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AMERICAN EXPRESS
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Operations Support Professional

Operations Support Professional

AMERICAN EXPRESS

1 - 2 years

2 - 6 Lacs

Gurugram

Posted:2 weeks ago| Platform:

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Skills Required

Career development Manager Internal Audit Manager Quality Assurance Analytical Risk assessment operational risk management Wellness Operations Monitoring Testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Control Management Risk Pillar Copy (Risk ID, Assessment, Testing and Reporting): The objective of the GS Control Management Testing team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GS to ensure adherence to regulatory standards, Amex policy and enhance the BUs resilience through managing a clear methodology of inherent and residual risk.

Band Level Copy: GS Control Management is looking for a Testing Analyst responsible for performing testing and driving controls across GS processes as a member of the Control Management Testing team. This group performs research-based monitoring of processes across all GS functional areas & markets to identify and remediate misconduct.

The GS Control Management Testing Analyst will:

Perform Control Management Testing activities for across testing formats like RBST, PBST, Conduct Risk etc. within required timelines

Ensure day to day operations are conducted in compliance with regulatory and legal requirements, as well as our company policies

Review and enhance policies and procedures for accuracy and clarity in execution

Participate in brainstorming sessions and calibration call sessions to identify compliance, policy, procedural, case auctioning and system gaps

Develop solutions with peers, leaders and assigned business partners to close identified gaps

Regularly review processes and procedures for effective controls

Identify opportunities for enhancements and challenge the status quo

Required Qualifications:

Demonstrates strong proficiency in both spoken and written English.

Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Strongly demonstrates success in creating and delivering presentations to large / senior / ambitious audiences, a plus

Proven track record to manage multiple priorities effectively with a track record of getting results effectively while meeting deadlines

Positive relationship and collaboration skills, including the ability to work in a highly matrixed environment

Preferred Qualification s:

1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities

Bachelors degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous

Experience in at least one of the following:

o Supporting identification of operational risks throughout business processes and systems

o Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met

o Supporting independent control monitoring, including identification of control improvements

o Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing

o Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes

ORMCM

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AMERICAN EXPRESS

Financial Services

New York NY

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Operations Support Professional