43 Noc Operations Jobs - Page 2

Job Designation :- NOC Engineer Job Location:- Raipur (CG) Job Roles & Responsibilities: 1.Monitoring NOC operations for overall health and availability of the network, timely report and resolution of issues as per allocated service levels 2.To act as an escalation point for customer problems and questions via telephone, e-mail and face to face 3.To be escalation contact for service issues and out of hour issues 4.Ensuring the right environment is in place so that staff are effectively mentored, developed and trained 5.Develop and own the processes and procedures used by the team, based on best practice for the industry 6.Lead internal projects to improve service 7.Conduct team reviews and be responsible for personal and career development of team members 8.Hands on knowledge of the following Routing Protocols :BGP, EIGRP, OSPF,RIP Switching Protocols :STP,RSTP,Port Channel,VTP,DHCP,ERPS Hardware and Software troubleshooting, OS troubleshooting and support, Familiarity with Security services including Antivirus, VPN Interested candidates can share their resume/CV on janhvi.p@elxer.com /+917716777744

Role & responsibilities E2E data circuit delivery within SLA with router & Testing till deemed LOC Good understanding of CU/FTTH architecture Program management of uplink across PAN India Weekly update to business & PMO for FTTH and PRI deliveries with proactive updates on high revenue & escalated orders Weekly review with deployment/operation teams % Achievement against monthly delivery target - in terms of revenue and no. of links for all line of business Initiate & process creation to reduce constraints eNOC handover process to minimize the rejections. Alignment with Digitization/Product team for process simplification.

Hands-on experience in NOC operations (incident management, monitoring tools, L1/L2 support coordination) • Exposure to monitoring platforms (e.g.SolarWinds, Zabbix, Datadog, Splunk, Prometheus, or similar) • Comfortable working in rotational shifts Health insurance

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Solarwinds Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide timely and effective technical support to clients. Troubleshoot and resolve system or application issues. Document client issues and resolutions for future reference. Collaborate with the development team to enhance system performance. Stay updated on the latest trends and technologies in Solarwinds Administration. Professional & Technical Skills: Must To Have Skills:Proficiency in Solarwinds Administration. Good To Have Skills:Experience with System Monitoring Tools & Techniques. Strong understanding of network monitoring and management. Knowledge of Solarwinds products and features. Ability to analyze and interpret system performance data. Excellent troubleshooting and problem-solving skills. Additional Information: The candidate should have a minimum of 3 years of experience in Solarwinds Administration. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualifications 15 years full time education

Oversee the deployment and maintenance of Cisco Viptela SD-WAN solutions. Manage network performance, ensure system uptime, and troubleshoot issues related to SD-WAN infrastructure.

The NOC Distributed role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the NOC Distributed domain.

NOC Engineer Required Experience: 0.4 months Plus Education: #BachelorOfTechnology (#BTech), #BachelorOfEngineering (#BE), #MasterOfTechnology (#MTech), #MasterOfComputerApplication (#MCA) Certification: CCNA or CCNP Job Responsibilities: Job Title: #IPNetworkEngineer Location: Chennai Experience: 0.5 months plus Job Type: Full-time Domain: #Telecom / #ServiceProvider / #NetworkEngineering (#WFO, 24/7 rotation-based shifts) We are seeking an experienced #IPEngineer with strong hands-on expertise in #MPLS. The candidate will be responsible for configuration, addition of new #Routers, migration, as well as troubleshooting in #MPLS networks across large-scale service provider infrastructures. Desired Skill: Proven experience in #Packet / #IPTransport #NetworkEngineering in service provider environments Hands-on expertise with #NMS and #Routers Deep understanding of #MPLS, #MPLS-TP, and #IPRoutingProtocols (#OSPF, #IS-IS, #BGP) Good to have any #NetworkCertification Interested candidate share your details on anurag.yadav@softenger or 7385556898 Total Experience Relavant Experience in Networking Current CTC Expected CTC Notice Peroid Location Are you ready for chennai Location

Hi, Hiring for NOC Engineer @ leading ISP Broadband Company Provide on-site support to NOC team Configure network nodes & track connectivity 6-9 yrs exp in core networking CTC:5-9 LPA Contact:Sudhakar Reddy, 9739230648, sudhakarreddy@onjob.in

- Manage 24/7 NOC operations - Lead L1–L3 engineers - Ensure network uptime & incident resolution - Optimise performance & security - Handle vendor relations & reporting - Use tools like SolarWinds, PRTG

