805 Operational Risk Jobs - Page 25

Job summary: At Compliance Conduct and Operational Risk division, as a trade surveillance personnel you would be responsible for identifying potential instances of market abuse, notably insider trading and market manipulation using well known surveillance systems, conducting surveillance of activities in Firm and Employee accounts to comply with the information barrier and restricted list policies. The trade surveillance team would be responsible for looking into the risks across markets using the established surveillance program to safeguard the firm against any reputational and/or financial risk while complying with internal policies and regulatory requirements. Job Responsibilities: Reviewing Trade surveillance alerts and conducting analysis of trading and market activity for asset class and programs such as Equities, Information barriers, Fixed income, Futures/ Options and Asset management Properly documenting the review and disposition of the exceptions as well as escalating matters appropriately Working with business and compliance stakeholders to identify potential market misconduct and technical rule violations and disposition, accordingly, include through interaction with regional Surveillance teams Conducting alert-based reviews for potential violations of laws, rules, and regulations. Work along with peers, handle multiple reports, engage in result-oriented tasks in a fast-paced environment. Identifying areas for process improvement and contribute towards the same Additional duties as assigned & Identifying areas for process improvement and contribute towards the same Identify key issues, risks, trends, observations and have them highlighted to management/key stakeholders Required qualifications, capabilities, and skills: Qualified graduate with minimum of 6 years of trade surveillance / product experience with exchange traded products (including equities, futures and Fixed income) and/or information barriers / Asset management An understanding of markets and potential market manipulative behavior and a demonstrated ability to conduct reviews relating to regional rules and regulations Experience with reviewing trading activity for Compliance and familiarity with securities laws and regulations for identifying potential trading violations Preferred qualifications, capabilities, and skills: Experience with SMARTS, Actimize or similar Trade surveillance systems is a plus Experience with navigation and sourcing of information in Bloomberg/public sources Working Knowledge of securities markets preferred

The KYC Audit & Exam team is part of the wider Client Operations team, with a particular focus on regulatory, external and internal audit and exams relating to AML/KYC activities across the EMEA region. As an Audit & Exams Vice President in the Client Operations team, you will lead exams in relation to KYC, AML and Regulatory risk. You will partner closely with key Business and Operations teams, Compliance, Internal Audit, External Regulators, and Senior Management to proactively mitigate risk. In this role, you will leverage your strong stakeholder management experience and ability to influence at senior levels. Your deep understanding of the Regulatory and Audit environment in Financial Services will be key to your success. Job responsibilities: Lead engagements across a range of specialist areas including AML/KYC, Regulatory engagements, Internal audits and Issue management. Develop oversight, mitigation and escalation of all risk (operational, reputational, financial, regulatory etc.) that may impact on EMEA Client Onboarding. Assist in developing an appropriate risk culture across the Client Onboarding team and key partners. Assist in issue management through proactive management of Action Plans including analysis of solutions, plan proposal, oversight of plan tasks, validation, manage chain of approvals and closure. Maintain strong working relationships with key business stakeholders, Compliance, Control Management, Business Management, Product & Platform and Technology on fulfilling responsibilities of the risk team in EMEA. Required qualifications, capabilities and skills: A Bachelors degree or equivalent experience is required, along with experience in the financial services industry, demonstrating knowledge of AML/KYC and Economic Sanctions. Candidates should be enthusiastic, self-motivated, effective under pressure, and possess a strong sense of ownership and accountability, with excellent communication skills to present complex issues to key stakeholders. Proficiency in MS Excel (pivot tables, v-lookups, etc.), PowerPoint, Word, and Visio is essential, with knowledge of Alteryx, and fluency in English. Preferred qualifications, capabilities and skills: A background in controls, audit, operational risk, legal, or compliance is preferred, with a proven track record of consistent delivery in a fast-paced environment and strong analytical and organizational skills.

About The Role : Job TitleDivisional Risk and Control Specialist, VP LocationMumbai, India Role Description The Divisional Control Office(DCO) is a 1st Line of Defence (1st LoD) function. Its primary objective is to support the front office in executing Non-Financial Risk framework for its business line. The primary responsibility of the Risk Analyst within the DCO would be to support the Risk and Control Assessment (RCA) process. The RCA is a key component of the Banks Non-Financial Risk (NFR) Framework to enable the effective profiling, monitoring, and management of Divisional NFR. The responsibilities would also include control testing, incident research, remediation and other ad hoc control initiatives and projects. Working closely with teams in and out of the division to understand risks impacting the group on a dynamic basis. The DCO team is principally responsible for Identification and mitigation of non-financial risks (regulatory, conduct and systemic) Supporting the operations of an efficient supervisory and conduct framework. Ensuring the governance of a divisions audit portfolio Driving Change the Bank initiatives to support the control framework. In addition to working closely with the functional heads, the groups reach and interaction is broad, including engagement with the Divisional Control Officer (DCO) colleagues and those functions forming the 2nd and 3rd LoD, for example Compliance, Anti Financial Crime (AFC), Non-Financial Risk Management (NFRM), Legal, Group Audit and others. This role will be to support the Global DCO function in various capacities. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The individual within the team would be primarily responsible for RCA and would be required to Collate and analyse contextual data and relevant data triggers (including read across from other assessments) to inform an accurate and up to date view of the Risk Profile as well as Emerging Risks. Update the Inherent Risk, Control Suite & Residual Risk rating and supporting rationale, liaising with Risk Types SMEs in their business. Consider the combined effectiveness of individual Key Controls, leveraging available individual Control certification & assessment from Control Owners, and individual Control Assurance results for Control Suite ratings. Participating in RCA workshop to ensure Risks are discussed and mitigation decisions are documented in the RCA tool. Creating an RCA snapshot in the tool as a point-in-time Risk Profile for the division and coordinating capture of unresolved 2nd LoD challenges and obtain sign off from the Business. The individual would also be responsible for Creation and delivery of senior management reporting to support decision making. Lead change initiatives e.g. planning, coordinating with various teams, tracking progress, and escalating where necessary. Running Non-Financial Risk related meetings, as required Ensure Key Operating Policies & Procedures are fully documented and up to date. Perform and monitor level 1 controls and ensuring control inventory is kept up to date. Initiate level 1 controls enhancement and automation Manage all aspects of Front Office Operational risk including operational and financial integrity issues, Self-Identified Issues, Audit Findings Provide support for audit reviews and compliance testing. Monitor the risk remediation/implementation on key issues. Provide analytical support to the DCO team and senior management decision making. Manage ad-hoc tasks as and when required. Your skills and experience Post Graduate with relevant experience Work experience in banking domain working on regulatory projects/ operational risk management. Strong interpersonal and excellent verbal and written communication skills. Experience in conducting and driving meetings with senior stakeholders. Able to work as part of a global team. Strong computer skills, particularly in dealing with high volume of data, management of databases and Excel. Advanced exposure to Word and PowerPoint is must. Strong analytical skills and ability to formulate clearly and present information in a compelling manner. Confident to question the status quo business practice / existing control framework. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

The Control Testing with Banking Domain Knowledge role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Control Testing with Banking Domain Knowledge domain.

