3798 Oauth Jobs - Page 22

Greeting from Ashra Technologies We are Hiring Job Role: .Net Developer Experience:6+Years Locations: Pune, Chennai, Mumbai JD: must know some memory management • APIs and working with Web APIs • Entity Framework and understanding how objects work with EF • Familiarity with configurations, .NET versions etc is a plus 2 years on Javascript with angular . We have angular 18 1 year Azure Dev Ops experience. Must know CI/CD structure Experience with HTML (basically how it will work in tandem with the code) 1-2 years exp SQL queries, and dynamic queries formed in .net. familiar with SQL Stored procedures and functions, transactions Familiar with XML files Plus or good to have: Veracode experience Experience with nuget packages and publishing Oauth and MFA knowledge In VB .NET familiar with the CLR and memory management Azure pipelines creation,excetion & deploy. Preferably some work with yml files DLLs and how they can be traced #Hiring #DotNet #Developer #AWS #Angular18 #Jenkins #Javascript #Azure #API #Devops If interested send cv to akshitha@ashratech.com/8688322632

General information Country India State Telangana City Hyderabad Job ID 45302 Department Development Description & Requirements EDUCATION & EXPERIENCE: Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s degree preferred). 6-9 years of professional experience in software development, with a focus on designing and building scalable, maintainable software solutions. REQUIRED SKILLS: Expertise in object-oriented programming languages such as Java, C#, or similar, with a strong understanding of design patterns and principles. Deep familiarity with software development best practices, version control systems (e.g., Git), and continuous integration/continuous delivery (CI/CD) workflows. Nice to have springboot, microservices etc.. Proven experience deploying and managing infrastructure on cloud platforms such as AWS, Azure, or Google Cloud, including knowledge of containerization technologies like Docker and orchestration tools like Kubernetes. Extensive experience in building, consuming, and optimizing RESTful APIs, with proficiency in tools like Swagger, Postman, or similar. Strong knowledge of SQL databases and querying languages Demonstrated experience in building and maintaining robust CI/CD pipelines using tools such as Jenkins or GitLab CI. Exceptional troubleshooting and problem-solving skills, with the ability to analyze and resolve complex software and infrastructure issues effectively. Proven ability to lead and work collaboratively within a team, with excellent communication skills to engage with both technical and non-technical stakeholders. Excellent written and verbal communication skills, with a focus on documenting technical designs, code, and system processes clearly and concisely. Comfortable and experienced in agile development environments, demonstrating adaptability to evolving requirements and timelines while maintaining high productivity and focus on deliverables. Familiarity with security best practices in software development, such as OWASP guidelines, secure coding principles, and implementing authentication/authorization frameworks (e.g., OAuth, SAML, JWT). PREFERRED SKILLS: Experience with microservices architecture, message brokers (e.g., RabbitMQ, Kafka), and event-driven design. Experience with RPA tools or frameworks (e.g., UiPath, Automation Anywhere, Blue Prism) is a plus. Experience with Generative AI technologies, including working with frameworks like TensorFlow, PyTorch, or Hugging Face, and integrating AI/ML models into software applications. Experience with performance optimization and scalability, including profiling tools and techniques for both code and infrastructure. Hands-on experience with data analytics or logging tools like ELK Stack (Elasticsearch, Logstash, Kibana) or Splunk for monitoring and troubleshooting application performance. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

