11 Operation Excellence Jobs

Experience - 15+ years Location: Bangalore/Chennai/Mumbai/Pune Looking for candidates who can join with 30 Days. We are seeking a seasoned leader to work in our Operations Excellence team and drive transformative initiatives across P&L improvement, process optimization / re-engineering, talent transformation, and optimisation of People Supply Chain. Key Responsibilities Strategic Leadership Define and execute the strategic vision for Operations Excellence to align with the organizations growth and profitability goals. Build a culture of continuous improvement and operational efficiency across all functions. P&L Optimization Identify opportunities for cost reduction and margin improvement through process streamlining and efficiency programs. Lead initiatives to improve profitability across service delivery and internal operations. Process Improvement Oversee the design and implementation of scalable processes to enhance operational performance. Leverage data-driven insights to optimize workflows and eliminate bottlenecks. Talent Transformation and Workforce Management Work with the L&D function to develop and implement talent transformation programs, including reskilling and upskilling initiatives. Collaborate with PSC and markets to drive capacity planning, optimize workforce deployment, and ensure readiness for future business needs. Capacity and Resource Planning Establish and maintain effective capacity planning models to support seamless project delivery. Partner with delivery leaders to ensure resource optimization and utilization. Stakeholder Engagement Work closely with senior leadership, delivery teams, and clients to understand business needs and align operational strategies. Serve as a trusted advisor on operational metrics and performance improvement. Qualifications Education: Bachelors degree in Business Administration, Operations Management, or a related field; MBA or equivalent advanced degree preferred. Experience: 20-25 years of experience in leadership roles with exposure to IT services operations, finance, talent transformation, and workforce management. Proven track record in cost and margin improvement, process optimization, and risk management. Deep understanding of capacity planning, reskilling, and compliance frameworks . Key Skills and Competencies Strong analytical and problem-solving skills with a focus on driving measurable outcomes. Exceptional communication and stakeholder management abilities. Proficiency in leveraging data and analytics for decision-making. Experience in leading cross-functional teams and managing large-scale transformation projects. Adept at balancing strategic initiatives with operational execution.

The Service Head will be responsible for leading and managing the after-sales service operations across all regions. This includes overseeing installation, maintenance, AMC (Annual Maintenance Contract) performance, technical support, team management, and client satisfaction for all deployed e-surveillance systems. Key Responsibilities Lead and manage the national or regional service operations for e-surveillance projects. Ensure timely installation, commissioning, and servicing of surveillance equipment (CCTV, DVR/NVR, alarm panels, etc.). Monitor SLA compliance and drive operational excellence in preventive and corrective maintenance. Coordinate with technical teams, vendors, and field engineers for prompt issue resolution. Handle escalations and ensure quick turnaround on critical service complaints. Maintain strong client relationships and ensure high levels of customer satisfaction. Oversee training and development of the service team including engineers and support staff. Track service KPIs including response time, resolution time, downtime, and AMC performance. Manage budgets and optimize service costs while ensuring quality delivery. Collaborate with sales and project teams to align post-sales support with customer expectations. Audit and enhance processes for continuous improvement in service delivery. Skills: team management, troubleshooting, CCTV, DVR/NVR, technical support, operational excellence, leadership, sales, complaint handling, budget management, process improvement, CCTV systems, service level agreement (SLA) monitoring, alarm panels, surveillance, corrective maintenance, maintenance, client relationship management, preventive maintenance.,