Senior Internal Auditor - India, Chennai - Hybrid, Office-Based ICON plc is a world-leading healthcare intelligence and clinical research organization. We re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development Reporting to the Senior Manager of Internal Audit, you will join a fast paced and dynamic internal audit team supporting ICONs mission - to help its clients accelerate the development of drugs and medical devices that save patient lives and improve their quality of life. As a key member of the ICON Group Internal Audit team, you will perform internal control, financial and operational audits for ICON plc, with emphasis on global project governance and risk assurance. What You Will Be Doing: Manage various Sarbanes-Oxley (Sox) testing and reporting requirements across ICONs Divisions globally. Lead walkthroughs and risk assessments with process owners Review documentation and assess results to ensure adequate control design and identification of key controls Serve as a main SOX contact for coordination with external auditors related to testing requirements/requests and issues Perform risk based internal audit assignments across ICONs Divisions globally. Consistently evaluate the adequacy and effectiveness of internal controls and compliance, relating to risks across all aspects of ICON. Co-ordinate & deliver quality audit reports containing realistic recommendations, agreed with Management ensuring they are achievable, cost effective and contribute to the business. Play an active role in ensuring any potential operational risk issues and matters, are monitored and communicated effectively. Collaborate with the Senior Manager of Internal Audit on relevant Audit Committee engagements. Analyse large amounts of data in an efficient and accurate manner, using your IT acumen. Familiarise yourself with the In-house SOX tool and look for ways of enhancing its use. Foster good working relationships with global cross-function teams in the business. Promote the Internal Audit brand internally and encourage stakeholders to engage with Internal Audit. Motivate, coach and develop more junior team members to excel in their roles and advance professionally. Your Profile: Bachelors degree in Accounting, Finance, or a related field (Relevant certifications such as CPA, CIA, or CISA are a plus). Must have extensive SOX experience to be considered for this role Big 4 trained preferred 3 years + Audit experience required Post qualification experience in industry preferred Strong Analytical Skills with Good IT Acumen. Strong report writing skills, excellent attention to detail and time management skills What ICON can offer you: Our success depends on the quality of our people. That s why we ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family s needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family s well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Role & responsibilities About the job At Sanofi we chase the miracles of science to improve peoples lives. We are dedicated to making a positive impact on the lives of the patients and families we serve, and we accomplish our goals through world-class research and with the compassion and commitment of our employees. As we continue to transform the practice of medicine, the next chapter of Sanofis Play to Win strategy will require a focus on delivering transformation and simplification of our core processes, optimizing resource allocation and deployment to fuel business growth and investment in science. To facilitate this transformation, a new Business Operations Business Unit is being established, bringing together existing business service activities, and driving further expansion of centralized services at scale into a global unit, with a focus on driving simplification, efficiency, and productivity. This new Business Unit will enable the delivery of best-in-class business support capabilities across the organization, incorporating and engaging disparate teams from across areas such as R&D, M&S, the Corporate Functions and GBUs into new global Service Delivery Towers with initial services spanning Commercial, Finance, Procurement and People & Culture. Reporting to the Head of Procurement Risk Assurance, the Risk Assurance Analyst plays a critical role in assessing and managing risks. The incumbent supports the development and execution of strategies to ensure sustainable supplier relationships align with Sanofi's business objectives. Responsibilities: Risk Assessment : Conduct vendor risk assessments, ensuring third-party services and products align with internal risk and security policies. Regularly review vendor performance and risk exposure, working with procurement and legal teams as necessary. Compliance : Collaborating with procurement teams to drive adherence and enhance controls across the E2E Procurement lifecycle. Ensure compliance with relevant industry standards and regulatory requirements. Reporting and Data Visualization: Generate regular reports and dashboards for TPRM process and Supplier risk factors, compliance metrics, and key performance indicators for stakeholders and leadership. (Power BI, COUPA Analytics preferred) Collaboration: Work closely with Procurement, GBUs and Risk Domain Experts to integrate risk management practices into the supplier relationship lifecycle. Continuous Improvement: Identify opportunities for enhancing risk management processes, implementing best practices to drive positive outcomes. share resume to nedunuri.saikumar@manpower.co.in IT ISA CONTRACTUAL ROLE FOR 1 YEAR AND WILL BE RENEWED YEARLY

Department Fund Servicing & Oversight Reports To Global Head of Fund Solutions Level Senior Manager About your team Fund Servicing and Oversight (FSO) is a key function within Asset Management Delivery, responsible for ensuring seamless execution of fund services across FILs investment vehicles including retail funds, segregated mandates, real estate funds, private asset funds, and other products. The team supports the full operational lifecycle, spanning Fund Accounting, Asset Servicing, IBOR Operations, Alternative Assets, Fund Solutions, and Shared Services. FSO ensures these services are delivered efficiently, accurately, and in line with regulatory obligations. Within FSO, the Fund Solutions team drives the design, delivery, and oversight of operational change initiativesranging from regulatory-driven transformations to strategic platform enhancements. About your role The IBOR Delivery role within Fund Solutions is responsible for leading the implementation of operational change initiatives, with a strong focus on Middle Office and IBOR transformation. This includes delivering solutions that meet client, operational, and product requirements while integrating process improvements, technology upgrades, and regulatory changes. Following the implementation of FILs Investment Book of Record (IBOR), which provides a consolidated positions and cash dataset for front office and compliance functions, you will play a key role in driving initiatives to enhance and future-proof the operating model. This involves close collaboration with upstream teamsincluding Corporate Actions, Pricing, Reference Data, and the Portfolio Services Groupas well as supporting new fund launches, particularly those requiring tailored solutions outside the standard model. You will be accountable for ensuring that robust, well-structured transition plans are in place, and that governance and communication frameworks are effective, with clear oversight from senior stakeholders. Key Responsibilities: Change & Transformation Middle Office / IBOR Focus Lead initiatives to drive operational and process improvements across Middle Office and IBOR teams, ensuring alignment with strategic business goals. Analyze and document current-state processes, identify gaps, and design future-state solutions to support change and transformation efforts. Serve as the primary business analyst on projects involving IBOR, reconciliations, position and cash data, and reference data flows. Collaborate with stakeholders across Investment Operations, Technology, Front Office, and external vendors to gather requirements, define scope, and validate solutions. Support system and vendor migrations impacting IBOR platforms, ensuring clean data transitions and minimal disruption to operations. Drive the successful implementation of change projects by preparing functional specifications/business requirements, user stories, test cases, and managing UAT cycles. Act as a liaison between business and technical teams, translating complex operational needs into clear development tasks and deliverables. Monitor and report on project progress, risks, and issues; support resolution strategies and ensure projects stay within scope and timeline. Contribute to ongoing transformation programs by assessing impact, supporting communication and reinforcing adoption. Lead post-implementation reviews to assess the effectiveness of change initiatives, incorporating lessons learned into future efforts. Support regulatory change affecting Middle Office and IBOR by assessing implications and enabling business readiness. About you Bachelors degree in Finance, Accounting, Business, or a related field. Minimum 10 years of experience within asset management, with a strong background in Middle Office or IBOR-related change/transformation. Proven experience as a Business Analyst or Change Lead in large-scale operational change or transformation projects. Deep understanding of trade lifecycle, securities processing, data flows (positions, cash, valuations), and reference data within IBOR platforms. Familiarity with leading IBOR and Middle Office systems. Experience working on system implementations, upgrades, and vendor transitions. Strong knowledge of regulatory and operational risk considerations within Middle Office functions. Skilled in producing high-quality documentation (Business Requirements, process maps), and executing test plans and UAT. Excellent interpersonal and communication skills with the ability to engage technical and non-technical stakeholders. Comfortable leading workshops, facilitating discussions, and driving consensus among cross-functional teams. Agile methodology experience is advantageous but not essential.

