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3.0 years
0 Lacs
Satyavedu, Andhra Pradesh, India
On-site
Job Description Plant Finance Analyst Location: Sri City Reports To: Plant Finance Controller About Sri City Location Brief : Sricity is a well-developed industrial hub on the Tamil Nadu–Andhra Pradesh border, approx. 70 km from Chennai and 2 hours from the airport. Employees typically stay in Tada, Sullurpeta, or commute from Chennai suburbs, transportation support is provided from designated pick up points along specific routes. About the Role: Join our dynamic Plant Finance team and play a critical role in driving cost efficiencies, financial governance, and strategic decision-making. As an Analyst – Plant Finance , you will be responsible for plant accounting, cost control, financial reporting, and internal controls, partnering closely with the manufacturing team to enhance operational efficiency. This is an excellent opportunity for finance professionals looking to make a tangible impact in a fast-paced manufacturing environment, . If you are detail-oriented, analytical, and eager to contribute to a world-class finance function, we’d love to hear from you! Key Responsibilities: Cost Control & Analysis Track, monitor, and report monthly cost variances & indirect costs with in-depth trend analysis. Prepare monthly cost review decks with key insights for cost optimization. Calculate and analyze Material Usage Variance (MUV) line-wise and partner with the manufacturing team to reduce yield losses. Ensure accurate accounting and reconciliation of materials used for employee sales & factory consumption. Financial Reporting & Compliance Ensure accurate and timely month-end closing, reporting, and reconciliations. Maintain compliance with Accounting policies, Internal controls, and SOX requirements. Manage GL reconciliations in Blackline Tool and resolve discrepancies. Oversee HO reporting, including costing runs, Optimus updates, and monthly Supply Chain Finance Scorecards. Submit annual NSS returns within deadlines. Inventory & Internal Controls Calculate inventory ageing provisions and investigate variances. Oversee BOM & Routing updates to ensure accuracy in costing and reporting. Conduct monthly physical stock verification and resolve discrepancies in collaboration with cross-functional teams. Strengthen internal controls and support governance implementation. Fixed Assets & Capex Management Review new asset capitalizations & depreciation monthly. Coordinate asset verifications, transfers, disposals, and write-offs as per policy. Participate in CWIP reviews and drive corrective actions. Why Join Us? Be part of a high-impact finance team that directly contributes to cost optimization and operational excellence. Gain hands-on experience in plant finance, cost control, and strategic decision-making. Work in a dynamic, growth-focused environment with opportunities for career advancement. What We’re Looking For: CA / CMA qualified professional with minimum 3 years of experience in a manufacturing industry (preferably FMCG). Strong working knowledge of SAP & MS Office. Detail-oriented with excellent analytical, problem-solving, and collaboration skills. Ability to thrive in a fast-paced, highly dynamic plant environment. #CAJobs #CMAJobs #CharteredAccountant #CostAccountant #CAOpportunities #CMAOpportunities #FinanceHiring #AccountingCareers #FinanceJobsIndia #FMCGFinance #PlantFinance #Costing #Budgeting #FinancialReporting #ManufacturingFinance #FactoryFinance #SAPFinance #FinancialPlanning #FinanceProfessionals #JobSearchIndia #HiringAlert #AccountingJobs #FinancialAnalysis Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as Cadbury chocolates, Bournvita and Tang powdered beverages, Oreo and Cadbury Bournvita biscuits, and Halls and Cadbury Choclairs Gold candies get safely into our customers hands—and mouths . Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 – the fourth time we’ve received this award. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Finance Planning & Performance Management Finance Show more Show less
Posted 1 month ago
10.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Role / Job Band Cluster Assets & Project Accounting (APA) Lead Function/ Department Finance – FinOps Reports to Cluster Finance Head Location Cluster HQ Job Purpose The role would be responsible for end to end Assets controls and accounting for the circle/Cluster and involve strong understanding of Accounting process, SAP system knowledge, SSC controls and required skillset to analyse Fixed Asset Register, Capital Work-in-Progress / Provisional capitalisation, validate inter state/ intra circle / inter circle transfers and variance review of Depreciation to ascertain its correctness. Jobholder will also be responsible to minimise financial exposure from any loss of assets by ensuring timely settlement of insurance claims. The position need to lead and coordinate Physical Verification of Assets (ICFR control), impairment assessment, Scrap approval at cluster and asset retirement through SSC and insurance claims as per Organisational policy. Process owner need to ensure adherence to Internal Controls and SOX Compliance norms relating to the APA process and would work