Operations Intern

Job Description

About the Role : We are looking for a detail-oriented and proactive Operations Intern to support our delivery and back office teams in a fast-paced offshoring environment. This internship provides a valuable opportunity to gain hands-on experience in business operations, process optimization, client coordination, and internal reporting. Key Responsibilities: Coordinate with internal teams (e.g., Delivery, HR, Finance, Client Solutions) to facilitate smooth onboarding, resourcing, or project transitions Assist with daily operational tasks including tracking deliverables, updating internal systems, and supporting process workflows Maintain and update reports, trackers, and dashboards to ensure accurate and timely data availability Support documentation of standard operating procedures (SOPs), project plans, and client updates Help identify areas for operational improvement and contribute to process efficiency initiatives Participate in meetings and take detailed notes, highlighting key actions and follow-ups Assist in creating presentations or status updates for internal or client-facing use Qualifications: Pursuing a bachelors/masters degree in any field Strong collaborative, time management skills Proficiency in Microsoft Excel, Word, and PowerPoint Excellent written and verbal communication skills Ability to multitask and work in a deadline-driven environment What You'll Gain: Exposure to real-world business operations in an offshoring and client-service environment Experience working cross-functionally with global teams Insight into process management, service delivery, and client engagement Mentorship and learning opportunities with experienced operations professional