The role holder is responsible for the Global end to end delivery of: Strategic Planning & Stress Testing ( SPST ); Business Finance Operations ( BFO ); The role holder will report into the Global Head of Finance Operations and support the respective Global Business CFOs, and the Global Head of Strategic Planning & Stress Testing. The role requires an in-depth knowledge of the bank s business, performance (including Net Interest Income), and balance sheet (including Economic Value of Equity), as well as good understanding of planning, forecasting and stress testing requirements. The role requires communication to and engagement from a range of senior stakeholders on comprehensive financial information, including analysis and explanation of key trends and performance, provision of assurance over the completeness and accuracy of the reporting outputs, and insight to enable business decision making. We are currently seeking an experienced professional to join our team in the role of Head of Management Reporting, Fin Ops. Business: Global Finance, Sustainability and Group External Comms Principal responsibilities: Impact on the Business: End-to-end process ownership of preparation and assurance of all BAU reporting requirements (internal and external) for SP&ST and Business Finance. Management of the Finance Operations teams supporting these activities to produce timely, accurate and complete deliverables (internal and external) and commentary. Accountable for defining the reporting process and ensuring high quality delivery, as well as escalation, incident management, and stakeholder management around reporting. Delivery of commentary and variance analysis, as well as query resolution. Ensure that the outputs are of a high quality and prepared in accordance with internal policies and guidelines. Responsible for the controls over the reporting processes and ensuring that control design is in line with HSBC s control framework and complies with all requirements (such as SOX). Typical Targets and Measures: Success of Global Finance function in meeting its core purpose and implementing ongoing change and improvements Teams are of sufficient quality to meet their obligations and deliver the Regulatory requirements within the time limits Achievement of efficiency saves allocated to Finance Operations sub function Customers / Stakeholders: Support the final sign-off of reporting by accountable stakeholders. Works closely with Data Operations for data issue remediation and the development of new reporting. Works jointly to resolve queries from senior stakeholders and provide insight to enable them to make timely business decision Typical Targets and Measures : Success of Global Finance function in meeting its core purpose and implementing ongoing change and improvements Effective relationships with all key stakeholders and customers. Leadership & Teamwork: Leads and inspires the teams, developing a deep pool of reporting expertise, across all disciplines, with a commercial sense of continuous improvement and encouraging curious and transformation mindset Management (planning and coordination) of the entire daily, weekly, monthly, quarterly, half-yearly and yearly reporting processes Embed workflow tool to develop and monitor key metrics to enable 1) continuous management, and improvement, of efficient processes; and 2) provide facts to key stakeholders as required Management of professional development of team personnel Provide understanding of how accounting and reporting translates into operational processes Work collaboratively across all Finance teams Adopt new ways of working such as Agile, particularly in respect of change activities, and encourage the adoption of new technology within the reporting teams Typical Targets and Measures: Appropriate technical and leadership skills are delivered to staff shown in metrics such as learning days etc Control issues are understood and resolved in a timely and sustainable manner Staff engagement surveys utilized to target improvements within the function Continued implementation of globalization and consistency within the function Operational Effectiveness & Control: Pro-active approach to stakeholder engagement To continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. To implement the Group Compliance Policy by containing compliance risk in conjunction with the relevant compliance department. The term compliance embraces all relevant laws, rules and codes with which the business has to comply. Leadership over regulatory and compliance matters and the management of operational risk within the teams. Typical Targets and Measures: Maintenance of a robust control environment within the Finance Operations function Global processes for Finance Operations are successfully applied in HSBC subsidiaries sites Adhering to all relevant compliance procedures, keeping appropriate records and, where appropriate, to address issues raised Ensuring all actions take account of the likelihood of operational risk occurring by addressing any areas of concern Achievement of savings targets Major Challenges: The increasing burden of new accounting, regulatory and disclosure requirements at a very granular level. The need to produce complex financial information in an environment governed by the requirements of the Sarbanes Oxley Act. The complex nature of the Group and the emerging and sometimes divergent and ad-hoc ways in which management wishes to review and disclose the financial data present substantial challenges. Improve and maintain the quality of financial and non-financial information submitted by reporting sites. Management and prioritisation of deliverables within set amount of budget/resources defined by Global Head of Finance Operations. Management and prioritisation of ad hoc requests from key stakeholders Role Context: This role within Global Finance is responsible for internal management reporting to senior executives. The output of Global Finance is high-profile and is produced in a confidential environment to tight deadlines and with a high degree of accuracy. The various finance teams consist of high calibre, technically strong individuals. The jobholder reports directly into the Global Head of Financial Operations Management of Risk: The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. This will be achieved by consistently displaying the behaviors that form part of the HSBC Values and culture and adhering to HSBC risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by audit and/or external regulators. The jobholder is responsible for managing and mitigating operational risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the Three Lines of Defence . The jobholder should ensure they understand their position within the Three Lines of Defence, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required. Through the implementation the Global AML, Sanctions and ABC Policies, supporting Guidance, and Line of Business Procedures the jobholder will make informed decisions in accordance with the core principles of HSBCs Financial Crime Risk Appetite. The jobholder has responsibility for overseeing and ensuring that Operational risks are managed in accordance with the Group Standards Manual, Risk FIM, & relevant guidelines & standards. The jobholder should comply with the detailed expectations and responsibilities for their core role in operational risk management through ensuring all actions take account of operational risks, and through using the Operational Risk Management Framework appropriately to manage those risks. This will be achieved by: Continually reassessing risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Ensuring all actions take account of the likelihood of operational risk occurring, addressing areas of concern in conjunction with Risk and relevant line colleagues, and also by ensuring that actions resulting from points raised by internal or external audits, and external regulators, are correctly implemented in a timely fashion Observation of Internal Controls: Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. Complies with Global Finance Functional Instruction Manuals, GSM and other applicable HSBC Control standards. Requirements Deep understanding of financial services as an industry and of the accounting/regulatory rules governing the Group Senior line management skills in a Finance function or the audit function of a major accounting firm or Bank. Experience in accounting / financial, regulatory or management reporting Understanding of control frameworks and how to implement effective controls in practice Good understanding of banking products and how they impact reporting requirement, and more generically the banking and/or markets business, balance sheet and P&L Extensive experience of leading a global team, preferably operations. Experience of implementing and successfully delivering global organisational change. Demonstrable experience of implementing a strong controls culture within a global organisation. Ability to deal with and analyse unstructured problems and queries and to question and challenge existing procedures. Excellent communication and interpersonal skills with ability to communicate well with all levels of staff, including senior and/or executive management. This should include evidence of influencing skills, required to ensure that deadlines are met and service standards maintained. Good written and communication skills. Ability to develop effective working relationships with stakeholders of different seniority and geographical location Staff management.

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Job Introduction. Manage and control daily operations and administration of the payment operations (which includes FCY/LCY processing, regulatory filings, RBI liaison, Investigations etc.) in order to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank. Monitor performance of external vendors and operating staff in the unit Ensure standardization of processes. Process notes to be updated on a regular basis. Regulatory reporting activities as per RBI and other regulators requirements. Ensure an effective Business Continuity plan is in place for the unit and completion of BC exercise in timely manner. Ensure day to day processes are run as per defined procedure notes and policies. Contribute in all performance parameters which include cost management, key process performance indicators (TAT, accuracy etc.), customer satisfaction levels etc. Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. Implement the group compliance policy as applicable to his role. Should be aware of the Operational Risk scenarios associated with their role, and to ensure that all actions during their employment with HSBC, take account of the likelihood of operational risk occurring. Principal Responsibilities Impact on the Business: By constantly reviewing processes and systems including controls without hampering business flexibility. Also, by acquiring thorough knowledge on FEMA, FEDAI, SWIFT and other regulatory guidelines to guide the team in processing the transactions. Business Continuity Plan (BCP): Develop a Business Continuity Plan (BCP) for remittance products and conduct regular tests while noting the system performance, system up time, user training etc. Cost Management: Monitor costs on an ongoing basis and strive to reduce and optimize operations resources. Implement lean methodologies to continuously reduce waste and identify areas of revenue leakage Customers / Stakeholders: By ensuring that the transactions are processed as per laid down guidelines within the agreed Service Levels with the various businesses. Monitoring the customer complaints and relating them to the processes where applicable to bring about improvements. Prompt communication to all stake holders about any process change.Liaise with internal customers (business groups & GLCM team) to understand delivery requirements with regards to the remittance s products. Support significant customization within the product limitations and provide regular feedback to develop / improvise new products. Leadership & Teamwork: Monitor performance of the staff and create a culture of learning and growth in the unit. Identify training needs for staff and ensure that minimum training days requirements is met. By ensuring all staff is conversant with the procedure laid down in BIM , DIMs, FIMs & relevant regulations. Backups to be created for every type of activity in the unit. Also preparing a backup for self in the unit. Operational Effectiveness & Control : By complying with internal and external guidelines whilst processing the transactions and other guidelines provided by compliance. By monitoring the operational loss event occurrence and impact and take corrective action to minimise the occurrence and impacts. Ensure timely implementation of audit points (both internal and external) in the unit. By ensuring that all the returns due, from the department are prepared accurately and within the stipulated time limits Risk Management: The job holder must ensure that all internal (FIM/BIM, Internal Compliance and Audit) and external (RBI regulations) guidelines are followed. A key risk aspect where the job holder is expected to provide leadership is Fraud risk and information security risk. Identify risk mitigants & steps to ensure NIL OPR s. Ensure risk ids in Orion are reviewed periodically. Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. Observation of Internal Controls: Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimizing relations with regulators. Managing within the regulatory framework to avoid any reputational impact on the Bank is a major challenge. To develop a service delivery model for such regulatory processes which from time to time are passed on from RBI to Authorised Dealers. Balance the customers requirement and expectation with RBIs delivery model. Liaise and interact with all Customer Groups. An increasing business focus on remittances from LOBs and GLCM products requires the job holder to manage business expectations and at the same time keep the costs low and productivity high. Understanding of the FEMA framework and its interpretation. The job holder is expected to communicate effectively with all stakeholders to ensure that customers expectation is met and at the same time no compromise is made to the Banks position. Manage a team of officers and unionized staff. The growing workload needs to be handled with utmost efficiency / accuracy and the staff are motivated to project a good image of the department, bank and group as a whole. Analytical thinking is necessary for constant improvement of processes by identifying areas of weakness from the information and feedback received from processing and client servicing. Requirements This role requires 1-3 years of overall Banking exposure with 1 year of specialized experience in managing Remittances Operations. Skills required for success are: FEMA knowledge (Preferably FEDAI certified) People and Stakeholders Management. Strong Communication and decision-making ability Thinking and Problem-solving skills. Customer centric approach to support business growth.

You ll work on diverse markets projects and dedicated applications to support individual teams to process millions of trades and thousands of users. We re looking for highly qualified individuals to deliver robust, high-performance software and quantitative analytics to support pricing and risk management requirements. Develop portfolio risk measurement methodologies, including quantifying credit and market risk exposures and economic capital. Partner with Traders to develop statistical arbitrage strategies. Use value at risk techniques to measure the risk of loss on a portfolio of assets. Develop mathematical models for pricing, hedging and securities risk measurement. Build, test, implement, enhance and maintain, sophisticated quant mathematical models for pricing, risk management, market and asset class analysis. Research alternative models and numeral techniques, including models published in industry or academic publications. Support the design and delivery of CORTEX, including platform adoption, application development, ePricing, the multi-curve framework. Skills and Experience Financial forecasting, modelling and analysis. Risk management, financial risk, and credit risk and operational risk. Balance sheet management. Experienced in using and adapting to client behaviors and preferences. Financial Services regulatory experience. Data analysis and visualisation. Industry knowledge. Sustainable finance.

