Operations Executive

As an Operations Executive specializing in Reconciliation & Settlement within the Forex Card Program, you will be responsible for managing the meticulous tasks of reconciling Forex Card transactions, handling settlements, managing chargebacks, and resolving disputes efficiently. Your role will involve ensuring the accurate validation of transactions across Visa/Mastercard networks, internal ledgers, and bank settlements. Your primary responsibilities will include: - Conducting daily reconciliation of Visa/Mastercard settlements, switch data, and customer ledger. - Resolving mismatches, refunds, chargebacks, and disputes adhering to network rules. - Tracking revenue generated from FX markup/interchange and preparing settlement reports/MIS. - Collaborating with banks, networks, and internal teams to address any issues effectively. - Ensuring compliance with regulations set forth by RBI and card networks. To qualify for this position, you should possess: - A Bachelor's degree in Commerce/Finance or a related field. - 3-5 years of experience in card operations, preferably within Forex, with a strong background in Visa/Mastercard reconciliation. - Proficiency in Excel, CMS, and other reconciliation tools. - Knowledge of RBI guidelines, GL entries, and the transaction lifecycle. - Strong analytical and communication skills. Preferred qualifications include a background in FinTech/banking and experience with Visa Online/Mastercard Connect portals. This is a full-time position with industry-standard compensation. Key skills for this role include expertise in Excel, Forex card reconciliation, GL entries, settlement processes, effective communication, analytical capabilities, knowledge of RBI guidelines, reconciliation tools, transaction lifecycle, and dispute resolution techniques.,