As an Account Director/ Business Unit Head, you will be responsible for complete ownership of the P&L, relationships, delivery, quality, planning, resourcing, and operations of a particular business unit. Your role is critical as it aims to build solutioning, servicing, and delivery for clients while helping to establish a culture of responsibility and performance. Your responsibilities include having a problem-solving mindset, which involves critical and quick thinking, effective communication, and finding solutions that align with both the client's and agency's goals. You should address challenges and issues swiftly, utilizing smart problem-solving, conflict resolution, and decision-making to ensure smooth delivery. Relationship management is key, as you will need to build and maintain strong relationships with clients, understanding their business deeply, objectives, and challenges. You will act as the main point of escalation between the agency and the client, providing strategic insights, competitive data, and innovative solutions to help clients achieve an advantage. Additionally, you will work towards retaining existing clients by delivering exceptional service and building long-term relationships. You are expected to ensure delivery and operational excellence by suggesting the right solutions to customers, maintaining quality output, and driving efficiency through resource utilization. Adherence to quality standards, minimal rework, efficient workload planning, and commitment to delivery timelines are essential. In terms of business performance, you will be responsible for ensuring that the business unit delivers on revenue and margin commitments. This involves tracking team performance, analyzing BU performance, driving value with quality of work, and identifying opportunities for new business development. You will actively participate in identifying upsell opportunities within existing accounts and contribute to pitches and proposals for new clients. Team management is a crucial aspect of your role, where you will lead and manage the entire team within the business unit. Providing guidance, mentorship, and support to ensure effective and efficient teamwork, fostering good cross-functional collaboration, and rewarding team efforts are vital for creating a positive work environment. Overall, as an Account Director/ Business Unit Head, your role is multifaceted and requires a combination of strategic thinking, relationship management, operational excellence, business acumen, and effective team leadership to drive success in your business unit.,

As the Chief of Staff to the CMD , you will work closely with the Chairman, leading strategic initiatives, driving business growth, and playing a pivotal role in execution across multiple verticals. The Chairman will actively mentor he/she, enabling their transition into leadership roles. Responsibilities: Leading new strategic initiatives and ensuring successful execution. Working directly with the Chairman on business growth strategies. Optimizing resources and driving operational efficiency. Managing business development, strategy, and execution. Collaborating with teams to tackle challenges and problem-solving proactively. Desirable skills and Qualifications: We seek smart, ambitious professionals with an entrepreneurial background who have successfully built and run a business for at least 4 to 5 years. Entrepreneurial Experience: Prior stints as founders or business owners immediately after college. Educational Qualifications: Engineering and MBA from top-tier institutions (IITs, IIMs, FMS, XLRI, SPJain, etc.). Deal-Making Experience: Exposure to transactions, partnerships, or investment negotiations is a plus. Career Aspirations: Strong ambition to become a CEO within the next 6to 7 years.

As an Account Director/ Business Unit Head, you will be responsible for complete ownership of the P&L, relationships, delivery, quality, planning, resourcing, and operations of a specific business unit. Your role is crucial in building solutioning, servicing, and delivery for clients while fostering a culture of responsibility and performance. Your responsibilities will include having a problem-solving mindset, demonstrating critical and quick thinking, effective communication, and finding solutions aligned with both client and agency goals. Address challenges promptly, employ conflict resolution techniques, and make decisions to ensure smooth delivery. Relationship management is key, requiring you to build and maintain strong client relationships. Understand their business deeply, serve as the main escalation point, stay updated on industry trends, and provide strategic insights and innovative solutions. Retain clients by delivering exceptional service, showcasing the agency's value, and nurturing long-term relationships. Ensure delivery and operational excellence by maintaining quality output and resource utilization efficiency. Adhere strictly to quality standards, minimize rework, plan workloads effectively, and meet delivery timelines consistently. In terms of business performance, it is your responsibility to ensure revenue and margin commitments are met. Track team performance, analyze issues, drive value through quality work, and actively participate in new business development. Additionally, manage your team effectively by providing guidance, mentorship, and support to ensure optimal team performance. Foster cross-functional collaboration, acknowledge team efforts, and create a positive work environment.,