with close coordination with all functions and in specific SSC, NWS, Admin, Retail, SCM, and Corporate team. Key Result Areas/Accountabilities Coordinate with NWS team to get NSS update for New sites, site to site movement to ensure timely and correct capitalization and review monthly FAR additions. Ensure Assets under Admin and Retail team are reviewed with under function for deployment in periodic frequency as per ICFR and coordinate with SSC for updation for site to site movement and to assist user function raise scrap note as required. Review ageing of CWIP and Warehouse inventory and document deployment plan to ensure ICFR compliance. Review FAR listing for switched off sites and coordinate with NWS on categorization of Usable & non usable to update impairment assessment. Ensure and monitor initiation of Scrap approval and disposal and accounting of same. Review of insurance Claim Tracker for proper accounting of claims received and lodged (ICFR Control) and coordinate with NWS team and surveyor to close open claims. Coordinate and liaison for Physical Verification of Fixed Assets as per ICFR control, review periodic reconciliation of NOC vs FAR vs NSS done by SSC and coordinate for resolution with NWS and SSC. Keep updated on new corporate guidance, process changes and new projects its impact on Asset accounting and develop control checks for same. Core Competencies, Knowledge, Experience Hands on knowledge of SAP system & Excel Technical Knowledge of Accounting Standards and ICFR controls Experience in handling bulk data and Deep analytical skills Influencing skills, ability to connect with various stakeholders Candidates > 10 year’s experience with atleast 2-3 years on Fixed Assets accounting & controls Must Have Technical/ Professional Qualifications Chartered Accountant / Cost Accountant / MBA Finance Direct Reports None in case of stand alone cluster. Yes, in case of merged cluster Show more Show less
Posted 1 month ago
0 years
0 Lacs
Delhi, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Warehouse Team member - Delhi IJP Code Function / Department Commercial Location Barota (Dist Sonipat)/Delhi Hiring Manager VH – Warehouse & Logistics Job Purpose This role is very critical and complex in today's scenario post-merger of two organizations. The role includes (but not limited to) handling the warehouse & operations for Capex (NW active and passive Infra equipment).. Site return and Scrap warehouse(s). The role also handles efficient logistics (secondary - forward and reverse›. The key job purpose of the role is to have complete monitoring. control. reconciliation and reporting on the warehouse(s) and their inventories by adhering to the highest levels of warehouse standards on all aspects (i.e.. warehousing. housekeeping. safety and security. scrap disposals etc.). A custodian of huge company assets. complex operations and handling of large workforce. Key Result Areas/Accountabilities Receipt of fresh supplies. their checking/inspection. safe and systematic storage and record keeping . Planning/requisitioning of transport. Route planning. Kitting and dispatches to various sites. Complete inventory management. Warehouse management and Good Housekeeping with high standards of HSW In the projects of network consolidation. The position is responsible for managing ”End to End’ logistics and management for transporting the switched-off sites and dismantled sites in good condition to warehouse. Subsequent segregation into Usable. Repairable and Scrap. dispatches to other circles and return to vendors. Preparation of MRN/GRN and complete record keeping to link up with Asset Registers and Payment modules of goods received. Packing and onward dispatch to other sites within and outside the cluster for re-deployment of the equipment. Documentation for all outward movement. compliance with GST rules. Supervision of in-house staff and a large team of Contractors. Transporters and labour. Monitor warehouse agency performance through warehousing KPls & drive improvements. Ensure 100% compliance to HSW in warehouse & logistics: ITCMS compliance. compliance to DoA Warehousinq The role requires handling of end to end warehouse management for Network,. The role has to cater to i mportant deliverables by maintaining mi nimum cost, high efficiency, safety and 100% compliance to HSW. Below are the some key necessities of the role- Huge Network roll-out in every month, swap activity, consolidation of network, huge SRN transactions and scrap disposals. Maintain strict inventory controls and minimum Warehouse Residency to ensure high Inventory Turnover Ratio (ITR). Handle multiple local transporters (sometimes politically influenced) and local unions to ensure optimum & timely availability of HSW compliant vehicles to ensure network roll-out. Most of the workforce (going upto 50+ numbers per Circle) is less educated (low skilled and/or semi-skilled labours), still the position needs to support timely network roll out and efficient tradable supply chain. Continuous engagement of Drivers, labourers through Trainings, team development & motivation. Often serves calls beyond duty due to business urgencies from user functions. Space Management (manage more in less). GST compliance for