Observability Engineer

Job Description

An extraordinarily talented group of individuals work together every day to drive TNS success, from both professional and personal perspectives. Come join the excellence! Overview TNS is looking for an Observability Engineer to support the design, implementation, and evolution of our observability stack. This role is critical in ensuring the reliability, performance, and scalability of our systems by providing deep visibility into infrastructure and application behavior. You will collaborate with cross-functional teams to define observability standards and drive adoption of best practices across the organization. Responsibilities Responsibilities Lead the design, implementation, and continuous improvement of the observability stack, including monitoring, logging, and tracing systems. Define and enforce observability standards and best practices across engineering teams to ensure consistent instrumentation and visibility. Build scalable monitoring solutions that provide real-time insights into system health, performance, and availability. Develop and maintain dashboards, alerts, and automated responses to proactively detect and resolve issues before they impact users. Collaborate with development, infrastructure, and SRE teams to integrate observability into CI/CD pipelines and production workflows. Conduct root cause analysis and post-incident reviews to identify observability gaps and drive improvements. Evaluate and implement tools such as Splunk, Splunk Observability Cloud, Netreo to support monitoring and alerting needs. Champion a culture of data-driven decision-making by enabling teams to access and interpret observability data effectively. Automating observability pipelines and alerting mechanisms. Qualifications Qualifications 5+ years of experience in Site Reliability Engineering, DevOps, or Observability roles. 3+ years of experience in SRE/DevOps. Demonstrated success in deploying and managing monitoring tools and observability solutions at scale. Hands-on experience with monitoring and observability platforms such as Splunk, Splunk Observability Cloud (O11y), Grafana, Prometheus, Datadog, Proven ability to design and implement SLOs/SLIs, dashboards, and alerting strategies that align with business and operational goals. Familiarity with incident response, alert tuning, and postmortem analysis. Strong scripting or programming skills (e.g., Python, Go, Bash). Excellent communication and collaboration skills, with a focus on knowledge sharing and mentorship. Desired Strong understanding of distributed tracing tools like OpenTelemetry, Jaeger, or Zipkin Experience integrating observability into CI/CD pipelines and Kubernetes environments. Contributions to open-source observability tools or frameworks. Strong understanding of distributed tracing tools like OpenTelemetry, Jaeger, or Zipkin. Strong knowledge of cloud platforms (AWS, Azure, or GCP) and container orchestration (Kubernetes). If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!