We have openings in Noc Engineer role Total Exp :3+ Years Work mode: Onsite 12 hours shift. Interested candidates your updated resume with : Suneetha.d@truglobal.com Contact No: 9513059942 - Suneetha D Key skills required: Excellent communication Windows, Network, Linux, Storage, Backup and Applications Prior 3+ year of experience working in a NOC Good incident management skills. Good Monitoring experience in large and active environment. (LogicMonitor is desirable). Technical Skills: Basic understanding of networking (IP addressing, routing, and switching). Familiarity with Windows Server (user management, basic troubleshooting). Exposure to Linux commands and system operations. Knowledge of storage systems, backup tools, and their operational workflows. Soft Skills: Effective communication and coordination skills. Attention to detail and strong problem-solving ability. Adaptability to work under pressure in a 24/7 environment. Experience and Certifications: Entry-level IT support experience (0-2 years) preferred. Relevant certifications such as CCNA, RHCSA, or MCSA are desirable. Work Conditions 24/7 operational environment requiring flexible availability. Ability to respond promptly to system alerts and escalations.

Job Description We are hiring L1 and L2 NOC Engineers with mandatory hands-on experience in monitoring and ticketing tools . The selected candidates will be responsible for 24/7 network and infrastructure monitoring, incident handling, and support escalation to ensure service continuity and performance. Key Responsibilities L1 NOC Engineer 24x7 monitoring of IT infrastructure using enterprise-grade tools (e.g., PRTG, Zabbix, SolarWinds, Nagios, Prometheus, etc.). Log and manage incidents/tickets using ITSM tools like ServiceNow, Freshservice, ManageEngine, Jira Service Desk, etc. Perform basic troubleshooting of alerts related to network, servers, or applications. Escalate unresolved issues to L2 or relevant teams with complete documentation. Follow SOPs and SLAs strictly for incident acknowledgment and resolution. Maintain shift logs, incident records, and provide timely updates to clients/stakeholders. L2 NOC Engineer Handle escalated issues from L1 and perform advanced troubleshooting of networks, servers, and cloud infrastructure. Deep dive into logs, performance metrics, and alerts to identify root causes. Work closely with ISPs, vendors, and internal teams to resolve issues within SLA. Perform routine checks, patching, and preventive maintenance. Configure and fine-tune monitoring and alerting systems. Provide detailed incident and RCA reports, and train/mentor L1 engineers. Must-Have Skills For L1: Minimum 1 year of experience in monitoring and ticketing environments. Familiarity with monitoring tools (e.g., PRTG, Zabbix, Nagios, SolarWinds). Experience with ticketing systems (ServiceNow, Jira, Freshservice, etc.). Strong analytical and communication skills. Ability to work in rotational shifts including night shifts. For L2: Minimum 2 years of experience in NOC operations and tools. Expertise in monitoring systems and ticket lifecycle management. Proficient in troubleshooting LAN/WAN, Windows/Linux servers. Strong knowledge of TCP/IP, DNS, DHCP, routing, and switching. Experience with escalation handling and RCA preparation. Preferred certifications: CCNA, CCNP, MCSA, RHCE, ITIL. Preferred Tools & Platforms Monitoring: Zabbix, PRTG, SolarWinds, Grafana, Prometheus Ticketing: ServiceNow, Freshservice, Jira Service Desk, ManageEngine Others: SNMP, Syslog, Log analyzers, ITIL-based workflows

Hands-on exposure in NOC Environment in monitoring, handling Level 2 calls related to leased Line, Cisco Routers and Switches configuration and tshoot Proficiency in working in Financial institution in 24*7 environment Good Communication skills Required Candidate profile Troubleshooting leased line issues with the help of service provider infrastructure Level 2 exp in fixing issues related to Routing Protocols, Switching, Data centre technologies like Nexus Switches