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role ARL - Outbound and Vi Mini Stores Job Level/ Designation M2 Function / Department Postpaid / Outbound and Vi Mini Stores Reports to VH Job Purpose Build & scale up quality postpaid acquisitions agenda for the cluster, by spearheading the Vi Mini Stores and Outbound sales agenda. The purpose of the role is drive the postpaid net add and revenue enhancement agenda through the Vi Mini Stores and Outbound channel. Key Result Areas/Accountabilities Achieve acquisition net of churn as per DB for all segment - Consumer , Digital , Enterprise (SOHO/ SME), IOIP , large accounts etc Drive and sustain engagement for team members ( ARLs and FLs ) of the cluster to facilitate delivery on key organizational goals and KRAs Design the ViMS channel in terms of towns to be covered and the right count of ViMS in these towns Supervise and enhance productivity of the ViMS channel of the cluster - by partnering with the ARLs and FLs Appointment of DSAs in key identified markets of the cluster and tracking / driving DSA productivity Driving the postpaid agenda through the CSP / DST / Outbound channel by supervising recruitment , training and productivity Planning for activities to drive IOIP sales Driving business through the Neo channel by supervising adherence to norms like same day calling / O2A % etc ( for markets where Neo delivery is through ViMS and CSP / DST Channel ) Tracking competition activities and being updated on key market developments Drive Innovation and automation in the ViMS and OB channel with the intent to beat competition on sustained basis Core Competencies, Knowledge, Experience Experience in Franchisee / DSA / DST management Operation excellence & team handling Problem solving, strategic & analytical capabilities Process improvement mind set Ability to coordinate with and influence other functions for alignment on priorities related to the ViMS & outbound vertical Years of Experience 10+ years of experience in Channel Sales & Distribution in B2B & B2C environment Direct reports FL Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Leading a team, ensuring SLA compliance, managing escalations & driving data quality, process improvements & business value as a SME within global data operations Manage execute & delivers continuous improvement program delivery for DMO

Job Role Conduct detailed analysis of current operational processes within the Vendor Risk Operations team. This role would act as support to for Business Excellence (BE) program. Will work on various Business Excellence projects across Operations covering all plants as well as specific areas wherein there is opportunity to optimise operations leading to significant savings. Support in shortlisting various projects along with BE consultants Carry out analysis of supporting date to develop business case and present business case to HODs as well as senior management. Post approval of business case, support in developing Project Charter for implementation till sign off from management Work with cross-functional teams for implementation of short-listed projects Develop MIS for implementation and highlight areas of concerns to middle/ top-management as part of regular review of Business Excellence track. Circulate Monthly MIS with status of implementation with suitable insights including savings achieved for respective projects under implementation. Oversee and lead comprehensive program management efforts focused on continuous improvement and operational excellence. Identify areas for improvement and efficiency gains through data-driven insights. Develop and present compelling business cases that align with the organization's strategic objectives and drive decision-making at senior levels. Lead, mentor, and develop a high-performing team, fostering a culture of innovation, collaboration, and excellence. Streamline workflows to enhance overall efficiency and effectiveness. Establish and oversee quality assurance measures for vendor risk assessments. Ensure adherence to compliance standards and best practices. Work closely with cross-functional teams to integrate operation excellence principles into the vendor risk management lifecycle. Develop and execute strategic plans to achieve long-term operational excellence goals, contributing to the overall success of the organization. Collaborate with vendors to enhance communicationand streamline processes. Prinicipal job accoutabilities Accountabilities Major Activities Key Performance IndicatorsAssistance in Workshops for Idea Generation Facilitate in workshops for developing a long list of Business Excellence ideas along with internal as well as consultants As per timelineBusiness Case Development for Shortlisted IdeasWork closely with relevant internal stakeholders for collating data in required formats, carry out analysis and develop a business case in templatized formats. Present alongside consultant to HODs and Operations Head for seeking approval of Business Case Closure of Business Cases as per timeline (Steering Committee Approval) Development of Project CharterAs a next step to approved Projects, develop along with respective HODs and other stakeholders a detailed Project Charter This would include entailing implementation roadmap, role of various stakeholders, timelines involved, key assumptions, defining success criterias/ success factors, highlight risks involved, etc. Project Charter Sign-off from BE Core / Steering Committee Program Management of Implementation Circulate MIS for relevant stakeholders to highlight progress of implementation. Highlight what is going well, what are challenges from time to time. Work with cross-functional teams for facilitating implementationTimely circulation of MIS and pro-actively highlighting of roadblocks Skills and academic qualifications Educational Qualifications Minimum Qualification - BE in (Chemical/Mechanical) + MBA Relevant and total experience Total Number of experience required - 5-7 years of Experience Relevant experience required in - 3-5 Years Post MBA Experience