Processes Manage and/or resolve alerts/cases. o Follow the Transaction Screening DOI to process risk events in line with Assess, Analyse, Act (AAA) process. o Do further analysis and escalations using knowledge about complex products People & Talent Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Risk Management Analyse significant financial crime risk events (e.g., non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally across all relevant jurisdictions. Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks. Governance In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF). Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Responsibilities Key stakeholders FCC Controls representatives in group and country. Other Responsibilities Embed Here for good and Group s brand and values India - Transaction Screening Bangalore; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); Skills and Experience Surveillance (including Screening and Monitoring) Compliance Policies and Standards Compliance Risk Assessment Investigations Payments Knowledge Qualifications EDUCATION GRADUATE LANGUAGES ENGLISH 2 years of relevant work experience in the following areas:

Job Overview Lead the India Project Finance group responsible for revenue recognition, working capital management, forecasting, and accurate and timely reporting of monthly results, as well as other related financial activities, including customer reporting and forecasting, internal and external audits, process improvement initiatives, and other relevant finance matters. Essential Functions Manage monthly revenue recognition for all projects supported by the local team, across FSP, Non-EAC, and EAC projects Manage working capital across portfolio. Lead development of PFM team in the region, including specialisation where required to drive performance Actively participate in the global PFM leadership team Develop process improvements to enhance PFM workflow and PFM experience Drive standardisation and usage of Project Setup team to deliver process improvements for wider PFM organisation Other financial analyses as required to support decision making. Ensures that the recording, measurement and reporting of all financial transactions adhere to generally accepted accounting principles (GAAP), internal IQVIA corporate policies and procedures, government regulations and local business/functional requirements. Develops specific business metrics that support timely and actionable information flow for planning purposes Participates in the planning and estimation processes related to annual budgeting and strategic plans as well as monthly forecasts where required Provides monthly project financial reporting to constituencies. Identifies and monitors areas of risk and/or opportunity and their financial impact on the business/function. Builds, develops and provides leadership within a finance team. Proactively identify, analyze and present financial reporting and analysis in an accurate and timely manner May identify and monitor areas of operational risk and/or opportunity. . We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com

About the job Operation Program Manager Job brief As a Program Manager, youll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. Its your job to coordinate the players and keep them up to date on progress and deadlines. As a Program Manager, you lead complex, multi-disciplinary projects. You will plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. Responsibilities Drive manufacturing operational readiness in the factory leveraging partner resources as well as ongoing efficiency and improvement across factories from ramp to end-of-line (EOL). Anticipate production and operational risk, communicate and mitigate work with original equipment manufacturers (OEMs) to manage line bring-ups, qualification, material availability, and quality issues. Secure right level of capacity based on forecast and horizons. Work with original equipment manufacturers (OEM) partners to ensure performance goals for Quality, Turn Around Time (TAT), and Throughput (I/O/S) are met or exceeded from ramp to EOL. Collaborate with cross-functional teams and with partners to prepare for production ramp and product transitions. Lead meetings to communicate plans with cross-functional operations and demand planning. Adapt plans based on changing customer requirements. Requirements Bachelors degree in Industrial Engineering or a related technical field, or equivalent practical experience. 5 years of experience in electronics or computer consumer hardware. Experience with manufacturing or operations in Original Equipment Manufacturer (OEM) management and Supply Chain Management. Preferred Masters degree in Industrial Engineering, Supply Chain, Operations Research, Operations Engineering, or other relevant field. Experience in the consumer technology market and facilitation with OEMs and third-party suppliers. Experience in working with global and cross-functional internal and external teams.

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited) . We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Key Responsibilities/ Accountabilities The key responsibilities of this position are to work within a team which is responsible for the processing, instructing, settlement and on-going monitoring of Security Lending Process transactions. Colleague: Accountable for delivering a quality service and product to customers and stakeholders Focuses on quality of delivery to achieve clear outputs within guidelines and precedent Runs the organisations processes and systems following pre-defined procedures Adapts to change, responds with initiative and make suggestions for improvements to own work and processes Key Responsibilities for this role: To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G s operational risk. Issue statements and agree fees with numerous banks within the monthly deadlines Investigate and resolve any mis-matched trades between M&G and the banks. Check multiple bank accounts and maintain detailed records in Excel spreadsheets. Calculate fee splits and pay out monies to other parts of the business Produce reports to send to various parts of the business Learn about other areas of the team to be able to provide cover during absence Qualification & Certifications Degree level in Finance/ Mathematics/ Economics Relevant IOC or Investment Management qualification / Certification would be desirable. Experience / Knowledge / Skills required Desired candidate must have minimum of 6-10 years of working experience in Security Lending processing/ processing SWIFT payments/ Investments Operations Teams Highly motivated, enthusiastic and driven to succeed. High level of accuracy and attention to detail An approachable, positive can do attitude A numerate, logical and analytical approach Proactive in learning new skills Excellent written and verbal communication skills Proficient in Microsoft Excel with willingness to develop these skills further We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Specific Skill set: Technical Understanding of the bank s products and services with specialisation in atleast one of FM, CIB, or Treasury products Financial Reporting skillsets experience Fundamental understanding of Balance Sheet Management Regulatory reporting experience Conceptual knowhow of Balance Sheet Management metrics and its calculation methods - Liquidity, IRRBB, Capital Robust understanding of the Regulatory Framework associated with FINREP, COREP, Liquidity and IRRBB reporting (e. g. , Basel framework, country regulatory reporting taxonomy) Understanding of IFRS Accounting Soft Skills Very good written and verbal communication skills Ability to engage with senior stakeholders. Excellent Interpersonal Communication Strong Business Writing skills Technology orientation (what will give the candidate an edge) Knowledge of Python SQL Platforms Knowhow in deploying AI and ML solutions to mechanise processes and achieve scale. The Technical Competency Framework outlines a consistent set of expectations on what technical knowledge is required for a group of similar roles aligned to the Job Family Framework. Technical Competencies are designed to build transparency and objectivity by providing an in-depth view of the expectations for a role. Please select technical competencies from the library here. It is recommended that there is no more than 6 technical competencies selected per role. * Priority Technical Skills Balance Sheet Management (Core) Assesses, optimises and monitors the Bank s / business function s balance sheet to protect financial health, enhance financial resilience, ensure regulatory compliance, and support business growth aligning with the banks strategy. Only required for Capital Liquidity Reporting Capital Management (Core) Understand and apply knowledge pertaining to the external capital markets, regulatory requirements and thresholds, and the Group s capital structure to support managing capital positions, metrics and capital risks, including stress testing, reporting and optimising the Group/Country capital resources and usage. Only required for Capital Reporting Liquidity Management (Core) Understand and apply knowledge of external markets, regulatory requirements and thresholds, to support managing the Groups short-term liquidity obligations as well as liquidity levels and risks, including stress testing, reporting and optimising the Group/Country liquidity positions and resources. Only required for Liquidity Reporting Interest Rate Risk (IRR) Management (Core) Leverages Interest Rate Risk (IRR) Management tools, techniques and processes within the Bank to assess and control the Bank s and/or clients exposure to IRR in adherence to established guidelines and regulations. Only required for IRRBB Reporting Liquidity Risk (Core) Identifies, measures, manages and monitors risks relating to the lack of ability of organisations to meet financial obligations without making catastrophic losses when selling investments / assets to cover obligations. Only required for Liquidity Reporting Credit Risk (Core) Identifies, measures, manages and monitors risks relating to borrowers failure to repay loans or meet its financial obligations to the Bank. Understanding of Credit Risk Weighted Assets (RWA) methodologies, critical data elements, calculation and reporting operations and functionalities along with controls. Only required for Capital Reporting Market Risk (Core Entry for IRRBB) Identifies, measures, manages and monitors risks arising from changes to market variables impacting prices and volatility (e. g. , interest rate changes, commodity price changes), on a local, regional and global level. Only required for Capital Reporting and IRRBB Reporting Operational Risk (Core) Knowledge of policies and key frameworks to identify, measure, and monitor risks / compliance relating to the potential financial loss from inadequate or failed internal processes, technology events, human error or from the impact of external events. Only required for Capital Reporting Financial Products and Markets (Core) Understand and apply knowledge pertaining to SCB customer segments, product groups and the linkages of product vs. capital and liquidity. Financial Analysis Reporting (Core) Creates and maintains accuracy of financial reports and statements required for reporting (internal and external) leveraging key processes and tools within the Bank. Ability to prepare, analyse, and review financial reports to evaluate the Banks financial performance and/or regulatory compliance. Data Gathering (Core) Knowledge of and ability to utilise tools (e. g. SQL), techniques and processes to interrogate and extract data for analysis and reporting purposes. Risks Controls (Core) Covers the Group s Enterprise Risk Management Framework (ERMF) approach and governance infrastructure needed to identify, assess, mitigate and escalate Finance risks. These include accounting principles, policies and procedures around regulatory reporting, balance sheet management, tax, product and valuation control. Strategy Ensuring alignment with country stakeholders on the development and execution of country specific strategic goals regarding Capital / Liquidity IRRBB / other Country Financial Regulatory Reporting (FRR). Identifying and implementing best practices to enhance reporting efficiency and accuracy. Business Understanding and articulating country specific regulatory requirements, including but not limited to the Basel Framework (Basel II, III and IV), capital/liquidity/FRR metrics computation and methodologies, and regulatory parameters and key drivers. Understanding banking products and country specific business context and correlating these to local regulatory reporting. Translating relevant regulatory requirements into business and functional requirements and driving the discussion with country stakeholders across Finance, Treasury, Risk, Data, IT and the Business for ongoing compliance in local regulatory reporting. Maintaining effective communication with stakeholders to understand their requirements and queries and provide necessary execution and consultation support. Processes Ensuring accurate and timely submission of all required local regulatory returns to relevant senior stakeholders and/or regulatory authorities where appropriate. Ensuring the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs. Establishing robust governance and controls for the reporting process including the requirements to manage report quality and operational control. This includes expected data quality monitoring required in the reporting standards for regulatory reporting. Continuously striving for process optimization to enhance production efficiency and reduce errors. Leveraging technology and automation tools to streamline reporting processes. Supporting the transition of changes into BAU effectively that is aligned with the Bank s regulatory and technology objectives. People Talent Planning and allocating resources effectively to meet reporting deadlines and regulatory requirements. Developing the team to build capacity and elevate team capabilities at pace with evolving regulatory and business demand. Providing guidance, training and mentorship to the GFS regulatory reporting team on technical knowledge, best practices, and technologies. Building relationships to improve collaboration across country and GFS functions to resolve issues and implement changes for local regulatory reporting. Key Responsibilities Risk Management Monitoring and ensuring that appropriate BAU and Change governance and controls are followed across all production and transformation activities. Overseeing the maintenance of comprehensive documentation of reporting processes, standards and controls. Coordinating with internal and external auditors to facilitate audits and reviews. Identifying, monitoring and escalating as and when required key issues in the regulatory reporting process leading to material errors in regulatory returns. Governance Monitor and ensure that appropriate Change governance is followed across all transformation initiatives. Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model. Leadership Qualities Characteristics Upholding high ethical standards and ensuring all reporting activities are conducted with integrity and transparency. Promoting a culture of diversity and inclusivity, compliance and ethical behaviour within the team. Inspiring proactive and innovative behaviours in the team to continuously improve performance and strive for excellence. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders GPO/GPM, Capital Liquidity FRR Group Regulatory Reporting - Head and Reporting Leads Country Regulatory Reporting - CFO, Financial Controller and Country Leads Credit and Market Risk functions - Functional Heads and Leads Technology and PSS - Head and Leads across PSS and Technology Change Management - Head and Leads across Capital Liquidity Change Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Specific Skill set: Technical Understanding of the bank s products and services with specialisation in atleast one of FM, CIB, or Treasury products Financial Reporting skillsets experience Fundamental understanding of Balance Sheet Management Regulatory reporting experience Conceptual knowhow of Balance Sheet Management metrics and its calculation methods - Liquidity, IRRBB, Capital Robust understanding of the Regulatory Framework associated with FINREP, COREP, Liquidity and IRRBB reporting (e. g. , Basel framework, country regulatory reporting taxonomy) Understanding of IFRS Accounting Soft Skills Very good written and verbal communication skills Ability to engage with senior stakeholders. Excellent Interpersonal Communication Strong Business Writing skills Technology orientation (what will give the candidate an edge) Knowledge of Python SQL Platforms Knowhow in deploying AI and ML solutions to mechanise processes and achieve scale. Qualifications MBA (Fin) or Master s in finance / Accountancy / Economics or affiliated subjects; Undergraduate degree in Science / Engineering / Commerce. Chartered Accountant: Risk Management or related Professional Certification will be an added advantage. Minimum of 12 years preferably in Liquidity Regulatory Reporting. Strong knowledge of Capital Liquidity regulations and metrics; Proficient in analytics to drive deep understanding of Capital Liquidity; Collaboration mindset; able to deliver solutions to improve BAU. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29745