We are seeking a talented and motivated Senior Software Developer with extensive experience in C# & API-First Development to join our dynamic development team. As a Senior Software Developer, your primary responsibilities will include designing, developing, and maintaining high-performance web applications. Additionally, you will play a key role in providing technical guidance to the team, fostering best practices in coding, architecture, and software development processes. In this role, you will work under direct supervision to assist in designing, developing, testing, and debugging web applications with robust backend and intuitive frontend components. You will also be involved in modifying existing software to cater to specialized needs and configurations, as well as maintaining program libraries and technical documentation. To be considered for this position, you must hold a Bachelor's degree in engineering or an equivalent field. Moreover, you should possess at least 6 years of professional software development experience and demonstrate expertise in C#, .NET Core/.NET Framework, and related technologies. A solid understanding of RESTful API design, integration, authentication/authorization mechanisms, and API documentation tools is essential. Proficiency in areas such as code refactoring, quality improvement, performance optimization, multi-threading, scalability, and application security is highly valued. Experience with relational databases like SQL Server and PostgreSQL, participation in product release cycles, familiarity with software engineering principles, design patterns, and best practices, as well as proficiency in version control systems like Git are also key requirements for this role. Additionally, knowledge of cloud platforms, CI/CD pipelines, API gateways, event-driven architectures, and Agile development methodologies are advantageous. As a Senior Software Developer, your essential duties will involve designing, developing, and maintaining robust APIs using C# (.NET Core/.NET Framework) while adhering to API-first principles. You will be responsible for creating clear, versioned, and well-documented API specifications, developing backend services, and collaborating with Architects and Tech Leads to optimize Azure cloud services. Guiding and mentoring junior developers, collaborating with cross-functional teams, troubleshooting technical issues, writing clean and efficient code, and contributing to process enhancements are also integral parts of this role. Furthermore, you will be expected to stay informed about industry trends and emerging technologies, bringing innovative ideas to the team. Please note that applicants may be required to participate in onsite interviews at a Wolters Kluwer office as part of the recruitment process.,

At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT operations support at PwC will focus on providing technical assistance and troubleshooting to provide smooth functioning of IT systems and non-cloud based infrastructure. Your role will focus on providing L1 and possibly L2 support. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Role Summary We are seeking an experienced Level 3 Application Support Engineer (Senior Manager) to provide hands-on technical support and take ownership of the end-to-end support for specific Tax applications. The Manager will also mentor junior staff, helping them grow their technical skills and expertise. This role requires an individual with strong technical experience in Azure-based application support and cloud environments. The ideal candidate will have 8 years or more of experience in application support, with a solid understanding of CI/CD (Continuous Integration/Continuous Deployment) pipelines, cloud infrastructure on Azure, and troubleshooting complex application issues. This is a hands-on position where you will work closely with users, operations teams, and developers to ensure the smooth operation of key US Tax applications. In this role, you will be part of a global team, with Level 3 support resources based in the US providing support during US business hours. You will be expected to maintain proactive communication with US counterparts to ensure smooth workflows and knowledge continuity. Close collaboration and communication between the India and US teams will be key. You will participate in knowledge transfer sessions, handover calls, and ensure that information is openly shared across teams for seamless support and knowledge continuity. The role also involves participation in an on-call rotation for support outside of regular working hours. We value work-life balance and have structured our global support model to ensure coverage across time zones. This structure helps reduce after-hours load and allows our teams to maintain a healthy balance while still meeting business needs. Key Responsibilities Provide hands-on support for the end-to-end management of Tax applications hosted on Azure, ensuring their availability, performance, and reliability. Own and drive support for application lifecycle management, incident management, and troubleshooting. Write and execute SQL queries to help with investigation, data analysis, and issue resolution. Work with end users to triage escalated issues, including conducting screenshare sessions, asking probing questions, and gathering all relevant support details to fully understand the issue. Reproduce issues to capture complete user story details, ensuring any escalations to development teams include all necessary information for faster resolution without the need for follow-up. Support and improve CI/CD pipelines using Microsoft DevOps to enable efficient and reliable deployments. Automate workflows and improve operational efficiency using scripting languages (e.g., Bash, Python, PowerShell). Mentor and train junior engineers, fostering their technical development and supporting their career growth. Collaborate with US-based Level 3 support resources for seamless handovers, ensuring smooth transition of support between teams. Participate in knowledge transfer sessions and handover calls with US counterparts to ensure full awareness of issues, resolutions, and project updates. Develop and maintain knowledge base content. Gain exposure to PwC’s fast-growing, technology-first US Tax practice, with opportunities to grow alongside cutting-edge projects. Use exceptional written and verbal communication skills to explain technical details to both technical teams and business stakeholders. Understand and apply Identity Management principles such as SAML, OAuth, and EntraID. Participate in the on-call rotation for support outside of regular working hours. Prioritize and manage multiple tasks, ensuring timely resolution of complex issues. Required Skills And Experience 8 years or more of experience in hands-on application support and management, with a focus on Azure cloud platforms. Experience using the Azure Kudu console for diagnostics, file management, and troubleshooting Azure App Services. Experience with Microsoft Azure PaaS, Azure Kubernetes Services, including Web Applications running .NET and Angular frameworks, and Azure Function Apps. Intermediate experience creating and troubleshooting SQL statements. Experience with Kusto Query Language (KQL) for querying and analyzing data. Experience with monitoring tools like DataDog and Azure Application Insights. Strong experience with CI/CD pipelines, especially using Microsoft DevOps. Proficient in scripting and automation (e.g., Bash, Python, PowerShell). Strong understanding of ITIL processes, particularly incident, problem, and change management. Experience mentoring and guiding junior engineers. Strong troubleshooting and problem-solving skills, with the ability to work directly with end users to resolve escalated issues. Excellent communication skills, both written and verbal, with the ability to convey complex technical details to diverse audiences.