Lean Consultant | Six Sigma Green/Black Belt | Lean Manufacturing I. Responsibilities a. Lead multiple client engagements through a robust project management approach. b. Ensure quality delivery, meet budgets and timelines of the projects. c. Achieve high client satisfaction. II. Client relationships & contribution. a. Maximize client retention & contribution through building long term relationships with clients and creating new business opportunities. III. Business planning & strategy a. Participate & contribute in building business plans & strategy. IV. Innovation & Research a. Identify potential opportunities and develop innovative solutions. b. Continuously develop industry research/ benchmarks/ case studies/ white papers. Desire Candidate Profile : - Should be master of all concepts of Lean Manufacturing. - Data analytic - Good communication skills - Should be able to convince customer. - Good follow up skills - Client management - Flexible to travel - Production planning, Costing, Inventory management, ERP. - Should be able to analyze a problem & provide solution. Job Requirements : Requirements Education : - Bachelors in Engineering or related field. - 10+ Years of hands-on operations experience in a manufacturing environment. - Extensive experience in Lean deployment and Kaizen event leadership facilitation. - 6 Sigma Black Belt certification a plus or any problem solving tool know how. - Extensive Project Management experience and proficiency in Microsoft Project. - Qualified to train and utilize key Lean Continuous Improvement disciplines (ie. Value Stream Mapping, Standard Work, Line Balancing, Visual Management, Lean Daily Management, 5S, Kanban, SMED, PFEP, TPM, Heijunka, Problem Solving, FMEA, etc.) - Outstanding facilitation and problem solving skills. - Must be self-directed, well organized and have good follow-up skills. - Excellent written, oral communication & presentation skills. - Strong leadership capabilities and interpersonal skills. - Demonstrated ability to lead without direct authority. - Solid PC skills including proficiency in all MS Office application. Location: Gujarat,Bengaluru,Kolkata,Mumbai Keywords Six Sigma Black Belt,Lean Manufacturing,Kaizen,Process control,Operation excellence,Lean/Six sigma methodologies,Lean Consultant*,Six Sigma Green Belt*

Requirements Education : - Bachelors in Engineering or related field. - 10+ Years of hands-on operations experience in a manufacturing environment. - Extensive experience in Lean deployment and Kaizen event leadership facilitation. - 6 Sigma Black Belt certification a plus or any problem solving tool know how. - Extensive Project Management experience and proficiency in Microsoft Project. - Qualified to train and utilize key Lean Continuous Improvement disciplines (ie. Value Stream Mapping, Standard Work, Line Balancing, Visual Management, Lean Daily Management, 5S, Kanban, SMED, PFEP, TPM, Heijunka, Problem Solving, FMEA, etc.) - Outstanding facilitation and problem solving skills. - Must be self-directed, well organized and have good follow-up skills. - Excellent written, oral communication & presentation skills. - Strong leadership capabilities and interpersonal skills. - Demonstrated ability to lead without direct authority. - Solid PC skills including proficiency in all MS Office application.

Title: Sr. Engineer / AM - Operational Excellence (OpEx) Location: Jalgaon About Client : Our client is One of the Leading and Reputed Company in Plastic Product Manufacturing Education: B.E/B.Tech Role & responsibilities Should be required to install process excellence support for program governance, object reviews, communications, and training. Utilize Lean, Six Sigma and change management methodologies and have appropriate levels of certification for the role. Technical capability in terms of machine - mould - product knowledge, Operations Management, TPM, Six Sigma, Lean manufacturing, Problem Solving and troubleshooting, Organizational and analytical skills. Project management Monthly MIS for Operations Performance for MRM. Have a vast knowledge of operations excellence. Should have leadership skills. Ensure optimal operational efficiency at lowest cost through the delivery of targets against the strategic objectives. Please revert and send across your updated CV with following Details. 1. Current CTC 2. Expected CTC 3. Notice Period Interested candidates can share profiles on dikshar@selectiveglobalsearch.com