stock transfer, market dispatches, reverse logistics, SRN, Swap and Scrap Most importantly this positions manages the physical area, assets, labours, 3 PLs on ground and all the time support business growth. Inventory Controls Responsible for respective clusters audit and also ensure compliance of Related Party Transaction Coordinate with Network & SSC for operations and reconciliation aspects of NSS (Network Stock Solution) module. Manage reposing, compliances and interface for auditors and ensuring any supporting required for audit and any issues are addressed in timely manner Logistics Ensuring timely availability of HSW compliant vehicles & drivers to ship network equipment Core Competencies, Knowledge, Experience Strong Knowledge and understanding of Supply Chain management (Warehousing & Logistics) Excellent coordination skills and ability to deal with transporters. unions & uneducated & Labour Ability to work long hours and in extreme weather conditions (in warehouse) and emergency Situations. Good communication, MIS. presentation. excel skills and hands on ERP and Network Stock Solution (NSS) Integrity, ethical and other value systems. Qualifications Must have technical / professional qualifications Graduation in any field /MBA Strong background in Supply Chain Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less
Posted 1 month ago
0.0 years
0 Lacs
Delhi, Delhi
On-site
Job Req ID: 47241 Location: New Delhi, IN Function: Commercial/ Finance About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Warehouse Team member - Delhi IJP Code Function / Department Commercial Location Barota (Dist Sonipat)/Delhi Hiring Manager VH – Warehouse & Logistics Job Purpose This role is very critical and complex in today's scenario post-merger of two organizations. The role includes (but not limited to) handling the warehouse & operations for Capex (NW active and passive Infra equipment).. Site return and Scrap warehouse(s). The role also handles efficient logistics (secondary - forward and reverse›. The key job purpose of the role is to have complete monitoring. control. reconciliation and reporting on the warehouse(s) and their inventories by adhering to the highest levels of warehouse standards on all aspects (i.e.. warehousing. housekeeping. safety and security. scrap disposals etc.). A custodian of huge company assets. complex operations and handling of large workforce. Key Result Areas/Accountabilities Receipt of fresh supplies. their checking/inspection. safe and systematic storage and record keeping. Planning/requisitioning of transport. Route planning. Kitting and dispatches to various sites. Complete inventory management. Warehouse management and Good Housekeeping with high standards of HSW In the projects of network consolidation. The position is responsible for managing ”End to End’ logistics and management for transporting the switched-off sites and dismantled sites in good condition to warehouse. Subsequent segregation into Usable. Repairable and Scrap. dispatches to other circles and return to vendors. Preparation of MRN/GRN and complete record keeping to link up with Asset Registers and Payment modules of goods received. Packing and onward dispatch to other sites within and outside the cluster for re-deployment of the equipment. Documentation for all outward movement. compliance with GST rules. Supervision of in-house staff and a large team of Contractors. Transporters and labour. Monitor warehouse agency performance through warehousing KPls & drive improvements. Ensure 100% compliance to HSW in warehouse & logistics: ITCMS compliance. compliance to DoA Warehousinq The role requires handling of end to end warehouse management for Network,. The role has to cater to important deliverables by maintaining minimum cost, high efficiency, safety and 100% compliance to HSW. Below are the some key necessities of the role- Huge Network roll-out in every month, swap activity, consolidation of network, huge SRN transactions and scrap disposals. Maintain strict inventory controls and minimum Warehouse Residency to ensure high Inventory Turnover Ratio (ITR). Handle multiple local transporters (sometimes politically influenced) and local unions to ensure optimum & timely availability of HSW compliant vehicles to ensure network roll-out. Most of the workforce (going upto 50+ numbers per Circle) is less educated (low skilled and/or semi-skilled labours), still the position needs to support timely network roll out and efficient tradable supply chain. Continuous engagement of Drivers, labourers through Trainings, team development & motivation. Often serves calls beyond duty due to business urgencies from user functions. Space Management (manage more in less). GST compliance for stock transfer, market dispatches, reverse logistics, SRN, Swap and Scrap Most importantly this positions manages the physical area, assets, labours, 3 PLs on ground and all the time support business growth. Inventory Controls Responsible for respective clusters audit and also ensure compliance of Related Party Transaction Coordinate with Network & SSC for operations and reconciliation aspects of NSS (Network Stock Solution) module. Manage reposing, compliances and interface for auditors and ensuring any