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Role Overview The Java Support Analyst is responsible for maintaining, troubleshooting, and optimizing enterprise Java applications . This role involves incident resolution, performance tuning, API troubleshooting, database optimization, and CI/CD deployment support . The analyst will work in an Agile, DevOps-driven environment and support legacy modernization, application enhancements, stabilization, and performance improvements for mission-critical applications in Freight, Rail, and Logistics industries. Required Technical Skills 🔹 Java, Spring Boot, Hibernate, JPA, REST APIs, Microservices 🔹 Database performance tuning (Oracle, MySQL, PostgreSQL, SQL Server, MongoDB) 🔹 CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps) 🔹 Cloud platforms (AWS, Azure, GCP) and containerized deployments (Docker, Kubernetes) 🔹 Monitoring tools (Splunk, ELK, Dynatrace, AppDynamics, New Relic) 🔹 Security frameworks (OAuth, JWT, SAML, SSL/TLS, LDAP, Active Directory) Key Responsibilities 1️ ⃣ Incident & Problem Management ✅ Provide Level 2/3 support for Java applications, resolving production issues, API failures, and backend errors. ✅ Diagnose and troubleshoot Java-based application crashes, memory leaks, and performance bottlenecks . ✅ Analyze logs using Splunk, ELK Stack, Dynatrace, AppDynamics, or New Relic . ✅ Work with ITIL-based Incident, Problem, and Change Management processes. ✅ Perform root cause analysis (RCA) for recurring production issues and implement permanent fixes. 2️ ⃣ Java Application Debugging & Optimization ✅ Debug and analyze Java applications built on Spring Boot, Hibernate, and Microservices . ✅ Fix issues related to RESTful APIs, SOAP web services, JSON/XML parsing, and data serialization . ✅ Optimize Garbage Collection (GC), CPU, and memory utilization for Java applications. ✅ Work with Java profiling tools (JVisualVM, YourKit, JProfiler) to identify slow processes. ✅ Assist developers in resolving code-level defects and SQL performance issues . 3️ ⃣ API & Integration Support ✅ Troubleshoot REST APIs, SOAP services, and microservices connectivity issues . ✅ Monitor and debug API Gateway traffic (Kong, Apigee, AWS API Gateway, or Azure API Management) . ✅ Handle authentication and security for APIs using OAuth 2.0, JWT, SAML, and LDAP . ✅ Work on third-party system integrations with SAP, Salesforce, ServiceNow, or Workday. 4️ ⃣ Database Support & SQL Performance Tuning ✅ Analyze and optimize SQL queries, stored procedures, and indexing strategies . ✅ Troubleshoot deadlocks, connection pooling, and slow DB transactions in Oracle, PostgreSQL, MySQL, or SQL Server . ✅ Work with NoSQL databases like MongoDB, Cassandra, or DynamoDB for cloud-based applications. ✅ Manage ORM (Hibernate, JPA) configurations for efficient database transactions. 5️ ⃣ CI/CD & Deployment Support ✅ Support CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI/CD, or Azure DevOps . ✅ Work on Docker and Kubernetes-based deployments for Java applications. ✅ Assist in automated testing and validation before production releases. ✅ Troubleshoot deployment failures, rollback strategies, and hotfix releases . 6️ ⃣ Cloud & DevOps Support ✅ Monitor Java applications deployed on AWS, Azure, or GCP using CloudWatch, Azure Monitor, or Stackdriver . ✅ Support containerized deployments using Kubernetes, OpenShift, or ECS . ✅ Manage logging, monitoring, and alerting for cloud-native Java applications . ✅ Assist in configuring Infrastructure as Code (Terraform, Ansible, or CloudFormation) for DevOps automation. 7️ ⃣ Security & Compliance Management ✅ Ensure Java applications comply with security standards (GDPR, HIPAA, SOC 2, ISO 27001) . ✅ Monitor and mitigate security vulnerabilities using SonarQube, Veracode, or Fortify . ✅ Implement SSL/TLS security measures and API rate limiting to prevent abuse. 8️ ⃣ Collaboration & Documentation ✅ Work in Agile (Scrum/Kanban) environments for application support and bug fixes. ✅ Maintain technical documentation, troubleshooting guides, and runbooks . ✅ Conduct knowledge transfer sessions for junior support engineers.