Job Summary: We are seeking a skilled and experienced Team Leader to oversee the daily operations of our server infrastructure team. This role involves managing a team of system administrators, ensuring the stability, security, and performance of all server and relevant infrastructure, and driving continuous improvement in infrastructure operations. Key Responsibilities: Lead and mentor a team of server/system administrators. Oversee the installation, configuration, maintenance, and troubleshooting of physical and virtual servers (Windows). Ensure high availability and optimal performance of all server systems and services. Manage Active Directory, DNS, DHCP, file servers, and other core infrastructure services. Implement and maintain backup and disaster recovery solutions. Monitor system performance and proactively address potential issues. Collaborate with network, security, and application teams to support business needs. Develop and maintain documentation, including SOPs, diagrams,and asset inventories. Ensure compliance with IT policies, security standards, and audit requirements. Participate in capacity planning and infrastructure scaling initiatives. Provide on-call support and manage incident response for critical server issues. Required Skills & Qualifications: Bachelors degree in computer science, Information Technology, or related field. 10+ years of experience in server administration, with at least 12 years in a leadership role. Strong knowledge of Windows Server environments. Experience with virtualization platforms (Citrix, Nutanix, VMware, Hyper-V, etc.). Knowledge related to ansible, terraform and devops framework. Exposure towards infrastructure as code platform. Familiarity with azure cloud platforms is a plus. Proficient in scripting (PowerShell, Bash, etc.) for automation. Excellent problem-solving, communication, and leadership skills. Certifications such as MCSA/MCSE, RHCE, or equivalent are desirable. Strong organizational and project management skills. Ability to work under pressure and manage multiple priorities. A proactive mindset with a focus on continuous improvement.

Role & responsibilities Monitor network, server, and system alerts via tools and dashboards Identify, diagnose, and troubleshoot performance issues, outages, or failures Escalate unresolved issues to higher-level support teams as per SOPs Maintain detailed logs of incidents, resolutions, and routine checks Perform health checks of IT systems and data centers periodically Follow up with vendors or internal teams on pending issues or hardware replacements Maintain documentation for standard operating procedures and network diagrams Ensure 24x7 system availability in collaboration with the IT team (may include rotational shifts) Preferred candidate profile Bachelors degree in Computer Science, IT, or related field 1–3 years of experience in a similar IT/NOC support role Strong understanding of LAN/WAN, routers, switches, firewalls, and server environments Hands-on experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, PRTG) Basic knowledge of Windows/Linux server administration Excellent problem-solving and communication skills Ability to work in a fast-paced, rotational shift environment

About Role: NOC Lead shall serve along with the team on 24 X 7 basis for all problems related to the Karix Infrastructure services (Application, Database, Network Monitoring, Top Customer Monitoring, Telco Monitoring) being used by the customers. What youll be Responsible for? Responsible for monitoring platforms/alerts through tools and taking corrective actions. Responsible to open bridge call for all critical/major incidents Triage the incidents. Notify all relevant stakeholders for critical/Major issues- Support team, L2, IT, Sales, Bizops, DM team etc. Responsible for the performance of RCAs- Platform & Services Responsible for the CCM Management Responsible for Incident Management life cycle & Service requests fulfilment Monitor health, performance & utilization of platforms. Responsible for Incident logging, accurately tracks and documents all incidents. Publish platform-wise health dashboard. Monitor & publish customer KPIs Alert optimizations & tools configuration. Responsible for Continuous improvements of the Process Adherence to SLAs and Tickets closure within SLA Documentation/SOPs building Logging your work What youd have? Experience of 3 - 6 years in NOC Experience in Installation, maintenance, and working knowledge of Infra & application monitoring tools ServiceNow ITOM, Nagios, SolarWinds, Dynatrace, Prometheus & Grafana, and equivalent. Working knowledge of the holistic monitoring of applications with drill-down on the platform layer (Network, infra, middleware, apps, database) etc. Should have implemented 2-3 projects on any of the commercially available tools such as Dynatrace, SolarWinds, ServiceNow, ManageEngine Should be able to design new tools to monitor and configure smart alerts to discover failures/issues. Experience writing code (including Python, Shell Script, PowerShell; and databases like SQL Good understanding of modern software development methodologies (Object). Hands-on experience with open telemetry Why Join Us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal-opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

About Role: Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Whatll be Responsible for? Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process ience What youd have? Experience of 4-6 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analyzing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & Solarwinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analyzing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