supporting required for audit and any issues are addressed in timely manner Logistics Ensuring timely availability of HSW compliant vehicles & drivers to ship network equipment Core Competencies, Knowledge, Experience Strong Knowledge and understanding of Supply Chain management (Warehousing & Logistics) Excellent coordination skills and ability to deal with transporters. unions & uneducated & Labour Ability to work long hours and in extreme weather conditions (in warehouse) and emergency Situations. Good communication, MIS. presentation. excel skills and hands on ERP and Network Stock Solution (NSS) Integrity, ethical and other value systems. Must have technical / professional qualifications Graduation in any field /MBA Strong background in Supply Chain Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 month ago
3.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role TM ACTIVE ROLLOUT Job Level/ Designation M1 Function / Department Technology / Projects Location Circles- Jaipur/Rajasthan Hiring Manager Gopichand Veerla Job Purpose In the highly competitive telecom business, Technology is the key differentiator of customer satisfaction. This role will be accountable for FDD/BSC/RNC/TDD/MIMO/Small cell/MW/Dismantling/Reverse Logistics / Opex calculation / NSS rollout completion and consolidation in Networks. Key Result Areas/Accountabilities Completion of Technology FDD/TDD/MIMO/Small cell/MW Network Consolidation and Clean up within the specified timelines Completion of BSC/RNC integration and dismantling Recovery of re-usable material and SRN to WH in good condition. Dismantling and reverse logistics of Switched off material back to WH as per the plans Accurate Site physical information sharing with Circle Finance for Provisioning and OPEX calculations. Network Technology rollout Services GRN Generation within TAT Ensure use of PPEs by all vendors, while working at height, Electrical systems and mandatory issuance of PTW at heights and energy isolation for all activities. Ensure zero fatality in the cluster Managing cross-functional engineering activities as lead engineering manager for assigned programs, proposals, and IR&D activities Identification of capital, licenses, tools, etc. Facilitate Loading/Revised Loading updating in the Infra provider billing systems as per the changes in the Site configuration changes. Ensue OEM material supply aligned with planned Projects Fresh material induction from OEM Vendors as per the Rollout plans Use of re-usable material within the cluster and movement of re-usable material to recipient Circles Compliance of NSS documentation of all Dismantling related transactions 100% GRN generation within TAT Accurate updating of Project MIS portals for the Cluster and keep it updated on a daily basis Active participation in Corp Governance reviews with updated information Handover of traffic carrying & alarm free sites to operations Visibility of access Network as per plan Where ever necessary initiate appropriate actions against the concerned parties for asset theft, damage, missing, shortage, etc. and close loop with Finance Dept. Core Competencies, Knowledge, Experience Possess good skills to interface with Cross Functional Teams, internal and external stake holders to provide support on resolving the issues and bottlenecks to deliver Project on time. Responsible, self-motivated and proactive approach. Advanced analytical skills to understand the critical requirements and enable to get in to a logical conclusion Project Management Skill Sets to deliver Projects on Time with Quality . Orientation and operational excellence, ability to articulate evolving priorities for the business and drives functional excellence Excellent English communication skills, both written and oral; proficient writers would be encouraged to publish application notes and technical papers Basic coursework in active rollout or fields preferred Exceptional interpersonal and relational Experience working as a team member toward a common goal helpful Must Have Technical / Professional Qualifications B-Tech Electrical / Electronics and Telecommunications or Computer Science Engineering with 3+ years of experience in the similar field Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less
Posted 1 month ago
0 years
0 - 0 Lacs
Adur, Kerala
Work from Office
Job Description: We are seeking passionate and fluent English-speaking teachers to join our team. Candidates must have strong communication skills in English and a commitment to student development. Key Requirements: Fluency in spoken English is mandatory Preference will be given to candidates with NSS or NCC camp certificates Applicants must reside within 10 km of Adoor Preferred Qualifications: Prior teaching experience is a plus Certificate holders from NSS/NCC camps Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.67 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person
Posted 1 month ago
0.0 years
0 Lacs
Gurugram, Haryana
On-site
