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Swiggy
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Onboarding Executive

Onboarding Executive

Swiggy

1 - 5 years

0 Lacs

guwahati assam

Posted:1 day ago| Platform: Shine logo

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Skills Required

onboarding account management customer service marketing escalation handling

Work Mode

On-site

Job Type

Full Time

Job Description

As an on-field agent, your primary responsibility will be to drive acquisitions based on a provided lead list. This will involve onboarding outlets as per the shared lead list and ensuring a smooth transition of outlets from onboarding to account management. You will be required to bring any escalations to the attention of city and central teams as needed. In addition, you will be responsible for onboarding EANO and NRO accounts as assigned by the City, Central, and VAM teams. Handling onboarding escalations for your respective cities that may arise from the Central/Website is also part of your role. It is crucial to ensure that the restaurants are subscribed to the proper starter pack (marketing) with a focus on maintaining proper hygiene standards.,

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Onboarding Executive