Key Responsibilities RELATIONSHIP MANAGEMENT Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. Have complete knowledge of the customer base in terms of the profile, demographics psychographics and assets in the Bank and in other places. Serve as the one-point contact to the High Net Worth customers of the Bank SALES Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment Achieve the Targets set in terms of product mix Induction of all new customers brought in by the Branches Direct Sales team. Achieve best in class productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the approved contact plans. Coordinate customer events for the cluster along with the product team SALES MIS Update maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc. ) Maintain and update customer information on WMS SERVICE NPS Customer management Ensure that NPS is at least in second quartile as compared to peers Use the online CMP system diligently and achieve > 75% of their require customer contact each month RISK MANAGEMENT COMPLIANCE Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC. Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer. Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same Read, understand and comply with all provisions of the Group Code of Conduct. Skills and Experience Good Interpersonal Skills Customer and Service Orientation Banking knowledge Management Information Skills Competitive awareness benchmarking Excellent communication, interpersonal relationship building skills Able to pick up new concepts quickly Able and excited about going out to meet new customers Coordinate customer events for the cluster along with the product team Aggressive Sales call plans to acquire large prospective customers through referrals. Qualifications Graduate/ Post Graduate, consistent academic career Extensive sales experience (2 to 5 years) Sales focused and highly target oriented Excellent communication, interpersonal relationship building skills About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30297

Lead and manage the transformation of Card fraud strategy to become best in class. Engage and collaborate with group and country business, fraud risk teams to minimise fraud loss while ensuring superior client experience. Proactively understand the big picture, envision issues, challenges, opportunities, and drive change within the team and across the fraud landscape Self-Starter with the ability to work independently and execute tasks with minimal supervision, guidance Key Responsibilities Strategy Independently conduct monthly rule reviews, devise/review/approve rule strategies Lead, manage, support projects (Contribute to design and/or definition of solutions, UAT, UVT) as required Minimise fraud losses by recommending rules to detect real time fraud and also on pro-active basis. Provide co-ordination and support in rollout and execution of processes. Manage the processes and activities with current capacity. Ensure that policies and processes are followed Reduce Fraud Losses by way of Timely placement of system parameters. To manage the relationship between country and other team members within Fraud Operations. To provide Guidance to team members on operational issues. Develop and manage a fully-fledged information system to identify fraud trends and initiate early identification and mitigation of fraud risks Provide system and information support to all regions across CPBB Business Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates Stay abreast with industry existing/emerging fraud risks Identify and share industry best practices and work with the businesses for their feasibility and implementation Evaluate latest practices/tools to identify next generation fraud detection system Ensure all FRM policies and procedures in the countries comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures. Processes Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line, for example, Responsible for executing and supervising the Budget process. Support standardisation, automation and consolidation through re-engineering and process improvement initiatives in the Group. Actively Involve in automation initiatives. Develop and maintain fraud management capabilities, skills and infrastructure that are in compliance with internal policies and external regulations. Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant risk forums and committees Strong collaboration and concerted efforts with key stakeholders/partners (e. g. CPBB Risk, Products, Operations, Operational Risk, CFCC, Technology) sharing information on fraud trends and identifying emerging fraud threats leveraging on common tools, information, and processes Regular review with stakeholders across Group and Countries. Sharing of significant fraud MO, root causes and best practices are included in the Global standards. Support and provide feedback/guidance on issues faced within the region through performance review with Country/ Regional FRM teams. Ensure Lessons Learned shared with SCB countries on timely manner. Support implementation of the Group Operational Risk Framework in Risk Operations and monitor the operational risk metrics to identify potential control weaknesses. People Talent Ensure adequate training (On the Job, soft skill, etc. ) is provided to all staff members Ensure that the team members only use systems and access information for which they have authorization and only use the systems and information in ways and for purposes for which they have been authorized. Support identification, engagement and retention of high quality FRM professionals Ensure that holders of all critical roles are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks Risk Management Identify and Monitor fraud threats, vulnerabilities, and risks. Drive and influence enhancement for fraud risk management internal controls. Collaborate with adjunct Risk and Policy Owners in Information Cyber Security, Credit Risk, Conduct, Anti-Money Laundering and Anti-Bribery Corruption to deliver collective outcomes. Advise 1LOD, 2LOD and 3LOD stakeholders on fraud risk management. Drive and influence corrective actions on the back of fraud trigger events. Analyzes complex reports as revealed by the data and provides fraud risk management insights to decision makers. Develop and implement fraud risk management strategies in response to those insights Governance Embed the Group s values and code of conduct in Retail Risk Operations to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Internal stakeholders o CPBB Group/Regional/Country COO o CPBB Group/Regional/Country Product o CPBB Group/Regional/Country Business o Group/ Country Credit Risk o Head - Fraud Surveillance o Relevant members of Risk Operations management team o IT partners supporting Retail Clients business o HR team External stakeholders o Auditors o Associations (Visa, MasterCard, Amex and other Regional / Local forums) and peer Banks o Suppliers, vendors and consultants o Applicable Regulators and Monetary Authority Other Responsibilities Non-technical Skills: Strong written / oral communication and influencing skills. Ability to create effective work relationships within and across functions borders Risk Management and Control: Good working knowledge of Standard Chartereds approach to risk management, specifically as applicable to Retail Risk Operations Governance, Oversight and Controls: Strong leadership capabilities and management skills, with the ability to deliver effective controls within FRSC through both directly managed and virtual team Work closely with Senior Leadership and external vendors on projects, incident reporting, and technology implementations. Demonstrated project management experience with extreme attention to detail, report accuracy, data integrity, and team focus. Skills and Experience Functional knowledge about Risk operations Card Risk tools usage and functionality Analytic tool usage like SAS, R etc Functional knowledge of Card Products and Authorisation life cycle Qualifications CFE (Certified Fraud Examiner) certifications preferred. Hands-on experience on analytical tools such as SAS, Python, R, SQL preferred. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 29926

