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Tata Capital
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Officer - Retail Branch Operations - Housing

Officer - Retail Branch Operations - Housing

Tata Capital

1 - 3 years

3 - 7 Lacs

Ranchi

Posted:4 weeks ago| Platform:

Apply

Skills Required

application software retail branch operations financial services sales branch operations aml customer service business development banking operations accounting cross selling branch management kyc relationship management branch banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as an Officer - Retail Branch Operations in Ranchi. The ideal candidate will have 1-3 years of experience in retail branch operations, preferably in the housing sector.
Roles and Responsibility

Manage daily retail branch operations, ensuring efficient and effective service delivery.

Oversee branch staff performance, providing guidance and support to achieve targets.

Develop and implement strategies to enhance customer satisfaction and loyalty.

Maintain accurate records and reports, ensuring compliance with regulatory requirements.

Foster strong relationships with customers, addressing their queries and concerns promptly.

Collaborate with other departments to achieve business objectives.

Job

Strong knowledge of banking and financial services, particularly in housing finance.

Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.

Proficient in MS Office and other software applications, with quick learning capacity.

Ability to prioritize tasks and manage multiple responsibilities under pressure.

Strong analytical and problem-solving skills, with attention to detail and accuracy.

Adaptability to changing circumstances and priorities, demonstrating flexibility and resilience.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Officer - Retail Branch Operations - Housing