We are seeking a talented and motivated Senior Software Developer with a strong background in C# & API-First Development to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining complex, high-performance web applications. Additionally, you will provide technical mentorship to the team and play a key role in driving best practices in coding, architecture, and software development processes. As a Senior Software Developer, you will work under direct supervision to assist in designing, developing, testing, and debugging web applications with robust backend and intuitive frontend components. You will also be involved in creating software tools and utilities essential for the operation, maintenance, and control of computer systems. Moreover, you will contribute to modifying existing software to meet specific needs and configurations while managing program libraries and technical documentation. Requirements: - Bachelor's degree in engineering or equivalent field. - Minimum of 6 years of professional software development experience. - Expertise in C#, .NET Core/.NET Framework, and related technologies. - Strong understanding of RESTful API design and integration. - Proficiency in API documentation and versioning tools such as Swagger/OpenAPI. - Knowledge of authentication/authorization mechanisms like OAuth, JWT, and API keys. - Excellent analytical, problem-solving, and communication skills. - Experience in code refactoring, quality improvement, and performance optimization. - Proficiency in multi-threading, scalability, performance, and application security. - Familiarity with relational databases like SQL Server and PostgreSQL. - Participation in product release cycles, including code reviews and defect triage. - Understanding of software engineering principles, design patterns, and best practices. - Experience with version control systems like Git. - Strong problem-solving, debugging, and analytical abilities. - Solid grasp of end-to-end application development (client, server, DB, storage, infrastructure, etc.). Nice to have: - Experience with cloud platforms such as Azure and AWS. - Knowledge of CI/CD pipelines. - Exposure to Agile development methodologies. - Familiarity with event-driven architectures or microservices. - Experience with software development best practices like test-driven development. Key Responsibilities: - Design, develop, and maintain robust APIs using C# (.NET Core/.NET Framework) following API-first principles. - Create and manage clear, versioned, and well-documented API specifications using tools like Swagger/OpenAPI. - Develop backend services and data models ensuring scalability, performance, and security. - Collaborate with Architects and Tech Lead to refactor Azure IaaS/PaaS cloud services for optimal performance. - Guide and mentor junior developers through code reviews and best practice sharing. - Collaborate with cross-functional teams to deliver high-quality features on time. - Troubleshoot and resolve technical issues in production and development environments. - Write clean, testable code and maintain unit and integration tests. - Document implementations, patterns, practices, and processes rigorously. - Contribute to enhancing development workflows, CI/CD pipelines, and team productivity. - Stay updated on industry trends and emerging technologies to introduce innovative ideas. Please note that applicants may be required to attend an onsite interview at a Wolters Kluwer office as part of the recruitment process.,