Customer Success Management is a team that focuses on the customer experience with the goal of maximizing adoption, expansion and renewals of Annual Recurring Revenue (ARR). CSM Leader for Gr. India is responsible for leading the team of regional CSM’s ensuring perpetual engagement between Schnieder Electric and its customers through specifically trained professionals. This team is responsible to lead and maintain the ongoing client relationships for recurring services, organize and manage recurring communication of client performance, ensure our internal commitments are delivered with excellence, that the customer outcomes are achieved, and promote/support additional value from our extensive line of solutions. Customer Success Management team assist and manage the client relationship through each of the lifecycle stages of Adopt, Expand and Renew. Help clients achieve faster time to value through onboarding and usage training, explore opportunities to expand existing and leverage other services, contribute to sales with upsell opportunities and minimize churn. Improve customer experience through ensuring that product support and customer complaints are handled in a timely manner. Overall, CSM Leader is accountable for driving the on-time renewal of assigned contracts, continuously guiding the team throughout L.A.E.R (Land, Adopt, Expansion, Renew) stage in customer success journey, performance management and taking up strategic initiatives to further enhance the productivity of the team. Major KPI's and areas of responsibilities of CSM Leader includes – ONTIME Renewal Rate –: >80% renewal rate for Digital, EcoCare (ED and E3S), recurring contracts under CSM coverage, CSM Coverage –: Ensure > 50% coverage of ARR by the CSM on blended portfolio i.e. PS + PP + SPC (EcoCare, Digital, Non-Digital) contracts, Expansion Opportunities –: 300 MINR lead gen by the CSM team covering upselling and cross selling opportunities with recurring customers, CSM Engagements –: Ensure >80% CSM interactions are scheduled and performed on monthly basis (as per Country’s communication framework), Customer Adoption –: 100% Success Plan Canva for High Touch Contracts in Totango, regular review with the customers during contract duration, 80% Onboarding within 30 days (after provisioning), >90% Onboarding within 21 days for ECR non concurrent orders (after CVCP), Customer Satisfaction –: >90% Health Score on Portfolio (Totango), >80% Onboarding & Overall NSS (to gauge customer satisfaction during periodic connects). F2F meetings feedback to be collected on Medallia Living Lens (Voice + Text). Process improvement & governance –: Regular update of Platforming and sizing tool, Weekly cadence with CSM’s, Service Planner, Monthly Service Operations review with BUVP, Director Operations, Driving SCALE call, and active participation on EcoCare war-room (BRF as well as GRF), Global CSH review calls. Main interactions – Sales (VSSR/ OSSR) closes the deal and hands off to Customer Success in the LAND phase, FS, IOT integration Mgr and Connected Service Hub (CSH) support in the Set-up and Onboarding the customers in the ADOPT phase, Sales receives the opportunities detected by CSMs and regular cadence to ensure timely quote submission, involving BD and Offer marketing to upsell/ cross sell in the EXPAND phase. Customer engagements to ensure retention, Sales (VSSR) supports in the RENEW stage depending on customer needs and complexity. Qualifications – Bachelor of Engineering degree, MBA preferred with 15 – 18 yrs of experience across diverse business functions i.e. Sales, Operations, Key Account Management/ Customer Success role. Knowledge of the large and critical electro-intensive industry, EcoStruxure, IoT or Cloud understanding and a proven track record of generating or leading related opportunities Proficient computer experience in Microsoft Office Products + Salesforce. Prior experience of utilizing EAA, ETE dashboard will be an added advantage, Dynamic & entrepreneur Deep passion for making others successful Excellent analytical skills and attention to detail. High commitment to the company’s vision and values. Excellent communication skills both verbal and written. Effective working in cross function team environment. Customer oriented Qualifications Customer Success Management is a team that focuses on the customer experience with the goal of maximizing adoption, expansion and renewals of Annual Recurring Revenue (ARR). CSM Leader for Gr. India is responsible for leading the team of regional CSM’s ensuring perpetual engagement between Schnieder Electric and its customers through specifically trained professionals. This team is responsible to lead and maintain the ongoing client relationships for recurring services, organize and manage recurring communication of client performance, ensure our internal commitments are delivered with excellence, that the customer outcomes are achieved, and promote/support additional value from our extensive line of solutions. Customer Success Management team assist and manage the client relationship through each of the lifecycle stages of Adopt, Expand and Renew. Help clients achieve faster time to value through onboarding and usage training, explore opportunities to expand existing and leverage other services, contribute to sales with upsell opportunities and minimize churn. Improve customer experience through ensuring that product support and customer complaints are handled in a timely manner. Overall, CSM Leader is accountable for