Operations Support

You will be responsible for managing customer complaints and ensuring timely resolution, preparing regular reports, and conducting data analysis for performance tracking and improvement. Additionally, you will provide support to the operations team, verify Field Technician bills, track FT attendance, and plan for the next day. You will also be involved in preparing ODI sheets, following up on faults with customers, monitoring operational metrics, and overseeing faults. This role offers hands-on exposure to core operations and field management, providing a practical understanding of scheduling and customer service in real-time environments. You will have the opportunity to collaborate with billing, field, and planning teams. A job offer will be provided based on performance and requirement after the completion of one year. As an ideal candidate, you should be a student in the final semester or a recent graduate of BBA/MBA (Operations), BCA/B.Com with strong communication skills (verbal & written). You should be proficient in Microsoft Word, Excel, and Google Maps, possess an active problem-solving ability, decision-making skills, and have an analytical mindset for handling data and reports. This is a full-time or internship position with a contract length of 12 months, operating on a day shift schedule. Performance bonuses are available. A Bachelor's degree is preferred, and the work location is in Mohali, Punjab. The application deadline is 30/07/2025, and the expected start date is 01/08/2025.,