As a Standard Chartered Bank Relationship Manager in SME Banking, you ll be responsible for managing and developing relationships with mid-sized and emerging corporates to drive business growth and meet the banks strategic objectives. You ll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. Key Responsibilitie To achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Medium Enterprise customers within acceptable risk parameters. Contribute toward achieving the team s overall target and delivering optimal portfolio return. Collaborate and build effective partnerships with other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, colleagues in Client Due Diligence, and partners in Risk, Compliance, other support functions, and Product. Primary accountability for deepening values and fee generation from the portfolio by providing superior service to facilitate trade and Foreign exchange transactions. Develop account plans for customer relationships with revenue and value-add objectives, to ensure monthly profit targets as agreed. Skills and Experience Minimum 5 years of relevant experience in serving Business, Commercial and Corporate clients. Experience servicing cross-border international businesses. Proven track record in client relationship management and business development. Demonstrates strong understanding of accounting principles, financial modelling, and financial statement analysis. Able to assess client creditworthiness and provide key risk considerations and mitigations. Sound product knowledge on trade, cash, lending, and FX. Strong understanding of local industries, supply and value chains, and market environment. Knowledge of operational procedures, documentation requirements, banking practices and regulations related to SME Banking. Sunstantial experience in startup ecosystem Qualifications Any Graduate with relevant experience in Banking. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 12931

As a Standard Chartered Relationship Manager in SME Banking, you ll be responsible for managing and developing relationships with mid-sized and emerging corporates to drive business growth and meet the banks strategic objectives. You ll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. Key Responsibilities To achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Medium Enterprise customers within acceptable risk parameters. Contribute toward achieving the team s overall target and delivering optimal portfolio return. Collaborate and build effective partnerships with other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, colleagues in Client Due Diligence, and partners in Risk, Compliance, other support functions, and Product. Skills and Experience Minimum 5 years of relevant experience in serving Business, Commercial and Corporate clients. Experience servicing cross-border international businesses. Proven track record in client relationship management and business development. Demonstrates strong understanding of accounting principles, financial modelling, and financial statement analysis. Able to assess client creditworthiness and provide key risk considerations and mitigations. Sound product knowledge on trade, cash, lending, and FX. Strong understanding of local industries, supply and value chains, and market environment. Knowledge of operational procedures, documentation requirements, banking practices and regulations related to SME Banking. Strong understanding in business guidelines and compliance issues. Sound knowledge of financial markets and investment products. Outstanding communication and presentation skills. Motivated self-starter, identifying opportunities, providing innovative approaches to meet client needs. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 18027

The QA Partner for Group Internal Audit Investigations (GIAI) central processes Investigations is a Senior Manager role reporting to the Head of Quality Assurance ( QA Lead ) for GIAI central processes Investigations. As a senior member of an independent, professional team, the QA Partner will support the development and delivery of a world leading Quality Assurance (QA) function within GIAI. A key focus will be developing the Group Investigations assurance coverage strategy, following the integration of Group Investigations into Group Internal Audit. The QA Partner is responsible for the assurance over activities within GIAI COO and Group Investigations, providing thematic insights on GIAI activities and assurance on the effectiveness of Group Investigations. They will aid in the development and execution of the QA strategy set by the QA Leads for GIAI, and support other aspects of the QA risk-based plan and stakeholder engagement. The role is responsible for assessing and improving the quality of GIAI processes and investigations in accordance with the GIA Methodology, Group Investigations Standard, Audit Charter, the IIA Standards and all relevant regulatory requirements. . The QA Partner will help drive the delivery of GIAI s strategy and evolution of the broader GIAI function by providing insights and recommendations to the Global Head, Quality Assurance Professional Practices (QAPP) and other QA Leads and contributing to process improvements based on QA results. The QA partner is expected to prioritise multiple assurance reviews, tasks, projects, and responsibilities while maintaining positive collaborative experiences and stakeholder relationships. They will help ensure senior management are kept informed of relevant reviews and outcomes. The QA partner will support in the development of QA s data analytics capabilities to automate Quality Assurance compliance checks and reporting, ensuring relevant management information is provided to key stakeholders. Also, monitor developments in financial crime and misconduct including internal and external trends. Support GIAI and Group Investigations in dissemination of relevant training and emerging trends and practices. The QA Partner is expected to have strong technical skills and specialist knowledge of risk management, investigations and data risk management. In addition, working experience on how a large financial services organisation should independently conduct appropriate investigations in order to minimise financial losses, reputational and regulatory risks, operational risk events involving criminal conduct, dishonesty or deliberate breaches of policies or regulations. Key Responsibilities Strategy The QA Partner will be expected to make a strong and proactive contribution across all core QA activities including: Execution of the Quality Assurance Plan and QA Coverage Strategy that appropriately addresses the GIA Methodology, IIA Standard and regulatory requirements/expectations. Providing a valued, quantitative and a qualitative programme of quality assurance on material GIA activities and processes and solution orientated improvement plans. Collaborating with the GIA Professional Practices and People team to enhance existing approaches, methodologies and toolkits to ensure they remain leading class and current. Ensuring that they consider GIAI s and Group s strategy and can form an independent view of whether the key risks in their covered portfolio have been appropriately tested in the audits selected for review. QA Partners are expected to remain current with changes in regulatory expectations of GIA. Demonstrating a proactive mindset, and always looking for new opportunities to develop. Business Awareness and understanding of the wider business, economic and market environment in which the Group operates. Investigations experience is essential. Ensuring flexibility in the QA approach to meet the evolving requirements of the risks associated with the GIAI process universe. Deliver timely, effective and impactful written and verbal communications with key stakeholders on the progress of QA activity. Coordinate identification of themes, trends and lessons learnt from QA reviews to support the continuous improvement of GIAI s processes and control environment. Processes Execute and report upon GIAI quality assurance reviews, identification and reporting of gaps and process improvement activities. Validation the remediation of issues and, as directed, assist in the co-ordination of assurance coverage and review findings to ensure adequate oversight and tracking of remediation. Assist in the information gathering and preparation of the periodic summary reports by QA to GIAI senior management and relevant governance forums and audit committees (including reports of the results of internal and external quality assessments and improvement programmes). Assist in the development, implementation and execution of the Quality Assurance Improvement Programme framework. Assist in the development, administration and maintenance of QA standards, policies and procedures. Assist GIAI AET, the COO team and other GIA staff in preparing for and participating in external assessment conducted by regulators and other third parties. Participate in ongoing assessment processes e. g. GIA strategic projects or operational programmes (e. g. guest auditor or graduate programmes) as agreed and directed by Group Head of GIA and/or Global Head, QAPP. Execute and report upon special project or ad-hoc work as directed by the Global Head, QA and /or GHoA. Ability to take the lead on core projects and handle complexity with minimal supervision, as required. Creating and delivering training to support the on-going development of knowledge and skills within GIA. People Talent Lead by example and build the appropriate culture and values according to Group s Priorities and Strategy Establish, develop and maintain close collaboration with key stakeholders to fully embed the GIAI Quality Assurance Improvement Programme. Adopt a flexible approach in supporting other areas within GIAI QA to promote effective and efficient allocation of resources. Utilise external and internal networks to leverage and develop insights. Risk Management Responsible for identifying, assessing, monitoring, controlling and mitigating risks to GIAI and the Group. Also, an awareness and understanding of the main risks facing GIAI and the Group and the role the individual plays in managing them. Governance Stay informed of the GIAI strategy and coverage, to corroborate compliance with the highest standards of regulatory conduct and compliance practices as defined by internal and external requirements. Maintain awareness and understanding of the regulatory framework in which the Group and GIAI operates and the regulatory requirements and expectations relevant to the role. Embed the Group s values and Code of Conduct in GIAI QA team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Execute the QA coverage of GIAI to achieve the outcomes set out in the Group s Conduct Principles: The Right Environment; Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Prevention. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders GIAI LT and team members GIAI COO and Professional Practices Second line assurance and compliance teams Professional Services Companies Other Responsibilities Experience advising or managing complex investigations and related risks representing financial institutions. Working experience of conducting fact finding into allegations or incidents involving possible breaches of law, regulation, Group policies or standards that pose potentially significant financial, legal, regulatory, or reputational risk. Experience of an investigation processes, including data source identification, extraction, gathering, analysis, communications, action planning, notifications, and data analysis. With knowledge on strategies and improvement plans to reduce complaint activity. Ability to assess the accuracy and appropriateness of documentation to support investigations. Sound understanding of relevant laws and regulations relevant to Group, the role of Investigations, and key government agencies and legislatures. Certified Fraud Examiner accreditation or similar. Demonstrate a high level of integrity, independence, resilience, professionalism, pragmatism, and discretion. Excellent communication skills. Knowledgeable and sound judgement of business practices, regulatory relationship management and reputational risk in a financial institution. Takes a proportionate approach to risk management, in line with applicable risk appetite and standards. Ability to diagnose situations or conditions involving potential legal implications and risks, including conflicts of interest. Data analytics capabilities, with the experience to either independently produce, or guide others, on the development and application of advanced data analytics capabilities. Qualifications Certifications - Certified Fraud Examiner Or Equivalent About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 27424