About Role: Very good knowledge of Log analysing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & SolarWinds. Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Whatll be Responsible for? Responsible for proactive monitoring of alerts (Network, Infra, Applications) and taking corrective actions. Responsible for Incident Management life cycle & Service requests fulfilment Responsible for Incident logging, accurately tracks and documents all incidents. Adherence to the process compliance Adherence to the SLAs defined for the platform, Service uptime Coordination with cross-group peers both proactively and reactively produces quality documentation and share with the appropriate team members. Responsible to develop SOP documents. Ability to deep dive into identifying the root cause of various service-impacting events and optimizing. Act as a First Point of Contact for incidents, escalations, and business-impacting technology issues To ensure the maximum possible service availability and performance of the platforms Responsible for continuous improvement of the process ience What youd have? Experience of 4-6 years in NOC Experience in Alert/Incident Management and a good understanding of SLAs Troubleshooting, Problem-solving & Strong presentation skills Analytical and communication skills Strong knowledge of Linux, Network & database querying Knowledge of asset management Very good knowledge of Log analyzing & monitoring tools like Prometheus, Loki, Dynatrace, Grafana & Solarwinds Understanding of Infrastructure environments Cloud, VMware, storage, networks, databases, etc. Strong Linux, Networking, Log analyzing, and database querying skills. Must have experience with monitoring tools like Prometheus, Loki, Grafana, and Dynatrace & building monitoring dashboards. Experience in alerts mitigation & optimization - Knowledge of the ITIL framework Hands-on exp with observability tools will be an added advantage. Must have expertise in maintaining/updating asset management. Certifications: ITIL foundation, AZ-900, Shell Scripting, Python, Hardware & networking Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

Across Levels – Comms & Media – NetworksJoin our team in Strategy consulting to find endless opportunities and solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.Practice:Comms & Media, Industry Consulting, Capability Network I Areas of Work:Networks | Level:Sr Manager | Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp:10-15 yearsExplore an Exciting Career at AccentureAre you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.Comms & Media (C&M) is one of the Industry Practices within Accenture's Capability Network (CN) team. It focuses in serving clients across specific Industries – Communications, Media & Entertainment. Communications – Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the world's leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment – Focuses on industries like broadcast, entertainment, print and publishing.Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability.From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in Telecom Domain Good understanding of Radio (2G/ 3G/4G/ 5G) Multi Edge Computing use cases, telecom cloud ecosystem, O-RAN, 5G, NFV (e.g., Open stack), SDN, SD-WAN, Telco Cloud technologies (e.g., Kubernetes), ONAP, Slicing Orchestrator, NOC, SOC, operating model design, process improvement, network assurance and network capex and opex management Solutioning experience in cloud area on Microsoft, AWS, or Google Cloud Platform Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies, point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead propos Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Candidate should have 10-15 years’ experience of working with consulting / services provider firms in the telecom networks domain Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Good working experience of digital, analytical, automation use cases in the network planning, operations, deployments areas Specific Domain Knowledge: Delivery experience of Telecom networks process in either of network planning, architecture, network operations, deployments. Example:Service Delivery, Service Assurance, Field Force, Customer Complaint Handling, NOC / SOC, Infrastructure Roll Out Understanding or project delivery knowledge of OSS’s digital transformation Good understanding of network generations, architecture and 3GPP/ETSI/O-RAN specifications Good understanding of IoT, SDN, NFV network architecture, key market players and telecom ecosystem Strong analytical, problem-solving skills and good communication skills Exposure to global clients is preferred Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirable For Experienced candidates, experience of team Management – Coach and mentor team members in projects, on asset development, BDs and overall professional developmentBring your best skills forward to excel in the role:Skills in one or more Network areas with Consulting focus Network Architect - Exposure to key network systems and tools Understanding of the OSS, BSS, Decoupling, Order Management, Customer Engagement, Wired & Wireless telecom network architecture, Access technologies (LTE,5G), standards and protocols, routing & switching, RAN, EPC and SGi-LAN, as per 3GPP Specifications, Realtime OSS, Automated Orchestration, Network Cloudification, Software Defined Network, NFV, IoT, M2M Network Analytics - Understanding of use cases based on AI Service Assurance – to drive business/operations benefits Network Planning and Strategy - Understanding of Network planning & optimization across RF, access, core, transport, 3GPP/ETSI/O-RAN specifications, IoT, SDN, NFV network architecture, key market players, telecom ecosystem, digital program management Network Deployment - Experience of managing cloud deployment, Network Data Centre Management, Infrastructure Cloud deployment, Network coverage and capacity planning, CAPEX & OPEX planning, Investment planning, Network Deployment process, Process digitisation, Network automation, Radio, Transmission, Cloud and Data Centre Network OSS - Understanding or project delivery knowledge of OSS’s digital transformation, network management & operations, orchestration & self-organizing networks, and analytics & assurance Network Telco Cloud - Support telco clients to become data-driven, platform-based, cloud-native and virtualized in their architecture and operations Preferable working knowledge of RPA / Artificial Intelligence / Machine Learning / R / Python CCNA, CCNP, CCSP, BPMN, eTOM, SID, TAM or similar is good to have. eTOM certification is highly desirableSkills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platforms Process Improvement - Understand issues with the current processes which can be resolved either through techn