driving the on-time renewal of assigned contracts, continuously guiding the team throughout L.A.E.R (Land, Adopt, Expansion, Renew) stage in customer success journey, performance management and taking up strategic initiatives to further enhance the productivity of the team. Major KPI's and areas of responsibilities of CSM Leader includes – ONTIME Renewal Rate –: >80% renewal rate for Digital, EcoCare (ED and E3S), recurring contracts under CSM coverage, CSM Coverage –: Ensure > 50% coverage of ARR by the CSM on blended portfolio i.e. PS + PP + SPC (EcoCare, Digital, Non-Digital) contracts, Expansion Opportunities –: 300 MINR lead gen by the CSM team covering upselling and cross selling opportunities with recurring customers, CSM Engagements –: Ensure >80% CSM interactions are scheduled and performed on monthly basis (as per Country’s communication framework), Customer Adoption –: 100% Success Plan Canva for High Touch Contracts in Totango, regular review with the customers during contract duration, 80% Onboarding within 30 days (after provisioning), >90% Onboarding within 21 days for ECR non concurrent orders (after CVCP), Customer Satisfaction –: >90% Health Score on Portfolio (Totango), >80% Onboarding & Overall NSS (to gauge customer satisfaction during periodic connects). F2F meetings feedback to be collected on Medallia Living Lens (Voice + Text). Process improvement & governance –: Regular update of Platforming and sizing tool, Weekly cadence with CSM’s, Service Planner, Monthly Service Operations review with BUVP, Director Operations, Driving SCALE call, and active participation on EcoCare war-room (BRF as well as GRF), Global CSH review calls. Main interactions – Sales (VSSR/ OSSR) closes the deal and hands off to Customer Success in the LAND phase, FS, IOT integration Mgr and Connected Service Hub (CSH) support in the Set-up and Onboarding the customers in the ADOPT phase, Sales receives the opportunities detected by CSMs and regular cadence to ensure timely quote submission, involving BD and Offer marketing to upsell/ cross sell in the EXPAND phase. Customer engagements to ensure retention, Sales (VSSR) supports in the RENEW stage depending on customer needs and complexity. Qualifications – Bachelor of Engineering degree, MBA preferred with 15 – 18 yrs of experience across diverse business functions i.e. Sales, Operations, Key Account Management/ Customer Success role. Knowledge of the large and critical electro-intensive industry, EcoStruxure, IoT or Cloud understanding and a proven track record of generating or leading related opportunities Proficient computer experience in Microsoft Office Products + Salesforce. Prior experience of utilizing EAA, ETE dashboard will be an added advantage, Dynamic & entrepreneur Deep passion for making others successful Excellent analytical skills and attention to detail. High commitment to the company’s vision and values. Excellent communication skills both verbal and written. Effective working in cross function team environment. Customer oriented Primary Location : IN-Haryana-Gurgaon Schedule : Full-time Unposting Date : Ongoing
Posted 1 month ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Bankai Group has decades of experience in the telecom and fintech industry, providing innovative technology solutions to our customers, so they become more agile, reduce fixed operating costs, and introduce next generation services. Our state-of-the-art product offerings are aligned with the market needs and address the challenges of the transformation programs both in network systems and business domains. For more information, visit www.bankaigroup.com. Job DescriptionWe are seeking a passionate and detail-oriented QA Manual Engineer with hands-on experience in telecom protocols and tools, to join our growing QA team. As part of the NSS (Network Switching Subsystem) product line, you will be responsible for the manual testing of in-house telecom products, ensuring the highest quality standards are met. Key ResponsibilitiesPerform manual functional, regression, and integration testing on telecom-based applications and services.Analyze product requirements and create detailed, comprehensive, and well-structured test cases.Validate SIP-based call flows and signaling protocols using tools like Wireshark.Perform end-to-end testing of WebRTC-based communication systems.Log defects, track issues, and collaboration with developers and other QA team members.Participate in daily stand-ups, sprint planning, and QA reviews.Ensure compliance with telecom standards and help maintain documentation for test plans, cases, and results. Required Skills & Qualifications2+ years of experience in Manual Testing in the Telecom domain.Hands-on experience with Wireshark, SIP protocol analysis, and WebRTC testing.Strong understanding of telecom concepts, especially in NSS (Network Switching Subsystem).Familiarity with tools for bug tracking and test management (e.g., JIRA, TestRail, etc.).Excellent analytical and problem-solving skills.Good communication skills, both verbal and written. Preferred QualificationsPrior experience working in telecom product companies or VoIP systems.Basic understanding of automation tools or scripting (a plus, not mandatory).
