: Excellent Analytical skills Strong English written/verbal communications Self-motivated individual who works well in a team environment Willing to travel to customer sites on a regular basis Experience in working as part of Global/ Matrixed/ Remote teams Self-driven, ability to work under minimal supervision Experience : 6-10+ years of overall experience in relevant functional roles. Career Level - IC4 Career Level - IC4 Responsibilities
Posted 1 month ago
3 - 5 years
11 - 16 Lacs
Hyderabad
Work from Office
As a member of Fusion Redwood Accelerated Adoption and Automation team you will be working with a set of cross functional highly focused team interacting with various technology teams within Oracles Next Gen Suite of applications to help customers adopt the new technological innovations likeRedwood for Fusion Apps. Personal Attributes: Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers. Highly flexible so you remain agile in a fast-changing business and organizational environment. Education Experience: BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered. Functional/Technical Knowledge Skills: Must have good understanding of Oracle Fusion SaaS Applications Should have experience working on customizations for at least one of the Oracle SaaS applications (e.g., Oracle HCM, SCM, ERP or CX) Technically strong with SQL, PLSQL, OTBI/ BIP reports, JavaScript, Java, etc. Knowledge of Oracle Visual Builder Studio personalization. Knowledge of DevOps (Agile methodology and CI/CD). Knowledge of Fusion Embedded GenAI Nice to have - familiarity with server-side languages like Java, Python, Node.js for complex logic implementation is an added advantage. 3+ years relevant working experience Career Level - IC3 Responsibilities As a member of Fusion Redwood Accelerated Adoption and Automation team you will be working with a set of cross functional highly focused team interacting with various technology teams within Oracles Next Gen Suite of applications to help customers adopt the new technological innovations likeRedwood for Fusion Apps.
Posted 1 month ago
6 - 11 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job Responsibilities: The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.As an Oracle HCM Cloud Techno/Functional specialist, you will be working both at offshore and onshore client engagements which involves implementation/Support of Oracle HCM Cloud modules. You will be interacting with the customer to understand their business processes and map them to HCM Cloud Modules. You will be expected to Design and develop solution and Support using Oracle HCM Cloud tools and technology to meet business requirement. Create comprehensive technical design document. Unit testing of the solution keeping end to end business flow in mind. Work as part of an existing team and communicate effectively with all the team member and business stake holders.Education & Experience:BE, BTech, MCA or equivalent preferred. Other qualifications with adequate experience may be considered. 6+ years relevant working experience ##Functional/Technical Knowledge & Skills: At least 6+ years of Oracle Fusion HCM implementations or Support exposure with module-leading hands on experience in any of the two HCM modules Exposure to HCM modules Core HR, Payroll, Absence, Talent Management, Compensation and Benefits. Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have exp. in client facing role and must have worked on Requirement Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Exposure to personalization Experience integrating with REST APIsStrong customer focus, excellent problem solving and analytical skills.# Personal Attributes:1. Self driven and result oriented2. Strong problem solving/analytical skills3. Strong customer support and relation skills4. Effective communication (verbal and written)5. Focus on relationships (internal and external)6. Strong willingness to learn new things and share them with others7. Influencing/negotiating8. Team player9. Customer focused10. Confident and decisive11. Values Expertise (maintaining professional expertise in own discipline)12. Enthusiasm13. Flexibility14. Organizational skills15. Values and enjoys coaching/knowledge transfer ability16. Values and enjoys teaching technical courses Note: Should be flexible to work in rotational shifts . Career Level - IC3 Responsibilities As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job Responsibilities: The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.As an Oracle HCM Cloud Techno/Functional specialist, you will be working both at offshore and onshore client engagements which involves implementation/Support of Oracle HCM Cloud modules. You will be interacting with the customer to understand their business processes and map them to HCM Cloud Modules. You will be expected to Design and develop solution and Support using Oracle HCM Cloud tools and technology to meet business requirement. Create comprehensive technical design document. Unit testing of the solution keeping end to end business flow in mind. Work as part of an existing team and communicate effectively with all the team member and business stake holders.Education & Experience:BE, BTech, MCA or equivalent preferred. Other qualifications with adequate experience may be considered. 6+ years relevant working experience ##Functional/Technical Knowledge & Skills: At least 6+ years of Oracle Fusion HCM implementations or Support exposure with module-leading hands on experience in any of the two HCM modules Exposure to HCM modules Core HR, Payroll, Absence, Talent Management, Compensation and Benefits. Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have exp. in client facing role and must have worked on Requirement Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Exposure to personalization Experience integrating with REST APIsStrong customer focus, excellent problem solving and analytical skills.# Personal Attributes:1. Self driven and result oriented2. Strong problem solving/analytical skills3. Strong customer support and relation skills4. Effective communication (verbal and written)5. Focus on relationships (internal and external)6. Strong willingness to learn new things and share them with others7. Influencing/negotiating8. Team player9. Customer focused10. Confident and decisive11. Values Expertise (maintaining professional expertise in own discipline)12. Enthusiasm13. Flexibility14. Organizational skills15. Values and enjoys coaching/knowledge transfer ability16. Values and enjoys teaching technical courses Note: Should be flexible to work in rotational shifts .