This role could be based in India , Poland and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based. Group Internal Audit (GIAI) is establishing a new risk capability within its Chief Operations Office (COO) and is seeking a skilled and experienced Risk Manager. The role aims to enhance governance and risk management to protect GIAIs value and reputation by providing expertise in overseeing, monitoring, and guiding risk management processes. The ideal candidate should have strong business acumen, effective risk management knowledge, and the ability to use technology and analytics for risk identification and response. Key responsibilities include ensuring robust, effective, and compliant risk management processes, monitoring and reporting on GIAI s risk profile, and maintaining continuous improvement. Additionally, the role involves first-line responsibilities such as managing third-party relationships and other first-line responsibilities in collaboration with the GIAI COO Governance team and SC s Supply Chain and Third Party Risk Management team Key Responsibilities Strategy Align GIAI processes to the Group and GIAI strategy. Enable faster risk-based decision making. Utilise data to implement change. Set standards and processes for GIA s risk management practices Business Understand the Group s and GIAI s structure. Understand audit methodology and key risks impacting GIAI. Understand how to achieve compliance with relevant policies and frameworks, and the overall Group s Enterprise Risk Management Framework (ERMF) Processes Integration and Development: Assist in integrating the GIAI COO Risk Capability into GIAI, supporting the Senior Manager, COO in developing and maintaining risk management standards and processes according to the Group s ERMF and best practices. Continuously improve risk management methodologies. Compliance Monitoring: Monitor compliance with Group policies, standards, regulations, and the Enterprise Risk Management Framework. Conduct pre-implementation activities, impact assessments, and support new policy and procedure implementations. Service Management Support: Aid in GIAI s Group service management, including intra-group agreements, business continuity planning, staff emergency communications, and third-party relationship management. Inventory Maintenance: Maintain GIAI s process, risks, and controls inventory, collaborating with process owners to keep it updated. Identify, analyse, and assess risks, and coordinate the Risk and Control Self Assessment (RCSA) process. Risk Management Activities: Complete risk management activities timely and to high standards, including data breach reviews, security business impact assessments, elevated risk treatment plans, conduct risk trigger event reviews, conduct outcomes health checks, regulatory change horizon scanning, and conflict of interest reviews. Control Design and Monitoring: Help design or recommend controls to mitigate GIAI s risks, agree on control testing and monitoring requirements with process owners, and oversee the effectiveness of controls. People Talent Collaborate with colleagues in different locations of the Group and work with various stakeholders across COO and within GIAI. Work closely with other departments, including Risk, Compliance, and Supply Chain Management, to ensure a cohesive approach to risk management. Understand the roles and expectations of your key stakeholders. Share knowledge and demonstrate openness to learning. Complete all mandatory training on time. Training Risk Culture awareness Support the Senior Manager, COO in ensuring that risk management policies are communicated and implemented across GIAI. Communicate GIAI s risk management objectives, strategies, and progress to stakeholders. Conduct training sessions and workshops to raise awareness of risk management practices and risk culture. Provide guidance and support to COO and audit teams on risk-related matters. Risk Management Work closely with COO process owners and audit teams to ensure their risk framework efficiently matches the current risks. Work with Group risk and compliance teams if there are any incidents that need to be reported - making sure that key stakeholders are kept informed of developments. Performing (or coordinating) risk assessments for ad-hoc events, such as external event read-across or conflict of interest trigger events. Maintaining up-to-date and high-quality risk data in the Group s operational risk system (M7) Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Ensure GIAIs compliance with relevant laws, regulations, and industry standards related to risk management, including implementing appropriate controls and escalating significant regulatory non-compliance issues. Stay informed about regulatory changes and advise on necessary adjustments to risk management practices. Display exemplary conduct and live by the Group s Values and Code of Conduct, taking personal responsibility for upholding the highest standards of ethics and compliance. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Identify, escalate, mitigate, and resolve risk, conduct, and compliance issues effectively and collaboratively. Foster a culture where risk issues can be raised without fear and are resolved constructively. Regularly seek assurance that GIAI meets acceptable risk and control standards as defined by the Enterprise Risk Management Framework. Key stakeholders Colleagues within COO GIAI process owners Second line risk and compliance function teams GIAI executive management GIAI business planning managers Other Responsibilities Be an ambassador of the Group s values. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures (as required). This will include supporting the Senior Manager, COO in managing GIAI s supplier onboarding, contract management, and intragroup arrangements. Support the delivery of GIAI s priorities and strategic initiatives on ad-hoc basis. Reporting Monitoring Develop risk reporting systems with clear data aggregation and quality requirements, ensuring compliance with group policies and standards. Design and implement new dashboards for risk monitoring using tools like Power BI and Tableau, leveraging data analytics for continuous improvement. Identify relevant data sources and propose risk assessment metrics, aligning with stakeholders. Monitor risk and prepare periodic reports for GIAI executive management, providing actionable insights. Oversee responses to risk events, including root cause analysis, lessons learned, and remediation plan reviews. Escalate risks and issues to appropriate forums, maintaining accurate records and agreeing on SMART action plans. Advisory Provide risk advisory to GIAI process owners in areas such as systems, data and policy changes, ensuring advice provided is consistent and aligned to Group and GIAI standards. Input into GIAI risk proposals to support sound decision making and promote a healthy risk culture and good conduct. Coordinate with the GIAI Quality Assurance team on the evaluation of the effectiveness if GIAI s risk management and control processes. Coordinate with other assurance providers and support the Group and GIAI with controls assurance mapping. Governance Plan for processes that run automatically with less manual intervention to minimise data risks. Continuously monitor various metrics to measure progress and risks. Consult timely with the responsible persons to gain better knowledge of the risks involved with specific processes. Challenge processes, procedures and policy where there is a more effective way of doing things. Maintain documentation for processes to ensure proper business continuity planning. Maintain high standards of data quality and compliance with data sovereignty and data confidentiality. Continuously seek feedback for continuous improvement Skills and Experience Knowledge of IA standards and practices Risk Management/Assessment Internal Controls Evaluation Methodology Systems Risk Expertise Operational and Technology Risk Compliance Risk Information and Cyber Security Risk Qualifications A bachelor s degree or equivalent is preferred. Ideally, a recognised qualification or certification in the field of risk management. A minimum of six years of experience in the banking industry. Preferably within a risk or control function. The ideal candidate will also have experience of, or exposure to, internal audit and/or previous experience in analysing business processes in a financial services environment. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 25950