Posted 1 month ago
3.0 years
0 Lacs
Jaipur, Rajasthan
On-site
Job Req ID: 47007 Location: Jaipur, IN Function: Technology/ IOT/Cloud About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role TM ACTIVE ROLLOUT Job Level/ Designation M1 Function / Department Technology / Projects Location Circles- Jaipur/Rajasthan Hiring Manager Gopichand Veerla Job Purpose In the highly competitive telecom business, Technology is the key differentiator of customer satisfaction. This role will be accountable for FDD/BSC/RNC/TDD/MIMO/Small cell/MW/Dismantling/Reverse Logistics / Opex calculation / NSS rollout completion and consolidation in Networks. Key Result Areas/Accountabilities Completion of Technology FDD/TDD/MIMO/Small cell/MW Network Consolidation and Clean up within the specified timelines Completion of BSC/RNC integration and dismantling Recovery of re-usable material and SRN to WH in good condition. Dismantling and reverse logistics of Switched off material back to WH as per the plans Accurate Site physical information sharing with Circle Finance for Provisioning and OPEX calculations. Network Technology rollout Services GRN Generation within TAT Ensure use of PPEs by all vendors, while working at height, Electrical systems and mandatory issuance of PTW at heights and energy isolation for all activities. Ensure zero fatality in the cluster Managing cross-functional engineering activities as lead engineering manager for assigned programs, proposals, and IR&D activities Identification of capital, licenses, tools, etc. Facilitate Loading/Revised Loading updating in the Infra provider billing systems as per the changes in the Site configuration changes. Ensue OEM material supply aligned with planned Projects Fresh material induction from OEM Vendors as per the Rollout plans Use of re-usable material within the cluster and movement of re-usable material to recipient Circles Compliance of NSS documentation of all Dismantling related transactions 100% GRN generation within TAT Accurate updating of Project MIS portals for the Cluster and keep it updated on a daily basis Active participation in Corp Governance reviews with updated information Handover of traffic carrying & alarm free sites to operations Visibility of access Network as per plan Where ever necessary initiate appropriate actions against the concerned parties for asset theft, damage, missing, shortage, etc. and close loop with Finance Dept. Core Competencies, Knowledge, Experience Possess good skills to interface with Cross Functional Teams, internal and external stake holders to provide support on resolving the issues and bottlenecks to deliver Project on time. Responsible, self-motivated and proactive approach. Advanced analytical skills to understand the critical requirements and enable to get in to a logical conclusion Project Management Skill Sets to deliver Projects on Time with Quality . Orientation and operational excellence, ability to articulate evolving priorities for the business and drives functional excellence Excellent English communication skills, both written and oral; proficient writers would be encouraged to publish application notes and technical papers Basic coursework in active rollout or fields preferred Exceptional interpersonal and relational Experience working as a team member toward a common goal helpful Must have technical / professional qualifications B-Tech Electrical / Electronics and Telecommunications or Computer Science Engineering with 3+ years of experience in the similar field Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 month ago
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