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4 - 7 years
10 - 19 Lacs
Pune
Hybrid
So, what’s the role all about? In Nice as a Senior Automation Engineer, performing manual testing and building automation tests for both front-end UI aspects, backend services and databases, testing all the aspects of a distributed system. How will you make an impact? Be part of a cross-functional, distributed Scrum team that develops and supports the product. Highly experienced with the Software Development Quality Processes. Planning and performing testing to ensure fit to standards (e.g. security, scalability, etc.), design as well as functional and non-functional requirements. Develop API, automation, and integration tests for cloud or enterprise scale products. Run manual tests and build automation test suites for regression and new features, checking data in application and databases, automating deployment and data generation. Have you got what it takes? B.Tech in Computer Science, Industrial/Electronic Engineering 4+ years of experience in IT as Developer, Automation engineer or QA 3+ years of experience in Automation testing. 2+ years of experience in UI automation testing. 2+ years of experience in Web Services automation testing. Hands on coding experience in any software development or scripting language. Hands-on experience in JavaScript, Python etc Used Playwright Or Selenium/Protractors or equivalent UI testing tools Experienced with automatically generating data for testing Experienced working with Databases, writing SQL queries for data validation. Experienced with defect management and tracking tools, preferably Jira. Experience in test design and execution for complex systems (manual and automatic) Deep understanding of QA methodologies You will have an advantage if you also have: Knowledge of Tomcat, JBoss and other application servers API testing tools such as Postman, JSystem, Rest-assured, Ready API is preferable Working knowledge of AWS is preferable What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6803 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 2 months ago
12 - 15 years
15 - 25 Lacs
Pune
Hybrid
What's the Role All About? The Senior Specialist Client Services Project Manager is a customer-facing, billable role responsible for delivering specialized expertise and solutions for NICE AI products and services. The PM would utilize the PMI standard to work with customers and internal teams to help drive projects to a fast and successful delivery leaving the customer with a positive experience and ability to utilize the solutions to their fullest. They ensure clear organization, defined timelines, and effective communication to bring the requirements to fruition. They work collaboratively with internal teams to translate the customer’s needs into tangible results, keeping projects on track and delivering value. How Will You Make an Impact? Manage the full system lifecycle development, change control processes, and risk analysis for the NICE AI Customer Service Automation solution delivery Ensure seamless project execution by directing project development and delivery from initiation to completion, fostering inter-departmental coordination and clear communication. Define project scope, goals, and deliverables in collaboration with stakeholders (internal, customers, and partners), and set/manage project expectations accordingly. Develop comprehensive project plans, diagrams, and communication documents, including progress reports, proposals, and requirements documentation. Estimate required resources and negotiated their allocation with relevant managers. Plan and schedule project timelines and milestones, track deliverables using appropriate tools, and deliver presentations on project status. Mentor and lead project teams to foster a collaborative environment and share expertise. Maintain relevant and up to date project details and information in our system of project record, Salesforce. Manage the client experience as the CEO of the project and as the face of NICE leading through escalations, governance and steerco meetings. Have you got what it takes? Bachelor’s degree in business management or related work experience required 12+ years’ experience in project management or technically relevant occupation Experience in Software as a Service (SaaS) Strong project management skills in planning and coordination for timely delivery Clear and effective communication skills . Analytical, continuous improvement and inquisitive mindset. Ability to think creatively and develop solutions to complex problems. Team-oriented with strong interpersonal skills. Early adopter of innovative technologies. Strong sense of accountability and ownership. Professional communication, behavior and demeanor. Promote the use of AI tools to enhance decision-making and operational efficiency across business units. PMP Certification You Will Have an Advantage If You Also Have: Generative AI models, NLU techniques, and automation principles. CRM integrations, APIs, and other ecosystem technologies. Industry trends and emerging technologies in AI and digital customer engagement. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Posted 2 months ago
4 - 7 years
10 - 15 Lacs
Pune
Hybrid
So, what’s the role all about? We are looking for a skilled and enthusiastic Software Engineer to join our R&D team. In this role, you will contribute to the design, development, and deployment of robust applications using .NET Core. You will work extensively with AWS services, CI/CD tools, and modern development practices to deliver scalable and efficient software solutions. How will you make an impact? Work with Team Lead and champion the feature development activities. Make sure best practices are followed and tech debt is avoided. Deliver high quality, sustainable, maintainable code. Mentor other junior developers as needed. Be ready to take up new challenges and learn new skills. Effectively communicate progress and challenges to the stakeholders. Have you got what it takes? 5+ years of experience. Problem-Solving: Strong analytical and problem-solving skills. Team Player: Excellent communication and collaboration abilities. Adaptability: Ability to work in a fast-paced, dynamic environment. Good knowledge of OOPS Fundamentals and programming standards. Core Technologies: Proficiency in .NET Core (6 & above) AWS Exposure: Hands-on experience with AWS You will have an advantage if you also have: Exposure to services such as AWS DynamoDB, ECR, ECS, and CloudWatch is a plus. CI/CD Tools: Working knowledge of CI/CD pipelines with tools like Jenkins and GitHub Actions. Experience on Golang is a plus. Experience using Security technologies like SAML, OAuth, Open ID connect, JWT or other IAM is good to have. Experience on Micro frontends will be a plus What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next Nicer! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6639 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 2 months ago
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