Posted 1 month ago
6 - 11 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Description Oracle Customer Success Services As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions. The Company Oracle is the worlds leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. We're using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business it's helping advance governments, power nonprofits, and giving billions of people the tools, they need to outpace change. For more information about Oracle, visit us at oracle.com. Position Overview: We are looking for Oracle Fusion HCM Technical Consultant with Overall 7 to 15 years of IT experience with at least 5 years of Fusion experience and remaining years of HCM domain experience in Oracle EBS. The selected candidates should be able to relocate to any one of the work locations (Bangalore, Hyderabad, Gurgaon) for forthcoming projects if selected, should also be willing work in shifts if required, our customers are spread across various countries. Expected to have very good functional & technical experience/knowledge in Oracle HCM Cloud Core HR, US Payroll, Absence, Time & Labor, Talent Management, Benefits, Compensation, Security, Workflow modules and Oracle HCM Cloud Technical skills - Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, data loading tools (HDL, PBL), HCM Extract.. Position is for a Support Analyst with a background in Oracle SAAS Suite of products Responsible for customer production support, tracking-incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. It an opportunity to work with Cloud and On Premise customers. This work includes: Work directly with Customers for Advising on complex use of Oracle products Resolving highly complex and mission-critical issues Serve as Situation Manager on highly sensitive issues Formal mentoring for promoting the technical and professional development of others Creation/review of Knowledge Articles Qualifications: Any professional qualification (BE/ B Tech/MCA/ MSc (Comp Science)). Must have Skills 8+ Years Lead Position with 4 + Years in Fusion HCM and EBS HRMS Experience Primary Skill Set: HDL, Extracts, BI Publisher, Personalization, HCM Data Model Primary Module Skill Required 1) Core HR, 2) Fusion Payroll, 3) Fusion Time and Labor, 4) Fusion Benefits Secondary Module Skill Required 1) Talent Management, 2) Compensation Job Description Should have 5+ years of experience in Oracle HCM Cloud implementation & support. Should have worked in 3 or more Oracle HCM Cloud implementation or support projects as a Techno Functional consultant. As a Techno Fictional Functional consultant should have experience in implementing & Supporting Oracle HCM Cloud modules - Core HR, US Payroll, Absence, Benefits, Time & Labor, Talent Management, Compensation. Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have exp. in client facing role and must have worked on Req. Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Career Level - IC3 Responsibilities The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts Conduct training and knowledge sharing sessions Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations Knowledge on Security setup would an added advantage. Must have very good communication skills , Must be a team player, willing to learn new technologies Must work in rotational shifts INCLUDING night shifts Experience and Expertise in the following areas is seen as an advantage: XML Java, J2EE and Oracle ADF SOA and Web Services PL/SQL, Forms , Reports , Unix Shell Scripts Discoverer , Workflow, BI Publisher / OTBI Reports Java / JSP Web ADI ,OAF , ADF PaaS Integrations, OIC, SOA, Web Services Javascript, jQuery, KnockoutJS, NodeJS , HTML, CSS, python HCM Extract , HDL File Transfers Others Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with customers and follows through on all assignments and takes ownership of customer issues Seeks innovative ways to improve the process of delivering solutions to customers Strong written and verbal English communication skills; multi-lingual a plus
Posted 1 month ago
6 - 10 years
5 - 10 Lacs
Hyderabad
Work from Office
Job Description BE, BTech, MCA, MBA(HR) preferred. The candidate must have experience in at least 3 full project lifecycles of Project modules implementation. At least 6+ years of Oracle Fusion HCM implementations or Support exposure with module-leading hands on experience in any of the five HCM modules from below Core HR, Absence Management, ESS, Payroll, Learning, HR Helpdesk, workforce Compensation, OTL for projects, ORC, Talent Management (Goals, Performance & Succession) Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have exp. in client facing role and must have worked on Requirement Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Career Level - IC3 Responsibilities Collaborating with clients to gather business requirements and translating them into technical configurations and customizations for Oracle HCM