Our Quant Analysts use their computer science expertise to deliver robust, high-performance software and quantitative analytics. They create and develop real-time pricing models, risk models, and infrastructure for the Banks modelling and analytics library to enable pricing, intraday risk reporting, and portfolio-level analytics. They work on diverse markets projects, including dedicated applications to support individual teams, to processes that handle millions of trades, or have thousands of users. About the Markets team Our Markets team provides clients with risk management, financing, and investment expertise through the provision of bespoke solutions across asset classes. They do this by building trusted relationships across industries and sectors. About Corporate Investment Banking (CIB) For more than 170 years we ve support clients with their transaction banking, financial markets, corporate finance and borrowing needs and provide solutions to nearly 20, 000 clients in the world s fastest-growing economies and most active trade corridors. Key Responsibilities You ll work on diverse markets projects and dedicated applications to support individual teams to process millions of trades and thousands of users. We re looking for highly qualified individuals to deliver robust, high-performance software and quantitative analytics to support pricing and risk management requirements. Develop portfolio risk measurement methodologies, including quantifying credit and market risk exposures and economic capital. Partner with Traders to develop statistical arbitrage strategies. Use value at risk techniques to measure the risk of loss on a portfolio of assets. Develop mathematical models for pricing, hedging and securities risk measurement. Build, test, implement, enhance and maintain, sophisticated quant mathematical models for pricing, risk management, market and asset class analysis. Research alternative models and numeral techniques, including models published in industry or academic publications. Support the design and delivery of CORTEX, including platform adoption, application development, ePricing, the multi-curve framework. Skills and Experience Financial forecasting, modelling and analysis. Risk management, financial risk, and credit risk and operational risk. Balance sheet management. Experienced in using and adapting to client behaviors and preferences. Financial Services regulatory experience. Data analysis and visualisation. Industry knowledge. Sustainable finance. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29100

Some careers open more doors than others. If you re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC. Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world s largest global wealth managers . Across Asia, where wealth pools are growing faster than in any other region, HSBC s wealth revenues. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers needs. We are currently seeking an experienced professional to join the WPB team Role Purpose The HSBC Premier offering is one of the world s first globally linked banking offerings. And of strategic importance for HSBC, the role requires you to be part of premier relationship team across branches The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their income plans (covering acquisition, cross sales, retention, and growth of their portfolios) and day to day contact with their clients in the delivery of the proposition objectives . In order to deliver client centric service the role also requires you to be a point of contact for clients as and when required and provide customer with a memorable service experience by having a problem solving attitude In addition, the Premier Officer may provide credit/lending support to the PRM if dictated by market requirements. Building an ongoing relationship based on value and service is critical to being successful in this role. In order to deliver a high quality service to our highest value personal clients the role holder will need to demonstrate an extensive knowledge of banking products and services across wealth and retail. The HSBC Premier offering is one of the world s first globally linked banking offerings. And of strategic importance for HSBC, the role requires you to be part of premier relationship team across branches The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their income plans (covering acquisition, cross sales, retention, and growth of their portfolios) and day to day contact with their clients in the delivery of the proposition objectives In order to deliver client centric service the role also requires you to be a point of contact for clients as and when required and provide customer with a memorable service experience by having a problem solving attitude Principal Accountabilities Impact on the business Provide high quality sales support to a team of PRMs mainly focused on getting appointment for PRMs and supporting PRMs in servicing their clients Reduce the time spent on process and administrative tasks by PRM to increase PRM s capacity Support PRMs to manage client contact and service, including, in the absence of PRMs, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact Provide sales support to PRMs including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement Clients/Stakeholders Handle client s enquiries relating to the PRM s portfolio in a positive, timely, and appropriate manner. Aim to resolve the customer s queries at the first point of contact and minimise referrals to the PRM for routine transactions. Has strong knowledge of the PRM s portfolio of clients with the support of CRMS and analytical tools Proactively responds to client in face-to-face and/or telephone settings, updating client profile screens with details of client contact Maintains a basic understanding and technical knowledge of relevant products and services Support PRMs to execute suitable solutions for product areas responsible for with clients to fulfill their needs and ensure efficient follow up Manager the Premier desk (including required contact activity) in the absence of PRM. Assist the PRM in organizing events as and when required. Refer the attrition cases to PRM immediately Coordinate with cross functional teams to manage Premier TAT / customer expectations Leadership and teamwork Communicate effectively and works well with other teams within the Branch, Call Center, and other relevant partners that impact the client s experience of HSBC; in order to ensure a consistent approach and application of Premier standards Efficiently manages time in order to support different PRMs concurrently Proactively identifies opportunities/issues and provides feedback to branch management and HTS to improve products and service processes Delivering the firm - Put the client at the heart of our business and deliver joined up services and solutions aligned to customer needs. Operational effectiveness and control Ensure all processes and procedures are accurate and in accordance with HSBC Bank policy standards, regulatory requirements, Group Compliance Policy and Internal Controls. Comply with local regulations in all aspects of strategy, sales processes, client correspondence, financial promotions, administration, and complaint handling Zero discrepancies on documentation for new Liability Wealth accounts. Ensure 100% accuracy on all KYC and Non KYC documentation and processing of customer instructions Ensure all entries captured on WMS are error free and that the entries are reconciled everyday. Achieve the operational standards for the business and work within agreed procedures and guidelines - displaying high levels of integrity at all times Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B. 1. 2 of the Group Operations FIM. Minimum concurrent audit comments and NIL reminders Ensure NIL frauds for any cases sourced /handled by the branch. Ensure use of RMP for activity management and referring leads to PRMs Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM Financial Crime Compliance office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional Financial Crime Compliance AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead Financial Crime Compliance; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of Politically Exposed Persons acceptance, prohibition, Customer Due Diligence Enhanced Due Diligence guidelines in order to ensure that the INM RBWM is fully compliant with the Politically Exposed Persons Line of Business Procedure. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM Retail Bank Wealth Management customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps needs to be undertaken in case if there is any breach or non-adherence to the policy laid down in the Line of Business Procedur Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Major Challenges Provide high quality support to PRMs Build extensive knowledge of HSBC systems and procedures in order to handle client needs Proactively help HSBC identify opportunity to improve process efficiencies Sensitively redirect clients to the most effective and efficient channel Support the client in navigating the channel of their choice (to interact with HSBC) effectively and efficiently Ensure the client consistently receives a professional premium service which exceeds their expectations at all times Maintain high standards of control and operational practices in line with HSBC s expectations Ensuring the highest standards of customer service in terms of timeliness and customer experience. Enhancing customer confidence in the bank s Global Premier proposition by ensuring the offer of a relevant product suite and supporting this through systematic and regular communication is a key aspect of the role. given the growth aspirations of the WM business, the jobholder is to constantly source, develop and grow Premier relationships in a highly competitive market. The said role requires to balance customer servicing activity along with sales acquisition while ensuring the necessary growth in the existing portfolio coupled with minimal attrition. Another key challenge is to be able to provide superior service to all walk in customers as per guidelines Premier is a key proposition in the bank s strategy. Over recent years, our business and organisation has made considerable progress both in our performance versus peer group and in our strategic transformation. Over the medium term we have been improving both our profitability and our ability to meet the needs of our target clients. Role Context We have four overriding principles that will apply to the delivery of all propositions, products and services through all channels to all customers at all times: We will treat all customers fairly We will apply the HSBC Group values and business principles in all of our dealings with customers We will meet, or exceed, all local and international laws, regulations, and codes of practice We will deliver services to customers in a manner that provides speed, ease, certainty and empathy Management of Risk Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks Observation of Internal Controls Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Role Dimensions Has exceptional and updated knowledge of Banking products, systems and processes. Is well organized and depicts professional image Displays extra-ordinary Business focus and customer orientation and provides exemplary service Is self motivated and has the drive to overachieve on goals and targets set out Displays close bonding with immediate team members and skillful association with support group colleagues Requirements Graduation with 2 to 5 years of experience Holistic understanding of the Branch Operations and Processes of the bank Sound understanding of the company s customer service requirements Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Hi, We are hiring for the Leading ITES Company for Risk Management Profile. Job Description : Primary interface for ECBO BPS Clusters & Clients on Process Risk Reviews / Inherent Risk Reviews (Audits) and Risk assessments. Leading audits with end-to-end ownership of audit planning, work allocation, fieldwork, and report issuance. Identification of Risks across Operational, Contractual & Data Security, Categorization of risks and Vulnerabilities across delivery and support functions. Effectively evaluating the materiality of issues and recommending effective control measures /process improvements to control the residual risks. Preparing comprehensive audit reports and presenting to Senior leadership, and clients (as and when required). Effectively carry out independent root cause analysis and investigations for errors & risk events reported. Ongoing tracking and validation of Corrective / Preventive actions for risk mitigation. Sharing best practices and creating risk awareness among delivery leaders as part of audits and assessments. Communicating with Senior Leadership, Customer Leads, Delivery units, Peers, DERM team members Interacting with Support teams (HR, IT, ISM, Admin) Education/Certification/Experience Requirements Experience in audit /risk management domain. Functional/ operational experience in ECBO BPS domain specially F&A Min 5 years of experience in ECBO Operations/ Risk Management and 18 months in the current role. CAs/MBAs Preferred Key Skills : a) Min 5 years of experience in ECBO Operations/ Risk Management b) Leading audits with end-to-end ownership of audit planning, work allocation c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai )Type : Job Code # 548

Responsible for identifying, assessing, & mitigating financial and operational risks primarily within the Account to Report (ATR) cycle role is fostering strong collaboration with both local and global teams Required Candidate profile Strong knowledge of financial processes, risk management principles, and internal control frameworks (e.g., SOX, COSO). Experience working with IFRS, U.S. GAAP, and regulatory compliance requirements