Company Description Cloudologic is a prominent cloud consulting and IT service provider based in Singapore, with roots in India. The company specializes in cloud operations, cyber security, and managed services, serving clients worldwide. Cloudologic's dedication to high-quality services has established them as a reliable and valued partner in the Description : Responsibilities This is a full-time remote role for an IAM Engineer at Cloudologic. The IAM Engineer will be responsible for managing Identity and Access Management systems, ensuring the security and access control of cloud services. Day-to-day tasks include implementing IAM solutions, monitoring access permissions, and managing user identities across the & Experience : 8+ years of experience in IAM development or software engineering with IAM focus. Proficient in PowerShell scripting for system administration and automation. Strong programming experience in C# and VB.NET for backend services and UI tools. Experience with Python for automation and API integrations. Advanced knowledge of SQL and relational database management (e.g., SQL Server, MySQL, or PostgreSQL). Solid understanding of IAM concepts, such as identity lifecycle, RBAC, SSO, MFA, and federation protocols (SAML, OAuth, OpenID Connect). Experience with IAM platforms such as Microsoft Entra ID, SailPoint, or similar is a strong plus. Experience with REST APIs and system integration. Familiarity with CI/CD pipelines and version control systems (e.g., You'll Do : IAM System Management : Take ownership of the development, implementation, and maintenance of Identity and Access Management solutions across our cloud and on-premises environments. Security & Access Control : Ensure robust security and strict access control for all cloud services, applications, and data by implementing and enforcing IAM policies and best practices. Automation & Scripting : Develop and deploy automation scripts using PowerShell and Python for system administration tasks, user lifecycle management, and API integrations. Backend & UI Development : Utilize strong programming skills in C# and VB.NET to develop and maintain backend services and user interface tools related to IAM. Database Management : Work with SQL and relational databases (e.g., SQL Server, MySQL, PostgreSQL) for managing identity data and developing custom reports. Identity & Access Governance : Monitor access permissions, manage user identities, and ensure compliance with security policies across the organization. Integration : Implement and manage integrations with various systems using REST APIs to ensure seamless identity and access provisioning. Collaboration : Work closely with cross-functional teams, including security, operations, and development, to gather requirements, troubleshoot issues, and ensure effective IAM solutions. CI/CD & Version Control : Leverage CI/CD pipelines and version control systems (e.g., Git) for efficient and reliable deployment of IAM solutions. (ref:hirist.tech)

You will be a valuable member of our team as a Java Full Stack Developer with expertise in React or Angular and experience working on cloud platforms like GCP or other cloud services. Your primary responsibility will involve designing, developing, and maintaining scalable applications with a focus on achieving high performance and responsiveness. Your key responsibilities will include: - Designing and developing end-to-end full-stack applications using Java (Spring Boot, Microservices) on the backend and React/Angular on the frontend. - Developing RESTful APIs and ensuring seamless integration with front-end components. - Ensuring scalability, security, and maintainability of applications. - Working with both relational (MySQL, PostgreSQL) and NoSQL databases (MongoDB, Firebase, etc.). - Deploying, managing, and monitoring applications on cloud platforms like GCP, AWS, or Azure. - Implementing CI/CD pipelines and containerization (Docker, Kubernetes) for efficient deployment. - Collaborating with UI/UX designers and backend teams to facilitate seamless application development. - Troubleshooting and resolving performance bottlenecks and production issues. - Following Agile methodologies (Scrum/Kanban) and actively participating in sprint planning. Required skills for this role: - Strong expertise in Java, Spring Boot, and Microservices architecture. - Hands-on experience with React.js or Angular for front-end development. - Experience in REST API development and integration. - Proficiency in SQL & NoSQL databases (MySQL, PostgreSQL, MongoDB). - Experience with cloud platforms (GCP/AWS/Azure), including deployment and management. - Knowledge of CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD). - Experience with Docker & Kubernetes for containerized deployment. - Familiarity with authentication and security best practices (OAuth, JWT, etc.). - Strong problem-solving skills and the ability to work independently. Nice to have skills: - Experience in Google Cloud Platform (GCP) services such as Cloud Run, Cloud Functions, Firebase, Pub/Sub, BigQuery. - Knowledge of Terraform or other Infrastructure as Code (IaC) tools. - Experience with GraphQL. - Exposure to DevOps practices.,

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.