Cloud modules Configuring Oracle HCM Cloud solutions to align with business processes for Core HR, Payroll, Workforce Compensation, and other listed modules. Developing and deploying custom BI Publisher reports, OTBI dashboards, and HCM Extracts tailored to client requirements across Core HR, Payroll, and Absence Management. Creating and maintaining fast formulas for payroll calculations, absence accruals, and validations to meet business rules. Designing and implementing system integrations using HCM Data Loader (HDL), Integration Cloud Services (OIC), and REST APIs for seamless data flow between Oracle HCM and third-party systems like payroll providers or recruiting platforms. Supporting data migration processes by preparing, validating, and loading employee, payroll, absence, and other related data using HDL and Spreadsheet Loaders. Managing configurations for Talent Management modules (Goals, Performance & Succession) to support strategic organizational objectives. Implementing and configuring Oracle Recruiting Cloud (ORC) to streamline the recruitment lifecycle, including job requisitions, candidate management, and onboarding. Setting up Oracle Learning Cloud to enhance training delivery, course management, and learner engagement. Configuring Oracle Time and Labor (OTL) for Projects to manage employee time tracking and project costing accurately. Handling Workforce Compensation configurations to support salary planning, bonus distribution, and other compensation management processes. Troubleshooting and resolving technical issues related to ESS, HR Helpdesk, and other self-service functionalities. Applying quarterly patches and updates, ensuring custom configurations and extensions remain compatible with the latest Oracle HCM Cloud releases. Documenting technical specifications, configurations, and workflows for modules such as Absence Management, Payroll, and Talent Management for audit and knowledge-sharing purposes. Providing end-user training and post-implementation support for Oracle HCM Cloud modules, ensuring smooth adoption by client teams. Collaborating with cross-functional teams, including functional consultants, project managers, and developers, to deliver complex Oracle HCM projects within deadlines and budget constraints. Mentoring junior technical consultants on Oracle HCM Cloud technical components and best practices.
Posted 1 month ago
6 - 10 years
9 - 14 Lacs
Hyderabad
Work from Office
Job Description As an HCM Consultant on this team, you will be responsible for supporting Fusion applications (any HCM modules). You will engage customers to understand and map their business processes, design, and develop solutions using Oracle Fusion tools, create technical design documents, and perform unit testing with a comprehensive business flow in mind. You will collaborate with team members and communicate with business stakeholders. You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Minimum Qualifications 6+ years of experience with Oracle HCM Cloud product / solutions. Expertise in implementing and/or supporting Oracle Fusion HCM Applications. Proficient in HCM modules, including but not limited to Payroll, Core HR, Compensation, Benefits, Talent Management, ORC etc. Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists. Excellent organizational and problem-solving abilities, capable of developing and adapting action plans. Career Level - IC3 Responsibilities About You : You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications. You are willing to work evening and night shifts on a rotation basis. Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills. You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively. You have excellent communication skills. You can clearly explain complex technical concepts. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
Posted 1 month ago
6 - 10 years
6 - 11 Lacs
Bengaluru
Work from Office
Job Description Oracle HCM Functional Modules - Core HR, Payroll, Absence Management and Benefits.Oracle HCM Cloud Technical skills - Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, data loading tools (HDL, HSDL), HCM Extract. Job Description At least 2-3 Oracle Fusion HCM implementations or Support exposure with module-leading hands on experience in any of the two modules Should have experience in implementing and supporting US/UK Payroll customerStrong functional troubleshooting skills in Oracle Cloud HCM modules. Should know all the details Statutory Submissions like FPS, EPS, HMRC submission, P60, P45, P9, P6 etc. Should set up Business Group, Organizations, Departments, Divisions, Operating Units, etc. Should create Key Flex Fields, Descriptive Flex Fields, SIT and EIT for employees of the organization. Should define all necessary pay components and link with appropriate elements for payroll processes. Should compute of Overtime, Bonus elements, other beneficial elements and Configuring Oracle Retro & Proration Process in Payroll. Should design payslip and develop various statements, and reports pertaining to Payroll processes. Should be able to write Fast Formula needed and work on Approval Management Engine. Worked on end to end implementation in Global HR, Payroll, Compensation and Benefit modules, creating value sets and using them in flex fields like Descriptive / Extensible. Experience in Element Configuration using Payroll Batch Loader, has good knowledge of fast formulas and wrote fast formulas for Payroll module. Ability to work on various assignments simultaneously Good to have adequate knowledge in writing SQL/PLSQL queries to develop the reports Absence Management Experience in creating workflow and security for the module Exposure to personalization Career Level - IC3 Responsibilities The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
Posted 1 month ago
12 - 20 years
45 - 50 Lacs
Bengaluru
Work from Office
Job Description About Oracle Customer Success Services Who better to support Oracle...than Oracle? With over 20 years of providing dedicated support to more than 6,000 companies in 100 different countries, services are designed to meet the ever-evolving needs of our customers. By working with them to understand their unique requirements and business goals, Customer Success Services helps them embrace the right technology to shape their future and achieve more. When business continuity is crucial and you need mission-critical support, Oracle Customer Success Services offers proactive guidance and preventative services delivered by a dedicated support team. This mission-critical support is to drive high availability across the entire Oracle IT stackfrom applications, middleware, and database to servers, storage, and network devices. Oracle Customer Success Services, delivers the high availability and mission-critical support businesses demands. A team of Advanced Support Engineers work closely with customers, both onsite and remotely, to provide 24/7 personalized support. The team combines the knowledge of customer environment and expertise from Oracle Support and Product Development, to help resolve critical issues. Customer Success Services-Oracle SAAS - Fusion HCM Functional Lead Position Overview: We are looking for Oracle Fusion HCM Functional Consultant with Overall 12 to 20 years of IT experience with at least 8 years of Fusion experience and remaining years of HRMS/ERP domain experience in Oracle EBS. The selected candidates should be able to relocate to any one of the work locations (Bangalore, Hyderabad, Gurgaon) for forthcoming projects if selected, should also be willing work in shifts if required, our customers are spread across various countries. Must have good understanding of the following Oracle Cloud HCM version 12+ capabilities. We are looking for a Functional person who has real-time hands-on product and/or functional experience; and/or worked with L3 level support; and/or having equivalent knowledge. Position is for a functional Support Professional, preferably with implementation background in Oracle Cloud HCM Applications. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional issues of complex and critical service requests. The focus of this position is to provide Customer Service on functional level and to ultimately drive complete and total resolution of each issue reported by customer. Position is for a Support Analyst with a background in Oracle SAAS Suite of products Responsible for customer production support, tracking-incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The key skills put to use on a daily basis are - high level of functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. It an opportunity to work with Cloud and On Premise customers. This work includes: Work directly with Customers for Advising on complex use of Oracle products Resolving highly complex and mission-critical issues Serve as Situation Manager on highly sensitive issues Formal mentoring for promoting the functional and professional development of others Creation/review of Knowledge Articles Qualifications: Any professional qualification (BE/ B Tech/MCA/ MSc (Comp Science)). Must have Skills Fusion HCM Functional Consultant (80% Functional + 20% Technical) with Overall 12 to 20 years of IT experience with at least 8 years of Fusion experience and remaining years of HRMS domain experience in Oracle EBS Primary Module Skill Required At least 1 to 2 Oracle Fusion HCM implementations or Support exposure with hands on experience in 3 to 4 HCM modules below. Preferably in Core HR, ORC and Compensation. Fusion Core HRORC Fusion Compensation. Fusion Learning Fusion AbsenceFusion PayrollFusion Time and LaborFusion Benefits Fusion Talent Management. Job Description Fusion HCM Functional Consultant (80% Functional + 20% Technical) with Overall 12 to 20 years of IT experience with at least 8 years of Fusion experience and remaining years of HRMS domain experience in Oracle EBS. Should have worked in 3 or more Oracle HCM Cloud implementation or support projects as a Functional consultant. Should have Strong HCM business processes knowledge and concepts. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud HCM Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud HCM Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Integration and Personalization. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud HCM Strong problem solving skills. Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities. Strong team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis. High flexibility so you remain agile in a fast changing business and organizational environment. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Career Level - IC4 Responsibilities Job Responsibilities: The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts Conduct training and knowledge sharing sessions Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations Knowledge on Security setup would an added advantage. Must have very good communication skills , Must be a team player, willing to learn new technologies Must work in rotational shifts INCLUDING night shifts Experience and Expertise in one of the following areas is seen as an advantage: XML Java, J2EE and Oracle ADF SOA and Web Services PL/SQL, Forms , Reports , Unix Shell Scripts Discoverer , Workflow, BI Publisher / OTBI Reports Java / JSP Web ADI ,OAF , ADF PaaS Integrations, OIC, SOA, Web Services Javascript, jQuery, KnockoutJS, NodeJS , HTML, CSS, python HCM Extract , HDL File Transfers Others Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with customers and follows through on all assignments and takes ownership of customer issues Seeks innovative ways to improve the process of delivering solutions to customers Strong written and verbal English communication skills; multi-lingual a plus Self driven and result oriented Strong problem solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis.
Posted 1 month ago
- 2 years
8 - 13 Lacs
Bengaluru
Work from Office
Job Description Job Description: We are looking for an enthusiastic Oracle Technical Consultant with 1-3 years of experience to join our team. The ideal candidate will work on developing, implementing, and supporting Oracle solutions to meet business needs. Key Responsibilities: Collaborate with functional teams to gather and understand business requirements. Design, develop, and customize solutions using Oracle tools and technologies. Work on integration projects involving Oracle Cloud, PeopleSoft, or EBS applications. Debug, troubleshoot, and resolve technical issues effectively. Document technical designs, solutions, and processes to ensure project alignment and knowledge sharing. Provide post-implementation technical support and participate in system upgrades. Skills and Expertise: Candidates should have expertise in at least one or more of the following areas: Databases: SQL, PL/SQL Programming Languages: Java, Python Oracle Development Tools: APEX (Application Express), VBCS (Visual Builder Cloud Service), OIC (Oracle Integration Cloud) Cloud Applications: Oracle HCM Cloud ERP Solutions: PeopleSoft, Oracle EBS Qualifications: Bachelors degree in Computer Science, Information Technology, or a related discipline. 1-3 years of experience in Oracle development, implementation, or support. Strong problem-solving and analytical skills. Good communication and interpersonal skills for stakeholder collaboration. Preferred Qualifications: Exposure to Oracle Fusion Applications or Oracle Cloud Infrastructure (OCI). Relevant Oracle certifications. Experience working in an Agile environment. Why Join Us? Work on cutting-edge Oracle technologies. Join a collaborative team of skilled professionals. Opportunities for career development and upskilling. Attractive employee health benefits covering both inpatient and OPD Career Level - IC1 Responsibilities Job Description: We are looking for an enthusiastic Oracle Technical Consultant with 1-3 years of experience to join our team. The ideal candidate will work on developing, implementing, and supporting Oracle solutions to meet business needs. Key Responsibilities: Collaborate with functional teams to gather and understand business requirements. Design, develop, and customize solutions using Oracle tools and technologies. Work on integration projects involving Oracle Cloud, PeopleSoft, or EBS applications. Debug, troubleshoot, and resolve technical issues effectively. Document technical designs, solutions, and processes to ensure project alignment and knowledge sharing. Provide post-implementation technical support and participate in system upgrades. Skills and Expertise: Candidates should have expertise in at least one or more of the following areas: Databases: SQL, PL/SQL Programming Languages: Java, Python Oracle Development Tools: APEX (Application Express), VBCS (Visual Builder Cloud Service), OIC (Oracle Integration Cloud) Cloud Applications: Oracle HCM Cloud ERP Solutions: PeopleSoft, Oracle EBS Qualifications: Bachelors degree in Computer Science, Information Technology, or a related discipline. 1-3 years of experience in Oracle development, implementation, or support. Strong problem-solving and analytical skills. Good communication and interpersonal skills for stakeholder collaboration. Preferred Qualifications: Exposure to Oracle Fusion Applications or Oracle Cloud Infrastructure (OCI). Relevant Oracle certifications. Experience working in an Agile environment. Why Join Us? Work on cutting-edge Oracle technologies. Join a collaborative team of skilled professionals. Opportunities for career development and upskilling. Attractive employee health benefits covering both inpatient and OPD
Posted 1 month ago
1 - 2 years
4 - 9 Lacs
Hyderabad
Work from Office
HCM FUNCTIONAL CONSULTANT - ORACLE FUSION ROLE OBJECTIVE The role holder will be responsible for the design, build, and configuration of Oracle applications across the following modules to meet customer business process requirements: Core HR Payroll Absence Management Oracle Time and Labour KEY ACCOUNTABILITIES Demonstrate the Business processes and standard functionality of the required modules to the customer / business users Lead the business requirements gathering and document the current / future business processes as per the project methodology and document templates Apply Application knowledge to map the business requirement to system standard processes and analyse gaps; provide workarounds/ custom processes to the gaps as per business processes mapping Manage complex business processes and customer expectations by advising on best practices and driving to standard configuration Design & document custom reports / custom processes/ interfaces requirements and liaise with technical teams for development, test and release the same to business users Conduct User Acceptance Testing (UAT) and Preparation of UAT Scripts Conduct User Training and Preparation of User Guides Collaborating with team members to ensure the timely completion of Data Migration and offshore project activities Keep updated with the latest functionalities released as per the Quarterly Updates from Oracle Raising SRs with Oracle support for bugs and coordinating with team for testing the application SKILLS Good written and oral communication skills Excellent problem solving and analytical skills Flexibility and adaptability Good organizing skills Must be a good team player Attention to details Commitment to learn and pursue growth EXPERIENCE Over 1 year of experience in technical development with a strong focus on SQL and PL/SQL Proven hands-on expertise in SQL and PL/SQL development, including: Writing complex SQL queries for data retrieval, aggregation, and reporting Developing and optimizing stored procedures, functions, packages, and triggers Performing data analysis, data cleansing, and query performance tuning Successfully completed at least 2 end-to-end project implementation cycles, preferably within large-scale organizations or enterprise environments EDUCATION & QUALIFICATION Bachelors Degree in Engineering/ Technology or Computer Science Masters Degree in Business Management / HR is preferred Certification(s) from Oracle is highly desirable / preferred Technical expertise in oracle applications is desirable IMPORTANT - Onsite Travel is mandatory
Posted 1 month ago
3 - 8 years
0 - 3 Lacs
Bengaluru, Hyderabad
Work from Office
Role : Oracle Fusion HCM Functional Consultant Skills : Oracle HCM,Migration EXP : 3 - 10years Location : Bangalore , Hyderabad
Posted 1 month ago
3 - 8 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle HCM Cloud BI Reporting and Analytics Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions that align with organizational goals and enhance operational efficiency. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to understand project requirements and deliver high-quality solutions. Develop and maintain applications using Oracle HCM Cloud BI Reporting and Analytics. Troubleshoot and debug applications to ensure optimal performance. Implement best practices for application development and deployment. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Oracle HCM Cloud BI Reporting and Analytics. Strong understanding of data modeling and database concepts. Experience in developing and optimizing SQL queries. Knowledge of Oracle Cloud technologies and integration tools. Hands-on experience with BI tools such as OBIEE or Power BI. Additional Information: The candidate should have a minimum of 3 years of experience in Oracle HCM Cloud BI Reporting and Analytics. no location constraints A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
4 - 9 years
1 - 6 Lacs
Pune
Work from Office
Role: Oracle HCM Technical Lead EXP: 4-15 YEARS LOCATION: PUNE
Posted 1 month ago
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